Maruti Suzuki's New Sedan: Ciaz (Codenamed YL1)

[Akash1886]

Friends,

I received the official post-launch brochure of Ciaz today. So for benefit of those who intend to buy it in future and those who already have booked it but are waiting for some post launch literature can have a look on these pics.































Regards

Akash

 

[raag73]

I have been allotted the car as I booked (white ZXi auto) but the dealer is not giving any test drive and insisting on payment so that it can be sent for registration. He is is keeping allotment for few days only. The dealer kept saying that there is no info on the delivery or allotment but suddenly toady told that it is been allotted. He did not even provide documents for loan process. This is something which may lead buyers to other brands.

 

[vm2011]

This is something which may lead buyers to other brands.

If you like the car TD( Demo car) and ask time for loan processing. Oh my guess is there will not be a Demo car of the Auto variant?

Maruti has now more than expected response for the Ciaz, waiting period soars, ZDI'ls are having maximum demand.

Maruti Ciaz created quite a stir by taking record number of bookings before launch. Consequentially, waiting period has risen to five months in Pune and at least three months in other top metro cities like Delhi, Mumbai and Chennai.

Maruti Ciaz waiting period increases, diesel gets more booking

 

[350Z]

I have been allotted the car as I booked (white ZXi auto) but the dealer is not giving any test drive and insisting on payment so that it can be sent for registration.

Congrats. If it's the test drive of the allotted car that you're demanding, he may not be able to provide same unless the car at least bears a temporary number.

He is is keeping allotment for few days only. The dealer kept saying that there is no info on the delivery or allotment but suddenly toady told that it is been allotted. He did not even provide documents for loan process. This is something which may lead buyers to other brands.

Please make sure to perform a thorough PDI before handing over that cheque of remaining amount: http://www.theautomotiveindia.com/f...pre-delivery-inspection-exhaustive-guide.html.

Drive Safe,
350Z

 

[Akash1886]

I have been allotted the car as I booked (white ZXi auto) but the dealer is not giving any test drive and insisting on payment so that it can be sent for registration. He is is keeping allotment for few days only.

I agree to what Vibhor and VM said. You see, till now TD has not been provided to majority of customers. Many of them have not been provided with official literature too. AT models are not booked in bulk as the bulk booking goes for manual transmissions irrespective of variants. Hence, due to comparatively low number of bookings a Test Drive AT variant for Ciaz would not be available. This is a short-fall on Maruti's part.

Let me tell you frankly, your SA is pushing you unnecessarily. As it is they don't have a TD vehicle in AT so most likely in case you delay your purchase due to any reason it is highly likely that it may be converted to a TD vehicle for future. Second thing could be, he is taking undue advantage of Ciaz's waiting period so if there is delay by you then he may allot the same vehicle to someone else. I have faced this same situation with Toyota recently and a same thing happened with me when I booked my Ertiga earlier this year.

You have all the right to take your time for arranging the finances and then take delivery peacefully. Don't feel bothered by what the SA says. It is their job right from day 1 to push the customer to make full payment on the booking itself. Mark a mail to the dealership head with a BCC to MSIL stating your point and then see the same SA will think at-least 10 times before pushing you any further.

Keep in mind that there is no production shortage for Ciaz, its just the waiting period. Be calm and go for it step by step. Dealers have no right what so ever to allocate a car to some one else until the original buyer gives a written statement. Maruti or any OEM brand does not cater to any such vague policy. All this pressurizing et al is only done at dealer's end.

Regards

Akash

 

[raag73]

Let me tell you frankly, your SA is pushing you unnecessarily. As it is they don't have a TD vehicle in AT so most likely in case you delay your purchase due to any reason it is highly likely that it may be converted to a TD vehicle for future. Second thing could be, he is taking undue advantage of Ciaz's waiting period so if there is delay by you then he may allot the same vehicle to someone else. I have faced this same situation with Toyota recently and a same thing happened with me when I booked my Ertiga earlier this year.

You have all the right to take your time for arranging the finances and then take delivery peacefully. Don't feel bothered by what the SA says. It is their job right from day 1 to push the customer to make full payment on the booking itself. Mark a mail to the dealership head with a BCC to MSIL stating your point and then see the same SA will think at-least 10 times before pushing you any further.

Thanks. As of now he is agreeing to wait till loan etc. and has also agreed to try for a test drive for manual vehicle. Of course I will write to MSIL in case I am pushed .

I did a kind of comparison between Ciaz and City at dealers this weekend and here are my points:

1. Ciaz has large road presence and looks much more beautiful outside and inside. The dash really looks like from a segment above and plastic color and quality is good. The view and distance from rear seats give a feeling of sitting in a large premium car. The driver too will feel driving a premium sedan because of nice dash design. City has dials with blue lights and touch ACC but overall Ciaz dash and dials design looks better.

2. The Ciaz seats are harder, driver's seat does not go sufficiently down resulting in a higher driving position for tall driver like me. I also found that the viewing area is reduced and larger IRVM seems to slightly obstruct left side view though it is not uncomfortable. City seat goes down a lot and more view but driver has to sit very low. The raised floor below front seats is uncomfortable for tall people as feet movement is restricted.

