Tata Motor’s Cars – The Ultimate Reliability Survey

[Highway Ranger]

Re: Tata Motor’s Cars – The Ultimate Reliability Survey

But based on my observation, Vista, Manza and ARIA has no common-niggles in all vehicles from the beginning.

I beg to differ.

Based on my experience of owning a Manza and from other owners experience from this and other forums,

Manza has quite a few known common issues. tASS is aware of these and replace these parts under Warranty. And some issues that requires Tatamotors to instruct the tASS how to resolve (tASS is clueless), after posting complaint to them.

 

[singh890]

Re: Tata Motor’s Cars – The Ultimate Reliability Survey

I always do/doing it man. Lot of friends and family members bought indica based on my satisfaction/words when i was in munnar. I'll keep suggest tata cars to all whom know me.

Edit:
-----
1. Car : New generations cars are tested well and it dont have any issues based on the real customer point of view.
2. ASS : All problems are lying here. But i can see better improvements after the launch of Vista. But little less satisfactory level after the launch of ARIA. Now they are trying to reach satisfactory level.
3. Tata motors : They are keep improving time to time. They learned from their mistakes. They are listening. Nowadays they are delaying launch for 100% bugles delivery.
4. Spare cost : always good.
5. Warranty claims : Always easy.
6. Mileage : Always leads
7. Resale value : Its good, after gain some money after fuel savings.
8. Comfort : you can claim always better then before

Then why should i hide my words? brothers

+100 to that.

And you can see people on the forum suggesting cars like Vista, Manza and Safari to the prospective buyers.

Well. Check out kartickramu's aria thread. He had to change his brakes and had always had many problems with his car.

He himself says that his car spends more time with the service centre than with him.

I am saying this again. There are many issues reported with tata cars and they have been consistent enough in delivering problematic cars in their production line.

That is the reason the word of mouth has preceded over to tata bashing.

There are many cases in our knowledge and not all post their ownership reviews on the web but they do make themselves heard.

Tell me one brand whose cars have no issues and are niggle free. Honestly cars like BMW's , Merc's and Audi's have niggles too.

And on the other hand i know people in my family and very close friends who own TATA Safari, manza, indica's and indigo's and i have never seen them bashing TATA. So all TATA cars are not bad or non VFM.

A humble and sincere request to all members who spend their precious time reading this thread .
This thread is for tata car owners to give their excellent, good,bad, worst review , experience of tata cars , a.s.s and other problems ,negative and positive both . So in return any prospective buyer can decide for himself if he wants to go for tata car or not and find the truth for himself .

People who don't own tata cars can ask questions ,clear their doubts to their hearts content and take unbaised opinions from tata car owners .

Please anybody who wants to prove that tata motors is bad , unreliable their cars are useless specialy when they have not owned a single tata car in their lifetime can start a new thread for tata bashing and bash tata motors to their hearts content.please don't spoil the real purpose and intent of this thread .

+1 to that. We need inputs from TATA owners here so that it will help current and prospect TATA buyers.

 

[Raja]

Re: Tata Motor’s Cars – The Ultimate Reliability Survey

I beg to differ.

Based on my experience of owning a Manza and from other owners experience from this and other forums,

Manza has quite a few known common issues. tASS is aware of these and replace these parts under Warranty. And some issues that requires Tatamotors to instruct the tASS how to resolve (tASS is clueless), after posting complaint to them.

Do these issues repeat again ? And are these issues also present in the latest batch of manza also ? Can you please mention those common issues whenever you get time to post please ?

 

[Superbad]

Re: Tata Motor’s Cars – The Ultimate Reliability Survey

And you can see people on the forum suggesting cars like Vista, Manza and Safari to the prospective buyers.

I do not see any problem in that.

Tell me one brand whose cars have no issues and are niggle free. Honestly cars like BMW's , Merc's and Audi's have niggles too.

again i agree to that there are problems in the VWs And Skodas With their DSG.

I Have said this many times. All initial launches are bound to have niggles. It is just that other companies launch their products much later than the rest of the world we get a comparatively niggle free product.

