“Thunderbolt” Mahindra XUV5OO Detailed Review (5 Years Report)


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Double Oh

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Re: “Thunderbolt” Mahindra XUV5OO Detailed Review (3 Years Report)

bhvm said:
Guys, Bad news.
The check engine light came on. Its solid ON. Not blinking. Not going away.
All other functions normal. Entire revv range of engine is available but performance has dulled. The turbo boost seems absent. Engine is behaving like a old NA diesel [frustration]
Click to expand...
hi
has the engine check light issue been sorted out?
 
Thread Starter #602
bhvm

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Re: “Thunderbolt” Mahindra XUV5OO Detailed Review (3 Years Report)

nope. not until 8th I believe. using my other cars for trips for the time being.
 
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mayankdixit

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Re: “Thunderbolt” Mahindra XUV5OO Detailed Review (3 Years Report)

must be some electronic glitch,or a rat bite,maybe.Should contact ASS fast. Don't wait.Please check the couplers and the main hoses around the turbo and inter-cooler.
 
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bhvm

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Re: “Thunderbolt” Mahindra XUV5OO Detailed Review (3 Years Report)

thanks For the concerns Mayank,
I'm away from thunderbolt on family vacation . couplers appeared fine the last time I checked em. will update once I get back to it.
 
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bhvm

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Re: “Thunderbolt” Mahindra XUV5OO Detailed Review (3 Years Report)

I got replies from Mahindra,
They plan to send a chap down to my house with scanner and tools.
Will keep you updated.
 
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Re: “Thunderbolt” Mahindra XUV5OO Detailed Review (3 Years Report)

bhvm said:
I got replies from Mahindra,
They plan to send a chap down to my house with scanner and tools.
Will keep you updated.
Click to expand...
I hope Mahindra is bearing the cost of it. as yours is under warranty.
 
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bhvm

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Re: “Thunderbolt” Mahindra XUV5OO Detailed Review (3 Years Report)

They did'nt tell about charges. But I am not paying a dime.
At max is can pay is Bus fare for the chap coming down from other city.
 
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Atulamigo

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Re: “Thunderbolt” Mahindra XUV5OO Detailed Review (3 Years Report)

bhvm said:
They did'nt tell about charges. But I am not paying a dime.
At max is can pay is Bus fare for the chap coming down from other city.
Click to expand...
BHVM, hope so things are getting sort out. As you have extended warranty so no need to worry ( finger crossed )

General question,
How did you manage to get in touch with Mahindra?
What is your service center's role in this?
Did you notice anything prior to get indication/notified/changes from your car?

I hope your answer will help us all.

Cheers,
Atul
 
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Thread Starter #609
bhvm

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Re: “Thunderbolt” Mahindra XUV5OO Detailed Review (3 Years Report)

Thanks Atul,
Their reply appeared positive, and I haven't even escalated the issue. So there are enough bullets in my gun.

I sent an Mail to Customercare, They In turn Replied my email and also called me from Bombay office. Then they forwarded the request to "Nearest" service center. The service center also called me and assured someone will come down in 1~2 days. I do have good relations with most service centers.

About Indication, I assume you are asking how the check light came on? So, the car was sleeping nicely in parking and one fine morning, the light just came on, stayed there. I already tried cleaning engine bay with Compressed air, checked for Rat tracks (not found) and took a peek at all fuses and wires which were visible.
 
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Re: “Thunderbolt” Mahindra XUV5OO Detailed Review (3 Years Report)

bhvm said:
I sent an Mail to Customercare, They In turn Replied my email and also called me from Bombay office. Then they forwarded the request to "Nearest" service center. The service center also called me and assured someone will come down in 1~2 days. I do have good relations with most service centers.
Click to expand...
Good to know and thanks for sharing.

Keep posted about once issue get resolved, keen to know more about it :) .

Cheers
Atul
 
Thread Starter #612
bhvm

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Re: “Thunderbolt” Mahindra XUV5OO Detailed Review (3 Years Report)

Hello All,
Mahindra sent one of their junior Engineers to my place with a small scanner (i-smart). They found a code P0231, and resetted it.

The Check Light is gone, and I can hear turbo whistle again[evil]
However, the service incharge at Jalgaon has Demanded Rs 450 as "Breakdown charges". I will be sending a mail to Mahindra If it would be liable to pay it as I've paid RSA, which is said to cover breakdowns.

Further, I will update after a trial run tonight about the performance etc.
 

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singh890

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Re: “Thunderbolt” Mahindra XUV5OO Detailed Review (3 Years Report)

Buddy don't get worried as you are covered under warranty which will take care if something major comesup and won't make dent in your wallet.
Secondly just keep your patience until the service center guy comes up and hook the OBD scanner, only then we will know what' the main reason for the light. Since the XUV has tons of gizmos hence tons of wires and sensors.
I think it will be something minor. I'll give you an example which actually happened with me: Ever since I got the I20 the running of XUV has gone down as it has already done 89K on the ODO so I prefer taking out I20 for my daily use and XUV is majorly doing the highway trips only.
So last month I had to go out of station for a business trip and a day before I just checked the car to see if everything is OK and encountered the check light. After getting it checked the culprit was a wire in the driver side door which goes into the small machine that controls all the windows and side mirrors. And the wire was ok too but it had some carbon on it which didn't let the machine work properly.
The service center guys opened it, cleaned it everything was back to normal. So just keep patience until those guys arrive.[:)]
 
Thread Starter #614
bhvm

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Re: “Thunderbolt” Mahindra XUV5OO Detailed Review (3 Years Report)

Singh saab, The post has been updated. I think you were typing this and in meanwhile I Updated the post!
 
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Re: “Thunderbolt” Mahindra XUV5OO Detailed Review (3 Years Report)

bhvm said:
Singh saab, The post has been updated. I think you were typing this and in meanwhile I Updated the post!
Click to expand...
Lol..That's exactly what happened. I posted it and saw your post right there. How long has been the car parked?
 
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