3. City seats are softer, more comfortable. I do not know what impact seat hardness/softness would make in driving ( long, traffic ).

4. Because of soft seat, City seems to have few mm of more headroom at rear. In both cases my head touched roof in normal sitting position and I just can not sit upright if I stretch.

5. For the same price (ZXi AT and SV CVT), Ciaz offers many more important features (alloys, push button start, smart key, projectors, parking sensors, camera vs. cruise control, CVT etc).

6. I was not given TD of these but I believe a Honda engine is very famous but a Maruti engine would be good too.

7. Both cars have long waiting periods, personally as I pre-booked Ciaz, I may not have to go through waiting period.

8. Both car dealers have nice staff answering whatever they knew and pointed out advantages over other cars. Of course we knew more from reviews on net.

I hope Maruti Ciaz does not disappoint me. I welcome any more input.
Thanks.

 

[Akash1886]

As of now he is agreeing to wait till loan etc. and has also agreed to try for a test drive for manual vehicle. Of course I will write to MSIL in case I am pushed .

That's good to hear. Hope all goes well. But why a manual vehicle TD? You'll be driving an AT car. Request them to arrange for an AT TD car. There is a vast performance and technical difference in AT and MT cars.

I did a kind of comparison between Ciaz and City at dealers this weekend and here are my points:

1. Ciaz has large road presence and looks much more beautiful outside and inside. The dash really looks like from a segment above and plastic color and quality is good. The view and distance from rear seats give a feeling of sitting in a large premium car. The driver too will feel driving a premium sedan because of nice dash design. City has dials with blue lights and touch ACC but overall Ciaz dash and dials design looks better.

The reason is, Ciaz is an all new design by Maruti Suzuki and its an upgrade to SX4. So, to make it more appealing than SX4 in all respects the car has been designed keeping the needs and tastes of the customers in mind and at the same time maintaining the VFM tag. No doubt Ciaz looks better than Honda City 2014.

2. The Ciaz seats are harder, driver's seat does not go sufficiently down resulting in a higher driving position for tall driver like me. I also found that the viewing area is reduced and larger IRVM seems to slightly obstruct left side view though it is not uncomfortable. City seat goes down a lot and more view but driver has to sit very low. The raised floor below front seats is uncomfortable for tall people as feet movement is restricted.

Honda City which I own and probably the other face-lifts too have the issue of driver not able to see the hood. So seat adjustment is provided. In Ciaz, the seat adjustment would be there too as at present these small niggles may be difficult to rectify but some head-room can be gained. Regarding IRVM, I found even Corolla Altis has same mirror and size. The angle of adjusting it might help you surely.

3. City seats are softer, more comfortable. I do not know what impact seat hardness/softness would make in driving ( long, traffic ).

Even I agree on City's seat. Hard seats give your back slight pain where as soft seats have less strain but posture gets disturbed.

4. Because of soft seat, City seems to have few mm of more headroom at rear. In both cases my head touched roof in normal sitting position and I just can not sit upright if I stretch.

Right, even I face same situation. But this can't be improved since tall people often face this problem.

5. For the same price (ZXi AT and SV CVT), Ciaz offers many more important features (alloys, push button start, smart key, projectors, parking sensors, camera vs. cruise control, CVT etc).

Maruti is known to provide VFM vehicles.

6. I was not given TD of these but I believe a Honda engine is very famous but a Maruti engine would be good too.

Maruti's engine is very reliable and I vouch for it since my 8 year old Esteem is still running without any issue on the OEM engine only. It will not bother you just follow regular service intervals.

7. Both cars have long waiting periods, personally as I pre-booked Ciaz, I may not have to go through waiting period.

Certainly you will get the benefit of pre-booking. It is just about the initial batch. Later on, the waiting period is surely going to come down since Maruti Suzuki won't like to loose out on sales due to waiting period.

8. Both car dealers have nice staff answering whatever they knew and pointed out advantages over other cars. Of course we knew more from reviews on net.

Good after-sales makes a big difference. Its their job to prove their product superior to others. But, I would suggest you to be involved with your car personally so that no one can take you for a ride.

I hope Maruti Ciaz does not disappoint me.

It will not disappoint as you can trust the Maruti brand and their wide after-sales network. As I said above, its a reliable brand so all you need to do is to be involved with it during service and drive safe.

Rest, wish you all the best and we all are here to help you dear.

Regards

Akash

 

[missionmanali]

Zdi(+) to come with 1.6MJD...later.I mean Jan 2015 delayed/scheduled launch.Late change of strategy bu MSIL perhaps.

 

[vm2011]

Zdi(+) to come with 1.6MJD...later.I mean Jan 2015 delayed/scheduled launch.Late change of strategy bu MSIL perhaps.

Ciaz with 1.6 diesel will be reserved by Maruti for the next upgrade. IMO,it would most likely be in 2016.
It also could be the 1.5 diesel from Fiat that would arrive in India around that time.

