Maruti Suzuki's New Sedan: Ciaz (Codenamed YL1)

[vm2011]

Guys swearing on Honda's reliabilty, check this! - Doesn't this warrant for a recall?

http://www.theautomotiveindia.com/f...n-honda-amaze-city-idtec-engine-clogging.html

 

[Akash1886]

Ciaz draws attention of a different kind.

This is a very sensitive issue. The bookings for Ciaz were given even before the launch and the customers were not even given a test ride too if I am not wrong. I see this as a 2 way thing i.e Maruti being a popular brand here took it for granted and accepted bookings where as the customers booked Ciaz based on their trust over Maruti and own decision. I agree that amount is refundable to customer but in-case of refund the minimum tenure could be around a week or more.

Also, will Maruti be paying any interest on booking amount? There is a slight lapse on consumer's part too i.e they all could have waited for the launch and then booked the car. As it is the waiting period is for 4-5 months, hence, booking Ciaz after the official launch wouldn't have made much of a difference. But, for sure the customers would be at peace.

PS: Dear all, to discuss this new issue regarding Maruti and Ciaz, I would humbly request to you that, prior to making any comment please be careful on the statement and language. As TAI is a online forum, please make sure, comments are constructive and helpful for all.

Regards

Akash

 

[raag73]

This is a very sensitive issue. The bookings for Ciaz were given even before the launch and the customers were not even given a test ride too if I am not wrong. I see this as a 2 way thing i.e Maruti being a popular brand here took it for granted and accepted bookings where as the customers booked Ciaz based on their trust over Maruti and own decision.

I have booked the car when pre-booking started, it's beeing more than a month. Though the interest amount may be less than what we spend going to various showrooms and checking the car, the UNCERTAINTY surrounding the delivery of the car is really bothering me. The SA who booked the car promptly humbly told me that they have no information from the Company to pass on to customer regarding delivery or even test drive. He promised me a TD asap which I am waiting and waiting.

It is very important that customers are given a fixed date or a time period for delivery so that one can plan finances and loan-deals etc. At least Maruti can provide some fixed date for customers who trusted the brand and pre-booked without even seeing the car. It would be even better if they give some info in how many cars they have in inventory for various trims. A reputation can be build only on customer feel-good.

 

[vm2011]

The SA who booked the car promptly humbly told me that they have no information from the Company to pass on to customer regarding delivery or even test drive. He promised me a TD asap which I am waiting and waiting.

As explained by the dealer to me, Maruti will start allotment of vehicles to the respective dealer by this weekend. If you had booked earlier you can expect a delivery in a shorter period than speculated in the current scenario.

 

[Akash1886]

I have booked the car when pre-booking started, it's beeing more than a month. Though the interest amount may be less than what we spend going to various showrooms and checking the car, the UNCERTAINTY surrounding the delivery of the car is really bothering me. The SA who booked the car promptly humbly told me that they have no information from the Company to pass on to customer regarding delivery or even test drive. He promised me a TD asap which I am waiting and waiting.

I understand your concern and you are very correct on your part. As the vehicle is now officially launched so please make a walk-in to your dealer and ask for an immediate test drive. Wait there and don't leave without having a test drive since it's important. You need to follow up. Now that this situation has come up the best that can be done is keep a track of dealer and follow up with them on regular basis.

It is very important that customers are given a fixed date or a time period for delivery so that one can plan finances and loan-deals etc. At least Maruti can provide some fixed date for customers who trusted the brand and pre-booked without even seeing the car. It would be even better if they give some info in how many cars they have in inventory for various trims.

Don't get worried. There is a dealer allocation chart given to every dealer by Maruti Suzuki which clearly states the vehicle allocation done to a particular dealer for the respective month. It is given at the end of every month so ask for that and check it. Also Maruti Dealers are slightly conservative in sharing the VIN which is given to a customer once the vehicle is allocated on his/her name. Kindly go and ask for that in person. With the dealer allocation form the Color and Trim can be confirmed.

Please do the above and let us know here.

Regards

Akash

 

[raag73]

Most of the reviews for Ciaz complain about limited headroom for taller folks but that same is written about other cars. Can anyone post some info about headroom in C2 segment cars, few pictures would be better. Whichever cars have test driven till now had limited headroom for 6" persons. In fact some the cars, even the front seat headroom was only touch-and-go and not sufficient enough.

Any news about Ciaz accessories offered by MGA, or upgrade??

