Hello Vaibhav,
I apologize for the wrong information given previously as I was mislead by the Tejaswi Motors, Hyderabad accessories person. Below is my story:
On October 3rd, I booked a Tata Zest XT Pristine White with Tejaswi Motors and was given a delivery commitment of 3-4 weeks max.
After 1 week, I get a call from the sales person from the dealer and informs me that a XT is available finish your loan formalities and take the car. The 4th day after I was informed, I called to the bank manager and asked why still the loan is not processed? I was told that there is no car available at the dealer, so we stopped the processing. So, I called the sales person and asked what happened to my car and why did you ask me to finish loan processing and how a bank manager came to know that there is no vehicle available and not the customer in the first place? The loan took so much time so we gave the vehicle to someone else. Fine, then you should ask me to do the down payment so that I would have blocked the car. Why did you not tell me that? No answer from sales person again.
After 1 more week, the sales person calls me again and tells me that " We are sending an apology letter as we were not able to deliver on time". I told that no apology letter is required, just give me a confirmed date on when to get the delivery of my vehicle. After 2 more days, the sales person calls me again and gives the date as 15th November and confirmed it like Hitler confirmed Germany's victory.
On November 13th, I get call from Tata Motors Ltd that my vehicle will be delivered around December 22nd. So, I was really frustrated as I made all the arrangements for 15th to be special and became a fool again. So, I went to the dealer and cancelled the booking by giving a letter and I forgot to take my booking receipt which is needed for cancellation. So, few more days later I again visited the dealer, submitted the receipt and a fresh letter for cancellation. I was still hoping to get the Zest.
So 2 hours later, I call to the TL of the sales person and told him that I would take the Zest if you can make the delivery within a week's time. He told me that he will give a confirmation by next day. So, 2 days later I tried calling him twice and his team member calls me and says it will take 4-5 days for the delivery and this time it is a confirmed victory for all of us.
So, I finally call on 25th November to get a Zest and they say that they have a space grey XT and white XMS and please take them. I was totally disappointed and started an argument with him which I believe that I won based on the point that, should I choose the color and variant or its you?
The TL asked time for 2 hrs to resolve this issue and in the meanwhile I called the Concorde motors and asked them about the delivery time of a Zest XT Pristine White. And I was told that a vehicle is in transit already and it will come in 2 days and they can allot that to me if I can make the booking amount. So, I told him to send an executive to my home and take the payment and was done without any issue.
So, today I got the vehicle at the Concorde motors and finalized the accessories with the executive and went to check the vehicle once more. As soon as I started the vehicle, I felt it was a 2000kms driven diesel engine ready for the 1st servicing. The accelerator was loose for a 1 inch length and then gets the grip. The engine was producing sound that of a diesel engine and guess what the manager got a doubt if he was showing me the diesel variant
. And even the vehicle was vibrating very minute, but it should not for a brand new vehicle. I felt the car the same as my Chevrolet Optra 1.8LT petrol variant. The car was not quite. So, I asked the manager to get me another car and I was told by him that tomorrow he will give me another vehicle. I should have taken the Chasis number, so with my crude intelligence put a pen mark on the alloy side, so that he will not show the same car to me tomorrow
Accessories I have Opted are:
Bumper Protectors
Mudflaps
Carpets
Perfume
Leather Seats
Seat Cushions
Portable GPS Navigation System
Rain Visors
Car Cover
Rear Parking sensor with camera
Thinking on Body Kit, 8 spoke Black alloys and rear parking camera with IRVM