 

[raag73]

That's good to hear. Hope all goes well. But why a manual vehicle TD? You'll be driving an AT car.

In Ciaz, the seat adjustment would be there too as at present these small niggles may be difficult to rectify but some head-room can be gained. Regarding IRVM, I found even Corolla Altis has same mirror and size.

Even I agree on City's seat. Hard seats give your back slight pain where as soft seats have less strain but posture gets disturbed. Right, even I face same situation. But this can't be improved since tall people often face this problem.

Rest, wish you all the best and we all are here to help you dear.

Thanks Akash.

According to dealer, providing AT test car will take a lot of time due to huge booking. They have been provided manual vehicle right away. I will inquire more about AT TD.

The problem was, there was absolutely no news regarding delivery for so long and suddenly they want it to be dome immediately that too in holiday time! But Maruti has a hit product so..

I found viewing area less but okay, I also realised that a smaller IRVM in my Indica also somewhat obstruct left-side view but I never realised it for >7 years of driving.

I am wondering why would Maruti make such a wonderful car and give hard seats. If I am right even Verna seats are little harder??. Maruti's designers would not be saving money with hard seats, there must be a reason to it which I can comment. Indica seats are pretty okay, neither hard nor soft. Its high time that someone from Maruti explains it or it may be a problem if passengers feel tired after long drives.

Taller people find headroom short but it should not be too short that you just cannot travel on the rear seats. In my Indica I can sit and travel but can't sit straight upright. Similar is the situation in City and Ciaz. Now what hard seats will do to headroom further, only time will tell.

Can one write to Maruti and find out this hard seat issue?

 

[Akash1886]

Thanks Akash.

According to dealer, providing AT test car will take a lot of time due to huge booking. They have been provided manual vehicle right away. I will inquire more about AT TD.

Please tell him to check on AT test vehicle and you too try for a AT TD at other dealers. AT and MT have no match my friend.

The problem was, there was absolutely no news regarding delivery for so long and suddenly they want it to be dome immediately that too in holiday time! But Maruti has a hit product so..

Don't be bothered. Just take your time and be at peace. Its a 10 Lac rupees car not 100 rupee toy car. You should be pacified in all respects.

I am wondering why would Maruti make such a wonderful car and give hard seats. Maruti's designers would not be saving money with hard seats, there must be a reason to it which I can comment. Can one write to Maruti and find out this hard seat issue?

In next 24 hours, I will make sure that I have an answer to your question. It is actually a important question. Thanks for raising it.

Regards

Akash

 

[Akash1886]

Can one write to Maruti and find out this hard seat issue?

I visited my uncle's dealership and saw a Ciaz waiting for delivery. I asked the SA about the same seat hardness issue in comparison to Honda City.

The SA told that there is a thick foam sheet inserted inside the OEM fabric of the seat to make them more durable and long lasting. The leather upholstery makes it further strong but in due course of use the seat will soften up. Unlike Honda City, the Ciaz seats won't create depressions easily with regular usage and there is no issue of any back pain even with those hard seats.

Regards

Akash

 

[raag73]

View attachment 149681

I visited my uncle's dealership and saw a Ciaz waiting for delivery. I asked the SA about the same seat hardness issue in comparison to Honda City.

The SA told that there is a thick foam sheet inserted inside the OEM fabric of the seat to make them more durable and long lasting. The leather upholstery makes it further strong but in due course of use the seat will soften up. Unlike Honda City, the Ciaz seats won't create depressions easily with regular usage and there is no issue of any back pain even with those hard seats.

Regards

Akash

Thanks.

It is good that with time it is supposed to soften up. I am really hoping so. Most of the display vehicles are ZDi which does not have leather seats but a mix of fabric (sitting area) and art-leather (rest of seats). These seats are sometimes better than full leather seats in Indian conditions. May be fabric making seats look harder and situation could be better in full leather seats as non of the reviewers (all of them reviewed ZXi+ or ZDi+ with full leather seats) have mentioned about the hard seats. I don't know if Maruti is offering upgrade to full leather seats, in their Genuine Accessories brochure they have mentioned about Art-leather seats but not upgrade from art to full leather.

On that note: the MGA brochure for Ciaz does offer very nice accessories. I have already informed the dealer by email the ones I want to buy but as usual there is no response.

(To Akash) Since you have some access to showroom, any idea on MGA prices and availability for Ciaz!

 

[Akash1886]

Thanks.
(To Akash) Since you have some access to showroom, any idea on MGA prices and availability for Ciaz!

I will inform you over that by tomorrow evening. But the prices will not be very high.

Regards

Akash

 

[Akash1886]

Thanks.

(To Akash) Since you have some access to showroom, any idea on MGA prices and availability for Ciaz!

I will inform you over that by tomorrow evening. But the prices will not be very high.

Hi, I received the hard copy of the official accessory brochure for Ciaz today. The pricing of the accessories shall be informed to dealers in a couple of days as I am told.

Regards

Akash