And on the other hand i know people in my family and very close friends who own TATA Safari, manza, indica's and indigo's and i have never seen them bashing TATA. So all TATA cars are not bad or non VFM.


I have said it before the experience with tatas varies with the After sales service.
So If your service centre does a neat job , you would be a happy customer and you would recommend a tata product.

Those who have been not so lucky have Gone to the other end of the spectrum and so they suggest to stay away from tata.

I do not question their intellect for recommending tata.
But it is a fact that tata vehicles command a low resale value atleast here in my locality.
That might not be the scenario up north.

So it is always wise to check the satisfaction levels of the prospective brands in their vicinity.

.

 

[THE XOVER]

I do think that TATA cars are devoid of niggles,and yes they are NOT perfect by any strech of imagination.But I have been saying this over and over again that despite everything most 'recent' TATA car owners love their ride.This voting has been ULTIMATE testimony of my confidence in TATA.

Also no other car really is devoid of niggles.Even the mighty Scorpio which i thought is pretty reliable has a dedicated thread,"Scorpio niggles and Solution" on a forum.Same with XUV.So i now believe that Mahindra are no way more reliable than TATA.

TATA have upped the ante in the recent past in every parameter and are on the right track.How long they will take to reach where they should be: well the answer has no definite answer but hopefully within next couple of years.

 

[Superbad]

Re: Tata Motor’s Cars – The Ultimate Reliability Survey

I do think that TATA cars are devoid of niggles,and yes they are NOT perfect by any strech of imagination.But I have been saying this over and over again that despite everything most 'recent' TATA car owners love their ride.This voting has been ULTIMATE testimony of my confidence in TATA.

Also no other car really is devoid of niggles.Even the mighty Scorpio which i thought is pretty reliable has a dedicated thread,"Scorpio niggles and Solution" on a forum.Same with XUV.So i now believe that Mahindra are no way more reliable than TATA.

TATA have upped the ante in the recent past in every parameter and are on the right track.How long they will take to reach where they should be: well the answer has no definite answer but hopefully within next couple of years.

+100

high time they up the ante.

they are not devoid or restricted on any resources to speak.

they just need to be aggressive in their intent which i found them to be lacking

 

[Gurrala74]

Re: Tata Motor’s Cars – The Ultimate Reliability Survey

It looks like lot of content about TATA cars is being shared here in previous 7 pages are so and it is really happy to note that so much of positive content about TATA for the first time I have seen here !!. Not as TATA car owner, but as TATA car user and a die-hard fan and admirer of Mr.Ratan Tata, hope you will allow me to say some thing from my side after observing the posts here.

1. I know TATA vehicles closely from a decade or so, say from initial Sumo & Indica launch days.

2. I will have to admit this though it was really painful, TATA products like Indica were really pathetic initially and more pathetic service to spoil it further ( I used I have to admit this means, yes somebody who makes a car for the first time and these things are common)

3. There was a real improvement in product section started when Indica V2 was launched correcting lot of issues and it was really good. On the other hand the service issues continued to be worst which troubled the improved car like Indica V2 !!. And I was the user of the TATA Indica that point of time ( I guess you will find more unsatisfied owners from this period, please do not call them TATA bashers)

4. BUT, friends it was really amazing that from the time of their Vista TDI launch the product perception was changed and the service to some extent but not really impressive. And soon even Vista TDI become the victim of service along with poor Fiat fellows vehicles too.

5. Then when Vista quadrajet was launched, things really started changing, (I forgot to tell you their approach in showrooms was also too worst earlier,my experience with one dealer in Hyderabad) in their showrooms, in their products, advertising and finally on service side with few dealers( they have taken it seriously to change the situation, which was their personal interest. This is the reason, you find few dealers service is good in every city these days)

6. When the Manza launched, A dream Nano, upgraded Vista, An Aria and A new Safari Storme yet to come, their improvement is quite impressive and they have become very aggressive in listening to every customer about his problems, correcting it and report the same back to the company( You know in 2005 period, really no body used to listen to you and need to leave your vehicle in service shop and speak to a wall and come back)

7. So finally if we talk about 2012, it is quite impressive with sales approach, advertising, new models launch, much improved service and they are continuing with their aggressiveness in all the fronts where other brand which was used to be a king in the country for last 25 years started neglecting the customers and of course started loosing the customers. If they do not wake up quickly, then they will see the real damage soon !! but will take time for people who are habituated for years together for that brand and some good things are also there with that brand like you do not have too many issues to deal with initial stage of buying(may be this because they try their vehicles in other countries and after corrections, they launch here). This is where TATA is focusing I hope to correct the things, because it is quite common when any body buy something new, any brand and for sure he would like to spend his time on the road driving his vehicle rather than visiting the showroom or service with problems frequently !!

