Thread Starter
#1
WHY TATA MANZA
Decision
Had a 2004 Indica V2 which need replacement very badly so in the month of NOV 2011 my search started
Budget
5.5L to 7L Ex-Showroom Chennai wanted a Sedan only
Competitors/Preference list
TATA Manza
Fiat Linea
Chevy Aveo
Swift Dzire(Old)
MS SX4
Indigo eCS
Nissan SUNNY
Now time to decide so planned for test drive
TATA MANZA
Very comforable like an SUV
Very Spacious
Rear Seat was a bench mark
Steering audio controls
Very very good suspension
Good Pickup
Powerful Engine
Not a very long car but enough wheel base
FIAT Linea
Comfortable
Classic
Good legroom
Rear A/C Vents
Long wheel base
Same engine as MANZA but tuned for more pick-up and performance
Dropped as it was uncomfortable to sit and get out of the vehicle and the partiality shown by the TML dealers
Aveo
No D option so dropped
Swift dzire Old
Maruti Reliable service only was the advantage
No rear space or comforts
Suspension was not as good as manza
Power was insuficient comparing MANZA
Mileage in City was more than Manza
But due to the Rear Seats I dropped this option
SX4
Very good vehicle
Rear Space and comfort was sufficient
Good handling and suspension
But dropped due to Budget the Diesel Variant was stating only by 8.5L
Indigo eCS
Dropped looked a-like my old V2
SUNNY
caaaaar Keys the same add
Rear A/C as in Linea
ABS std. feature
Very lengthy car
The dealer network was not good
Dropped due to Price tag and dealer network
FINAL
MANZA Class Apart became my car on 6 FEB 2012
Dealer:-Tafe Reach
Sales Person and Team Head:-Soundar rajan
Venue/Branch: Anna Salai
Payment: Full Cash
Model:2012-Aura
Colour:Dew White as Wine was not available in Aura model
Delivery
It was scheduled by 9.30 but after cleaning and other ceremony got the vehicle only by 11.00AM
After taking the Delivery
First Niggle
>Vehicle started pulling towards left when the hands are taken off from the steering
>Rear Suspension Sound
The very next day I took the Vehicle to the Tafe Reach Garage/Service centre and complained about the problem and there was a Very Intelegent gentleman (Mr.Desingan) CRM of Tafe Reach![[lol]](https://www.theautomotiveindia.com/forums/images/smilies/Laugh.gif "Laugh [lol]")
Who knowns nothing about automobiles told me to wait for half an hour in the lounge and no Service advisor to check the vehicle and finally they had a person for making road tests alone came and drove the vehicle and accepted the fault and again morethan half an hour the vehicle was not attended by anyone.When i went and asked to the CRM "Hey what do you think in your mind making me wait for such a long time and the vehicle is not attended and what are you going to do for this".The CRM replied have to check the alignment and if the alignment is correct have to change the tyre and check.
See how this man says. How can Pulling complaint be arrested by rotating the tyres.If they mention so then there is some mistake with the Tyre or TATA is selling the vehicle with second quality Tyres.This was my doubt while waiting for the vehicle
Those stupid People Including the CRM of Tafe don't know how to handle the vehicle inside their campus that to a brand new car(Its from our point of view)but for them its 1 among the 20.I asked him wheather there will be any issues with the Toe Rod. FOr that he asked me what's TOE ROD! See how well these people are trainned
And IF you Mail the complaints to the GM or MD of the Tafe none will response to the mails sent by the customers
My case will be a proof of waht the TML dealers do in the time of PDI(i.e, they don't do PDI at all.)
Now I'm dam sure the car is with second Quality Tyres so my Next step was to
Change Tyre and Rim
Went to change the Tyre to a tyre Shop and that time the owner of the shop is a friend of my father and he suggested to go for 195/55R15 instead of 185/55R15
Advantages of ballon tyres/size up
>good Grip
>reduces body roll
>the ware&tare will be even
>Better life
So the tyres was Bridgestone Potenza V-Rated Tyre-Rs.5300.00 each and took 4 tyres
Alloy was Local Indian Brand cost was Rs.4900.00 each and same way 4Nos.
