Cancelled my booking of ZDI+
![[frustration]](https://www.theautomotiveindia.com/forums/images/smilies/Frustration.gif "Frustration [frustration]")
Sorry "Ciaz"..it was not meant to be.Your masters were too arrogant..
![[anger]](https://www.theautomotiveindia.com/forums/images/smilies/Anger.gif "Anger [anger]")
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Feel extremely sorry for the incident, but you seem to got same fate as my friend, but there are better options in the market and get one of them and have a happy ownership. Maruti will never succeed in selling premium cars like they do for small cars. I am seeing this same kind of thing for upcoming S Cross which will suffer from its rivals (Ecosport & ix25).
I am not sure if this belongs here.
Mods..delete or move if you think so
I would like to share my whole feelings & experience involved in this.
My current car is Swift Vxi 2005.So you can say I am used to a bit attention from those days when I bought this beauty. I was always looking forward for a car with “relatively” “new face” and “Ciaz” fulfilled this aspect. Add on, I was extremely satisfied with my Swift: be it drivability, ownership experience etc.–can say typically “Indian mentality”.
So the launch of “Ciaz” literally lit my eyes. Variant of my choice was Zdi+. Though in my mind,I was always contemplating between Ciaz & Honda City and
Liked:
New Look=New car: I would be hero of my locality
GC of 170mm: Sufficient as my swift has similar GC & it has clocked almost 150000Kms without any major under scrapping.
Rim profile & tyres: 195X55R16-A boon. Was thinking to upsize 205X55R16
MSIL:ASS
Missed:
Cruise control
Engine response
Premium-ness
DDis 1.3 felt slightly underpowered with lag
In the end, my heart was favouring Ciaz Zdi+ -booked the same on Sept 06 2014 & hence began the wait game.
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My experience with MSIL Manager & local dealer started somewhere after the launch in Oct 2014, when I started to enquire about ZdI+ as no/limited information was available online.
Calls to regional office went unanswered so many times.
Whenever connected & explained my position to the reception guy!! –there was a big hold followed by “sir busy Hain-aap apna no. de do-wo call back kareinge”. No call back though.
Dealer guys were clueless after so many calls & mails. They even did not know difference between Z(o) and Z(+)…Hey Training manager @ MSIL-what are you doing boss?
Meanwhile took a TD of Vdi.Overall I was happy with the car.
Somehow managed to get name & email id of local MSIL Manager
1st few mails did not attract any attention.
Wrote a mail to central @contact us.
Got a mail back from local MSIL Manager-citing that Zdi+ is indeed a different model from Zdi(o), having a delivery period of 4-5 months.
Period
Started getting calls from dealer on Vdi/Vdi+, with a detailed explanation, that why it is not worth to spend so much money on Zdi+.
I found myself pushed.
At one point, as I was in dire need of a new car, I thought about Vdi+.Gave them green signal. But hey..Come on ,they started to push colour of their choice. I declined the same.
Though I was not impatient, I kept on writing the mails for the sole purpose of updating myself. But, to my surprise. There was no reply or the usual “ We acknowledge..we are working on this” types
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I was always keeping local MSIL manager in cc during my mail exchanges with the dealer, but was surprised to see no intervention/ update from him.
Got a call from dealer that my order has been locked in & I can expect the car in next few days. I told my booking preference was “Glistering Grey”.They said okay. So far so good.
“Follow up” with dealer continues on phone.
“ Sir white Zdi+ has been received but no idea on price. It can take 6-7 more days.Sorry ,but we only ordered your colour but you know.. “Maruti is Maruti na”
_________________________________________________________________________________________________________________Enough for me
I wrote a mail to local MSIL MANAGER(pun intended)for the same and he replied….full of typical arrogance of being “a market leader” kind.
I think it was the last nail.
So almost after 5 months… poor guy me is back to square one. HELP ME FRIENDS________________________________________________________________________________ ________________________
PS: during all this commotions –I have been offered ANHC 2014 of the shelf-Its V-Idech-pls advise.
![[confused]](https://www.theautomotiveindia.com/forums/images/smilies/Confused.gif "Confused [confused]")