Now coming to the point about this thread. We have to respect to the purpose of the thread for sure, no doubt about it, but please

My dear TATA car owners, please share your good or bad experiences and please allow others who have used or owned the cars for some time who has a difference experience with his car. Please do not try to close their voice. Let them come out with their experience and we will try and understand why it was so with the possible reasons and do not always expect that you will find only people(owners) who talk good about TATA product. When such thread is started you will find good and bad experiences and they are needs to be dealt with lot of patience till the conclusion answer.

Hope I did not go out of topic anywhere and explained my understanding about TATA over the years and my attempt was to create some healthy welcoming atmosphere about this topic here.

 

[Raja]

Re: Tata Motor’s Cars – The Ultimate Reliability Survey

Dear sir

Very good post from you if you read my post couple of post above I have done a special request again since iam the thread starter I really don't want this thread to become useless battle field .
Again the point here is to find the real experiences of owning a tata car , their a.s.s , joys, and pains too.
Now since you have a balanced view tell me how can some 1 without even owning a tata car can with authority tell us about niggles , a.s.s and if tata makes faulty cars or not ? Can we hold that testimony true ?
It's like I have never owned a skoda and iam talking and arguying ,debating about horrible skoda service with skoda owners .
For example if I think vista qudrajet is a niggle laden car as per basic good manners taught in school I can ask owners here have you faced niggles what kind of niggle ? Is there rattling ? did done parts fall ? .
But I just can't come and announce here as a authority and car reliability guru that vista is niggle laden car tata motors can't make a trouble free car .

For example I respect when couple of pages before you asked owners about some problems in indica right ? That is a correct way to ask tata car owners about the doubts or the experiences you had .
But in no way can you and me write here a testimony since we are not users ours will be just a opinion and opinions they can be biased they will be of no value to any body atleast in this thread .
If you read the thread again whenever you are free and want to pass sone time you will see without even owning a tata car people are bashing tata motors .
My question to you is this right and should this be allowed ?

 

[Gurrala74]

Re: Tata Motor’s Cars – The Ultimate Reliability Survey

+100 to all your questions raised. I really do not agree, when a person never owned or driven the car for quite some time, give out just a opinion ( a vague one) since he does not like a particular brand for some reasons and putting a professional permanent badge on a manufacturer itself(may be only one model must have some problem) !! This is not a right way of participating in a discussion.

But at the same time, one can always express true experience ( by own, not in-general view) though it is bad or worst. This should be welcomed and discussed further to know why it is so like that !!

 

[Raja]

Re: Tata Motor’s Cars – The Ultimate Reliability Survey

+100

high time they up the ante.

they are not devoid or restricted on any resources to speak.

they just need to be aggressive in their intent which i found them to be lacking

A simple question to you . you found tata motors intent to be lacking in what way ? Have you owned a tata car in past ? Has good or bad intent of tata motors affected you and if yes how ?

 

[justinsylas]

Re: Tata Motor’s Cars – The Ultimate Reliability Survey

Thought this was the "improved" version but turned out that it was the same old car with newer colors and stickers

Tata always doing this. Each year they will add some stickers or add some chromes and calling it as new or improved

Well. Check out kartickramu's aria thread. He had to change his brakes and had always had many problems with his car.

He never complained about the big issues as most of them are rattling. Tata always replace the full part under warranty, if even any single part had issues or rattle. Thats the case happened with his car.