 

[vm2011]

Ciaz looks very elegant in black.




Source:RL

 

[raag73]

Here is the link on Maruti's website for Ciaz accessories:
https://marutistoragenew.blob.core....aruti Suzuki_Ciaz_9x9inch_with Font_06_09.pdf

Cool!

 

[prasanth11]

I have been told that total 120 pre booking for vijayawada (80 for one dealer and 40 another dealer) and after launch another 10 booking have been made
Dealer has 3 cars ready 1 sliver Vdi, 1 White Zdi and 1 Maroon Vdi
and he told that another 6 cars in transit 2 Vdi 2 Zdi and 1 Vxi and 1 Zxi

 

[harry10]

Had my second service of City today. As Maruti showroom is next to it thought of checking Ciaz. There is only one display vehicle and no TD which is surprising considering it's launch few days back. Only one person to attend. He didn't had the key to the car so had to wait 15 more minutes.
My impressions -
1- looked good in the brown shade. Nothing exciting but clean looks. Projector headlamps give it's plain appearance some character. Back is identical to City but City looks better from behind.

2- Alloys are miles ahead of city's horrendous ones. Good job Maruti.

3- Not impressed by interior quality. As per reports here I was expecting the interiors much better than City but it isn't. The display vehicle was a ZDi which is one below top model as per SA. He also mentioned that Maruti might scrap touchscreen system as the initial reports weren't good for it.

4- Boot could not be opened. We tried for 10 mins but it didn't open. Don't know why. Battery was disconnected so could that be a reason? Though it shouldn't be.

5- Seats- this will be a deal breaker for me. Even after trying many times I couldn't find a good driving position which feels comfortable. They are bucket seats but don't have that sofa like feeling which you get in City. Only City owners could relate with this. Move to the back and there is acres of legroom which a 6.1 height person like me appreciates in abundance. But, it's spoiled by headroom. My head was touching the roof while it's still so on a bump or breaker I will definitely bang my head. And where is the under thigh support? No way 3 People can sit comfortably at the back and in a long highway run people will complain aplenty. Maybe I am a bit more critical but I am now spoiled by the comfort of City seats so anything less is not acceptable.

All in all it looks a competent car but I am not impressed as I thought I will be. ZDi costs 1051000 on road. I paid 1070000 for the City. So, would I have got Ciaz instead of City if the option was there. On the basis of what I saw No. Maybe TD can change my opinion but I doubt it. Lesse, SA will call as soon as they get vehicles for TD.
Btw, for delivery he said Sir somewhere in 2015 cos we are getting few vehicles per month.

Will see on my way back if I can TD Zest too today.

 

[raag73]

Had my second service of City today.

4- Boot could not be opened. We tried for 10 mins but it didn't open. Don't know why. Battery was disconnected so could that be a reason? Though it shouldn't be.

5- Seats- this will be a deal breaker for me. Even after trying many times I couldn't find a good driving position which feels comfortable. They are bucket seats but don't have that sofa like feeling which you get in City. Only City owners could relate with this. Move to the back and there is acres of legroom which a 6.1 height person like me appreciates in abundance. But, it's spoiled by headroom. My head was touching the roof while it's still so on a bump or breaker I will definitely bang my head. And where is the under thigh support? No way 3 People can sit comfortably at the back and in a long highway run people will complain aplenty. Maybe I am a bit more critical but I am now spoiled by the comfort of City seats so anything less is not acceptable.

Are you the same 'Harry10' as on TBHP forum? I read your detailed review of Honda City "White Tiger" if I am correct.

I tried buying an automatic ANC but was not fully convinced by the car. I found the raised floor below front seats uncomfortable for taller driver and front co-passenger (you can't pull your legs back in case of long (or traffic) driving. I also found head touching the roof there too. Yes it is so much reputed but overall it did not appeal to me to just go for it and I was convincing myself to buy a ANC SV-CVT thinking that may be it is the best available and then Ciaz happened.

I was invited for the launch and found the display car very attractive, more spacious (more legroom and headroom just similar to ANC). I got the large car feel inside and plenty of modern features (Alloys, push-button start, projectors etc). It was felt that Maruti has kept in mind Indian preferences while designing the car. Of course this is all for displayed car and I am yet to test drive the car.

We would welcome your comparison for both the cars which probably would dominate the C2 segment for some years to come.

 

[vm2011]

Maruti Ciaz Z+ to launch in early 2015

Top-of-the-line Z+ trim will get a touchscreen infotainment system. Will be available in both petrol and diesel variants.