TIME FOR 3M
Through my uncle i got the link of a person who works for 3M distributor named M/S Balaji Agencies
Were they had all lots of Sun Film Options and I selected the SP35(States 35% transperent) suited my Manza
3M under chassis coating was done on the same day
3M Paint Protection Coating also on the same day with all doors and ineer pats greased with 3M spray for fighting against corrosion
The total bill was Rs.5800.00 which if i had gone to a 3M CarCare they would have charged 7000-8000
Accessories
Roots Vibrosonic Horn a Pair with instalation and Relay charged Rs.1500
Reverse guide camera with mirror Display was Rs.3800 + Fitting person asked Rs.300
Then Floor mats Rs.750,Vinyl Mat Rs.950 there ends my list as others were very much provided in the car itself but the oval speakers were missing and hence there was no effect in the car so Purchased a Pioneer Orginal 4way speaker for Rs.1350/set,duplicate was 650-750 there was no change except for the quality of cone paper
First Service
Having experience in TAFE i had a friend in POKMA AUTOMOBILES(TASC)so left it there
Service Advisor:Vinoth
Mechanic cum Advisor:Yuvaraj
>First service just was water Wash
>Check-up
Got the delivery in 4 Hrs
No other issues except the Rear suspension sound that too only if the vehicle tends to shake too much in the potholes
Till second service the mileage was 11in city 15 in highway
Bill was Zero
Second Free Service
Complaint
>Co-Driver seat rattling noise
>Rear Suspension noise
Works Done
>Water Wash
>Check-up
>Engine scanning
>Air Filter leaning
>Greasing doors
Bill was zero
Third Free Serive
Complaints
>Rear Suspension Noise
>Few rattlings
>Co-Driver seat rattling noise
Works Done
>Oil Change
>Oil Filter
>Water wash
Bill was Rs.3400.00
But the people at Pokma Damaged one of the Alloy.The MD of the Pokma was a stupid and replied reluptantly for that.Made a big argument on the same with him and bought a letter as comitment to change the wheel as brand new and then paid the bill for that particular service.
They have proved them self again by fitting the new alloy without wheel balancing and the vehicle started wobbling after 100KM/Hr so again made Wheel Balancing with LAL BROS and made it stable once again![[anger]](https://www.theautomotiveindia.com/forums/images/smilies/Anger.gif "Anger [anger]")
FOUTH FREE SERVICE
Complaints
>Front Suspension Noise
>Doors Ratling
>Co-Driver Seat Rattling
>Steering column Play
>Sterio UBS mal-Function
Works
>Removed the sterio and sent for repair
>Oil Change
>Fuel Filter was changed
>Air Filter was changed
>Oil Filter was changed
Bill was Rs.5800.00
The sterio was fixed last week with damage on its panel and they have agreed to make someother arrangements so let wait and watch
But the suspension noise was not resolved and again goin to live the vehicle tomorrow for that work
Seriously the TASC/TASS Service advisors are totally waste and over confident they won't listen at all to what we are mentioning about,But any time you go they'll resolve problems.
TATA MOTORS recomends the Castrol Oil but that seems to be total waste,If they recommend the SHELL Oil or MOBIL1 that would be better
Decision
Had a 2004 Indica V2 which need replacement very badly so in the month of NOV 2011 my search started
Budget
5.5L to 7L Ex-Showroom Chennai wanted a Sedan only
Competitors/Preference list
TATA Manza
Fiat Linea
Chevy Aveo
Swift Dzire(Old)
MS SX4
Indigo eCS
Nissan SUNNY
Now time to decide so planned for test drive
TATA MANZA
Very comforable like an SUV
Very Spacious
Rear Seat was a bench mark
Steering audio controls
Very very good suspension
Good Pickup
Powerful Engine
Not a very long car but enough wheel base
FIAT Linea
Comfortable
Classic
Good legroom
Rear A/C Vents
Long wheel base
Same engine as MANZA but tuned for more pick-up and performance
Dropped as it was uncomfortable to sit and get out of the vehicle and the partiality shown by the TML dealers
Aveo
No D option so dropped
Swift dzire Old
Maruti Reliable service only was the advantage
No rear space or comforts
Suspension was not as good as manza
Power was insuficient comparing MANZA
Mileage in City was more than Manza
But due to the Rear Seats I dropped this option
SX4
Very good vehicle
Rear Space and comfort was sufficient
Good handling and suspension
But dropped due to Budget the Diesel Variant was stating only by 8.5L
Indigo eCS
Dropped looked a-like my old V2
SUNNY
caaaaar Keys the same add
Rear A/C as in Linea
ABS std. feature
Very lengthy car
The dealer network was not good
Dropped due to Price tag and dealer network
FINAL
MANZA Class Apart became my car on 6 FEB 2012
Dealer:-Tafe Reach
Sales Person and Team Head:-Soundar rajan
Venue/Branch: Anna Salai
Payment: Full Cash
Model:2012-Aura
Colour:Dew White as Wine was not available in Aura model
Delivery
It was scheduled by 9.30 but after cleaning and other ceremony got the vehicle only by 11.00AM
After taking the Delivery
First Niggle
>Vehicle started pulling towards left when the hands are taken off from the steering
>Rear Suspension Sound
The very next day I took the Vehicle to the Tafe Reach Garage/Service centre and complained about the problem and there was a Very Intelegent gentleman (Mr.Desingan) CRM of Tafe Reach
Who knowns nothing about automobiles told me to wait for half an hour in the lounge and no Service advisor to check the vehicle and finally they had a person for making road tests alone came and drove the vehicle and accepted the fault and again morethan half an hour the vehicle was not attended by anyone.When i went and asked to the CRM "Hey what do you think in your mind making me wait for such a long time and the vehicle is not attended and what are you going to do for this".The CRM replied have to check the alignment and if the alignment is correct have to change the tyre and check.See how this man says. How can Pulling complaint be arrested by rotating the tyres.If they mention so then there is some mistake with the Tyre or TATA is selling the vehicle with second quality Tyres.This was my doubt while waiting for the vehicle
Those stupid People Including the CRM of Tafe don't know how to handle the vehicle inside their campus that to a brand new car(Its from our point of view)but for them its 1 among the 20.I asked him wheather there will be any issues with the Toe Rod. FOr that he asked me what's TOE ROD! See how well these people are trainned
And IF you Mail the complaints to the GM or MD of the Tafe none will response to the mails sent by the customers
My case will be a proof of waht the TML dealers do in the time of PDI(i.e, they don't do PDI at all.)