You have point here and you are right i agree with you .and guess what similarly other Indian company who is tata motors rival too has a lot of problems and not all users report problems on internet forums infact the users of that suv themsleves have told me to stay away from the product because of bad a.s.s and number of issues related to fit and finish and clutch plates failing at 15,000kms ,infact their latest product is full of issues and the funny thing is that all users report problems as of now like clutch failures in the middle of road head lights getting replaced brakes bejng replaced 3 times rattling of dash board And it's actually sad and iam afraid that by word of mouth that company soon will join tatas ranks in unreliabilty for which I extremely feel sad .
But don't you think that tata users are somewhat lucky that they have 4 years warranty and the other company inspite of so many issues is just giving 2 years warranty ? Iam sorry I think now they are giving 1 more year free warranty . Do you think after warranty finishes that product will be as pain to maintain like tata cars ?

Tata is more confident about its car, so they can give 1,50,000 kms for 4 years. New age tata cars has no common issues in all cars. But the competition failed here as all newly launched cars has brake issue.

We are not talking about sales figures bro. We are talking about brand image. If sales figures is the criteria to analyze a company's brand image, then Rolls Royce has the worst brand image.

For comparo's sake -

M&M has hiked the price of XUV by 2 Lacs since it's launch (part of the hike is because of the increase in tax by our Govt.), but still it is selling in hot numbers, to the extent that there is a huge waiting period for it. TATA reduced the Aria's price in between by 3 Lacs and even now there is a discount of a Lac, still there are no takers for it.

Now even I agree that Aria is a better car than the XUV. But even with those massive discounts, nobody is ready to buy it and everyone preferred the Innova and then the XUV. Why? BRAND IMAGE. Toyota has a better brand image than M&M and M&M has a better brand image than TATA.

Perhaps you have not read the issues thread of Aria as much you have read about the XUV. Of course, since there are much more number of XUVs on the road than Aria, you have more number of owners to rant.

To be honest, I respect M&M more than Tata.

And from my experience (and from what I read online), I feel M&M is more responsive than TATA for user complaints.

I dont have any knowledge of brand image about Rolls Royce. Do you feel brand image only the reason to sell in good numbers. Are SX4, Kizashi, Vitara, Q-Class products selling more than competition? Each product must reflect the needs/tastes of customers for better sales.

Aria is a car which has SUV characters. But XUV is a SUV which has SOME characters of a car. So people will took one as per their needs. So you feel M&M has better brand image than Tata, then what about the sales of Verito?

Let me be clear here about something Justin
Raj had safaris

Thank you brother. Did you see this pic?

Sorry brothers. I never heard before. Its purely my fault. So you can represent the cars manufactured before 2003.

It looks like lot of content about TATA cars is being shared here in previous 7 pages are so and it is really happy to note that so much of positive content about TATA for the first time I have seen here !!. Not as TATA car owner, but as TATA car user and a die-hard fan and admirer of Mr.Ratan Tata, hope you will allow me to say some thing from my side after observing the posts here.

Hope I did not go out of topic anywhere and explained my understanding about TATA over the years and my attempt was to create some healthy welcoming atmosphere about this topic here.

This thread is purely to know the feedback from the owners of tata cars. You can't simply comment on the car without know anything about its service history.

SIMPLE. You can comment on comfort.

 

[Iron Rock]

Gentlemen i have just one point to add especially to all owners (irrespective of brand Tata or not). The owners should ideally be a critique of their own car, if not a critique atleast a fact based proponent.

Just praising your own car for me a simple sign of self appeasement for the mistake done(its a primal instinct of us humans though). Instead presenting facts and stats are much better way to highlight and let the fellow readers/prospective buyers decide if its car for them, one shoe wont fit all anyways. Yes occasionally highlighting some fantastic experience or capability is great but doing it all the time i am not quite sure and i have seen people trying hard in some cases, my only question is are you yourself convinced?

Personally I wouldnt give any of my cars a 10/10 in my ownership review- this could be highly misleading - there are always pluses and minuses and we all have our own priorities. The ratings should stand vis-a-vis competition and from a broader wider perspective given what i want to spend v/s what i am getting at that point of time and eventually how it served over the years.

