I have mixed expereinces in both the companies.
The main thing is the availability of ford service centers are less compared to hyundai. On my way to ford sc , hyundai has atleast 6-7 service centers. I can understand this is because of low ford's sales.
One time it took hyundai 2 hours just to replace a mud flap on my i10.
Also ford advisors didn't force me to go for unnecessary items like hyundai advisors always does.
On a complaint ford gave me 50% off on labor ,once i got a chocolate box from hyundai and the other time service advisor came to my home and gave a perfume.
Ford uses 3m products whereas hyundai just put a Standie stating they use it but in reality they use local polish.
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Hyundai takes maximum of 4 days for an insurance claim. Ford always takes around 7 days.
I always prefer a sedan over psuedo suvs. Get the verna :p