Now I'm dam sure the car is with second Quality Tyres so my Next step was to
Change Tyre and Rim
Went to change the Tyre to a tyre Shop and that time the owner of the shop is a friend of my father and he suggested to go for 195/55R15 instead of 185/55R15
Advantages of ballon tyres/size up
>good Grip
>reduces body roll
>the ware&tare will be even
>Better life
So the tyres was Bridgestone Potenza V-Rated Tyre-Rs.5300.00 each and took 4 tyres
Alloy was Local Indian Brand cost was Rs.4900.00 each and same way 4Nos.
TIME FOR 3M
Through my uncle i got the link of a person who works for 3M distributor named M/S Balaji Agencies
Were they had all lots of Sun Film Options and I selected the SP35(States 35% transperent) suited my Manza
3M under chassis coating was done on the same day
3M Paint Protection Coating also on the same day with all doors and ineer pats greased with 3M spray for fighting against corrosion
The total bill was Rs.5800.00 which if i had gone to a 3M CarCare they would have charged 7000-8000
Accessories
Roots Vibrosonic Horn a Pair with instalation and Relay charged Rs.1500
Reverse guide camera with mirror Display was Rs.3800 + Fitting person asked Rs.300
Then Floor mats Rs.750,Vinyl Mat Rs.950 there ends my list as others were very much provided in the car itself but the oval speakers were missing and hence there was no effect in the car so Purchased a Pioneer Orginal 4way speaker for Rs.1350/set,duplicate was 650-750 there was no change except for the quality of cone paper
First Service
Having experience in TAFE i had a friend in POKMA AUTOMOBILES(TASC)so left it there
Service Advisor:Vinoth
Mechanic cum Advisor:Yuvaraj
>First service just was water Wash
>Check-up
Got the delivery in 4 Hrs
No other issues except the Rear suspension sound that too only if the vehicle tends to shake too much in the potholes
Till second service the mileage was 11in city 15 in highway
Bill was Zero
Second Free Service
Complaint
>Co-Driver seat rattling noise
>Rear Suspension noise
Works Done
>Water Wash
>Check-up
>Engine scanning
>Air Filter leaning
>Greasing doors
Bill was zero
Third Free Serive
Complaints
>Rear Suspension Noise
>Few rattlings
>Co-Driver seat rattling noise
Works Done
>Oil Change
>Oil Filter
>Water wash
Bill was Rs.3400.00
But the people at Pokma Damaged one of the Alloy.The MD of the Pokma was a stupid and replied reluptantly for that.Made a big argument on the same with him and bought a letter as comitment to change the wheel as brand new and then paid the bill for that particular service.
They have proved them self again by fitting the new alloy without wheel balancing and the vehicle started wobbling after 100KM/Hr so again made Wheel Balancing with LAL BROS and made it stable once again
FOUTH FREE SERVICE
Complaints
>Front Suspension Noise
>Doors Ratling
>Co-Driver Seat Rattling
>Steering column Play
>Sterio UBS mal-Function
Works
>Removed the sterio and sent for repair
>Oil Change
>Fuel Filter was changed
>Air Filter was changed
>Oil Filter was changed
Bill was Rs.5800.00
The sterio was fixed last week with damage on its panel and they have agreed to make someother arrangements so let wait and watch
But the suspension noise was not resolved and again goin to live the vehicle tomorrow for that work
Seriously the TASC/TASS Service advisors are totally waste and over confident they won't listen at all to what we are mentioning about,But any time you go they'll resolve problems.
TATA MOTORS recomends the Castrol Oil but that seems to be total waste,If they recommend the SHELL Oil or MOBIL1 that would be better
Last edited:
with you AFA stupidity of the SA s, dumbness of the CRM , wholesome foolishness the managers , the laziness of the PDI men, and deafness of the dealership(I am gonna arrange a earwax cleaning camp for 'em )lack of knowledge on the part of the engineers.
?