Praising the cars you own and bashing the ones you could have doesnt ooze maturity.
Its always great when an prospective owner has all the facts in place and makes his own well informed decision(after all its his hard earned money ok atleast in most cases), he will have to make compromises but the point is he is aware of it.

 

[Gurrala74]

Re: Tata Motor’s Cars – The Ultimate Reliability Survey

Tata always doing this. Each year they will add some stickers or add some chromes and calling it as new or improved

This thread is purely to know the feedback from the owners of tata cars. You can't simply comment on the car without know anything about its service history.

SIMPLE. You can comment on comfort.

I think I differ with you on this. What does meant by a Owner Vs User.

A Owner means, buy a car and use it for a month or so and we should count him as owner who knows everything about that particular branded cars OR a user who is not merely a owner means for example a company bought him a new car and given it to him to use it. So he uses it for miles & months together and handles all the issues with the car and knows its service history too, since he is using the car but cannot be counted as knowledgeable as a real "Owner"

Your comment is acceptable for the people never drove that brand car and just has news on the net, feedback from friends and relatives, but it is bit harsh when you say that you can't comment without knowing any service history, how have you arrived to this conclusion & how do you know this.

It is also surprising to note that you are restricting a "User" to just comment on comfort and nothing more !! because he is not a "Owner"

I really understand very well that a real owner in your terms feel bad, when a person never sat in it comment on it. But I was again and again making my humble appeal to accept the experience of a genuine user !!

End of the day we cannot get away saying " All is well".

@Iron Rock

+100 for your comments. I agree with you completely, the one I was trying to explain to fellow members all the time

 

[nozzlering]

Re: Tata Motor’s Cars – The Ultimate Reliability Survey

The thread is turning out to be a battle field. And if it remains so, we will end up in worthless talk.
Yes, the owners should give unbiased ownership experience. Along with good, they should point out the negatives too. But the scene is already crowded with negative perceptions (may not be the fact). There are people who have had owned Tata earlier. And had faced niggles (at times major). Agreed. And there are people who have never owned a Tata. But they have an opinion of Tata. Unfortunately this opinion is borrowed and baseless. These people can only comment on comfort, only if they have ever sat on one. And there are people who have bought Tata in recent times. These people can also give unbiased reviews.
We can go back again to previous posts. Everyone has not given 10 on 10. There are serious shortcomings which Tata needs to makeup. A.S.S. to start with. A good car is spoiled because of bad service. That doesn't make a car bad. Atleast go through my post about my ownership experience.
I didnt find anyone bashing any other car out here.
According to me this thread is not about comparison. Its solely about TATA.

Are TATA cars reliable? I feel YES

Is people's perception about TATA being not reliable is correct? Definitely NO

Where TATA needs to improve? After Sales Service.

The problem is, as per majority of people, TATA cars cant be reliable. And if an owner says his Tata is reliable, he is boasting. I know, it will take time to come out of this image, but it will definitely happen. And leaving aside the image thing, Tata has evolved a lot. Seems they dont care what people think. They just deliver.
My views might seem biased to some, because I too own a Tata. But I would say the same for Mahindra too, who used to make unrefined vehicles earlier, but now have a fleet of excellent products.

 

[autosafari]

Re: Tata Motor’s Cars – The Ultimate Reliability Survey

Gentlemen i have just one point to add especially to all owners (irrespective of brand Tata or not). The owners should ideally be a critique of their own car, if not a critique atleast a fact based proponent.

Dear Iron Rock,

Agree with some of your points.

But could not agree with the some other points.

Your post above (unlike your general style) is highly judgemental and it reminds one of mild stereotyping.

{I am not a fan of those threads which praises a particular brand to the extend of worshiping and living in a self created illusional state and then for the sake of image and just for a heck of it, do a psuedo criticism.}

Ownership threads or threads like this are a forum to share the experiences of real users (common man/woman) and express their true openion and feelings. Not everybody is an automobile expert to critically evaluate various makes and models segment wise in text book style and give their advice.

If somebody gives a 10/10, it is based on their ownership experience and perception and the utility of the car and not because they want to cover up their blunders.

Information from these kinds of threads and for that matter any ownership thread will be of subjective nature. No one can take it as an authentic research based reference guide.