The Maruti Ciaz Z+ is expected to priced at a premium of Rs 30,000 over the Z(O), at approximately Rs 10.1 lakh (ex-showroom, Delhi)

Maruti Ciaz Z+ to launch in early 2015 | Car News | Executive saloons | Autocar India

 

[ERTIGA_ZMR]

I have checked the car and found it is good but not very exciting like the hypes of Ford Ecosport and XUV500 or even Ertiga. But it will definitely attract large number of customer and no doubt it is one of feature rich car from Maruti. Talking about engine,1st time buyer will not notice such issue as they may have 1st hand experience on the engine and gearbox so their driving style will be adjusted as per the car. I have not driven any car apart from driving school car hence did not not feel much issue with Ertiga. Now I know in which area it is better and in which area it will lag.

As Ciaz tuning is different and weight of car is less than Ertiga so I assume engine capacity will not be a deal breaker and Maruti Suzuki is not a fool or under prepared to launch with 1.3 litre DDIS. I believe, the car will serve all the purpose for which it has been projected. It must be a nice highway car and with smart gear shifting no issue in city conditions.

In look wise, I feel Maruti played safe to avoid extra curves which is forte of Hyundai and Honda.

 

[Volksjäger]

I have taken a test drive of the Ciaz and came out very surprised. The engine sound was very different from my swift. Clutch is very light and it's a breeze to drive in city traffic, power is very adequate in city traffic. And the performance is worth the praise. With 4 heavyweight people on board, Ciaz pulled very effortlessly till 120kmph. For a min, I forgot that it's a 1.3 engine. Fiat should definitely take notes from Maruti. There is a little turbo lag initially but the power that comes after will make you really happy. The steering doesn't feel very precise but manageable. We can get used to it by practice. I recommend to test drive the Ciaz before commenting on it. Every car has it's own +ves and -ves. It's just which car do you like more. After seeing Ciaz, I took rapid out of my mind Which doesn't mean that rapid is a bad car. All manufacturers put in their efforts, do a lot of R&D to develop a vehicle. And I respect their efforts. Every car has flaws and I will buy a car which I like and with flaws that I can live with. And others have other opinions. People who are worried about the performance of the Ciaz, I am making a statement here, "you need not worry about it at all". It has a very good acceleration. Now you don't trust me, then go test drive the car. If you drive a verna 1.6 crdi or vento 1.6 TDI then I am sorry, you won't be satisfied. you are supposed to keep the engine on the boil to have fun with it. You have to keep it in that turbo zone then the car zooms and I love the sound of this Diesel engine too.

And the performance that I am taking about is with aircon on with 4 occupants in the car and we roughly weigh about 290 kilos. And I would like to tell you that aircon is really chilling.

 

[harry10]

Are you the same 'Harry10' as on TBHP forum? I read your detailed review of Honda City "White Tiger" if I am correct.

I tried buying an automatic ANC but was not fully convinced by the car. I found the raised floor below front seats uncomfortable for taller driver and front co-passenger (you can't pull your legs back in case of long (or traffic) driving. I also found head touching the roof there too. Yes it is so much reputed but overall it did not appeal to me to just go for it and I was convincing myself to buy a ANC SV-CVT thinking that may be it is the best available and then Ciaz happened.

I was invited for the launch and found the display car very attractive, more spacious (more legroom and headroom just similar to ANC). I got the large car feel inside and plenty of modern features (Alloys, push-button start, projectors etc). It was felt that Maruti has kept in mind Indian preferences while designing the car. Of course this is all for displayed car and I am yet to test drive the car.

We would welcome your comparison for both the cars which probably would dominate the C2 segment for some years to come.

Yup. The same review is here in the forum too.
I went primarily to compare it with City only so i can see if its a better option or not. Space is good no doubt but then City is very spacious too. The point is it doesn't have anything extraordinary if i compare it to City or Verna. It has projectors so City has cruise control and sunroof. Both have enough features so that's not the issue.
The issue is with Seats. Driving position is hard to find and back seat is not at all comfortable. Was seriously considering Ciaz as a replacement for my fathers Manza but i am disappointed.

I am 6.1 and never had an issue in City. In fact i use to think nothing can beat the comfort of Manza's seats but City has easily beaten it.

For AT i won't go for City or Ciaz. Get a Vento DSG. Nothing beats it and only question is its A.S.S.