Re: “Thunderbolt” XUV 5OO Detailed Review (Decals, Audio, LED, Mods++)
THUNDERBOLT XUV 500 10,000KM Service Update (2nd service)
Hello Friends,
I would like to share my 2nd service experience with M/s
RATNAPRABHA MOTORS, Aurangabad (Mah) as below.
Summary-
Date- 25.10.13
KM reading- 10,500
Service cost- 2,000 Rupees (Only Alignment, balancing & Rotation)
(bad)Experience-
We reached the Dealership near 10.30.
We were welcomed by Mr.Yogesh who seemed well informed and soft-spoken. After a quick talk, we were shown to Waiting room. Now starts the Long...Loooong wait. The worse thing was Boredom. TV and AC were'nt working. There was NO provison for Tea or Refreshments.
The problem was aggravated due to lack of Drop service. Situated in MIDC Area, I could wait all day for a Riskshaw or Walk my way to the restaurant for lunch. We had small Phone calls throught the period and I explained Multiple times - Outstation customers like us should get better treatment. Entry near vehicle is not allowed (Curse it!) so we could not see any progress or take any snaps throught.
After lunch we had a heated argument as my vehicle was not even touched at all since morning. I was able to take delivery of my vehicle only at 5 in evening. The works were nothing but Alignment/Balancing and wash. There was no Oil change at this servicing. I feel such works could be done within 2 hours at a better dealership.
Overall dealer Rating-
4 of 10.
Questions and Solutions- (Talks with service Advisor)
1)Mud Flaps having gaps-
>All Mud flaps Re-fitted proprly
2) Noise in HU-
>HU has a cooling fan that can be heard in silent times. This is also present in new Vehcile and should be taken as normal
3)Low beam Cuttoff too Low-
>Headlight alignment is proper according to Company rules.
4) Clucth Release Abrupt-
>there is no “setting”. Perhaps the Cheetah Likes to “Pounce” Its in the blood, live with it. Clutch bleeding should help somewhat.
5) Engine Clipping at low speeds (Eg speed breakers)
>XUV being a very heavy vehicle (Heavier than Fortuner) should be engeged with 1st gear at low speeds (Whereas we could manage with 2nd gear in Fortuner)
6)GPS Map updates-
GPS updates are chargable at Rs.250. Saved locations shall be lost so we have skipped updates for now.
7) How to open Front Grille (For adding Fog lamps)
Front grille opened and taught about the procedures.
Improvements noticed-
>Overall vehicle Noise is much less
>Steering vibration at high speeds is gone
>Slotting into 2nd gear is easier
>Clutch seems smoother (perhaps they did a clutch bleed)
>Brakes have more bite (brakes have been cleaned)
P.s-
I have added LED FOG LAMPS and Grille Illumiation this suday to my beloved THUNDERBOLT. The Results are FANTASTIC! Guides and pics coming up!