Hyundai Grand i10 & Xcent: Technical Problems & Solutions
- Thread Starter furious_driver
- Start date
Well, i've been driving Xcent since last 1 year, and never had to face any such issues with Engine /Clutch or Gear ! Car is smooth and steady ! Have been to several Long trips of over 1300 Kms from Vadodara. Even on Hills, car behaved as expected. It's Power and Performance is at Par with 1.2 Ltr Engine !. Either you take FE or Power, that's for us to Pick ! , If we want both, then we should move to Upper segments.
I believe, that Xcent is decent car within this Price Range/Segment.
I believe, that Xcent is decent car within this Price Range/Segment.
The typical ABS warning and the parking brake ON indicators lit up simultaneously a few weeks back all on a sudden, during a local short trip of less than 5 Km. That was on the day of Onam here, and all service centre staff was off duty. When I called up the emergency assistance number, they asked me to bring the vehicle to service centre the next working day, which was a day after. I left the vehicle untouched for that intermediate day as well, but on the day I had to take this vehicle to service, the warning lights disappeared. The service advisor scanned the error code history and said that it's a rear wheel speed sensor error that shows up and it is not reproducible. He said, occasionally this blip can occur just like any other software and was assured that there isn't any problem. And vehicle braking absolutely had no problem, except for these warning indicators.
Last Thursday, this appeared all of a sudden again and luckily this happened while I was close by to the service centre. I drove it there, and the service advisor reset the error code and it didn't reoccur again in their premises. However, he requested me to bring the vehicle early next day so that he could do a thorough check-up and it would take a day. With the re-assurance that there is indeed no problem at all, I took the car back and shortly after about 30 minutes of drive the warning lights popped up again. Anyway I had reached back home, and called up service advisor to just be sure nothing is wrong. He re-assured me that the vehicle is absolutely good to drive, and I also felt so since the braking system is spot on in its excellent behaviour. The next day the warning disappeared on morning start-up, but while on the drive to service centre itself the indications reappeared. They diagnosed this to be a problem with ABS control module's valve relay malfunction and the Hyundai centre had to be appraised of the details by the service centre. The vehicle was in service centre for two days, and as of today evening, I have taken back the vehicle, since the defect is confirmed and has to be replaced under warranty. However, the part has to be shipped from their Chennai plant and it would take about a week to reach here.
I also had planned for a very long distance out of state trip in the next weekend and I have informed the service advisor of my intention. He re-assures that as such the vehicle is driveable safely, but the ABS would not work. So I am crossing my fingers and plan to take the vehicle as it is if the part doesn't arrive by then.
And as of now, the warning lights are always lit up. It stopped the habit of disappearing and giving a false sense of safety.
Indeed that's my problem too. I've had Hyundai i10 with the same capacity 1.2L motor and expected this guy to perform equally good. But unfortunately that's not the case, this vehicle is low in performance (at-least by a factor of 2) compared to its predecessor. Forget about moving to upper segments, the insulting factor here is that this car refuses to tackle terrain as shown above with 4 passengers in 1st gear, whereas humble cars like Alto and Maruti 800 sprints with passengers up to here. So this is not a fuel efficiency / power trade off problem. It's a fact that you can't beat the mileage of those humble cars.
That pillar on the right side of the photo is the entrance to a home where I wanted to reach, and you can see the state highway behind. Xcent gave up miserably in 1st gear, that I finally ended up leaving the vehicle where that blue multi-axle tipper lorry is parked on the left.
And as I mentioned, this car's problem on gradient is exactly when you set it to moving right up on a gradient. If I was coming up here on certain speed, this vehicle will catch up. But can you expect a person to drive up to here at 40 Km/Hr is the question - We will have to stop on the main road, and turn into this. This vehicle has something wrong in setting itself to motion from rest on a gradient.
The closest to what I feel has been depicted by furious_driver in his ownership report. I've also read in the same forum of someone mentioning that he has to revv up the engine to a high tune much before he starts to tackle the gradient of his parking lot to avoid stalling. My problem is something around this. It's a funny sort of experiment that I didn't want to do with a brand new car in someone else's premises and call for attention. If that was a house that I would have to frequently visit, then I would have tried all that trick
![[lol]](https://www.theautomotiveindia.com/forums/images/smilies/Laugh.gif "Laugh [lol]")
- I wouldn't want to leave the car behind and give myself a workout everyday.
Thread Starter
#64
^^ I suggest you not to take chances with this car for long trip. Better you fix it and take it or take some other car.
The gradient doesn't look steep either. But as you said, it is when we slow for a moment and wanted to climb. To be frank, if I ever plan to go on any trip to hilly region, I'd take my SX4 rather than with Xcent, if the number of passengers is going to be more than 3. Yes. It's true. I don't want to be embarrassed by situations like this!
The gradient doesn't look steep either. But as you said, it is when we slow for a moment and wanted to climb. To be frank, if I ever plan to go on any trip to hilly region, I'd take my SX4 rather than with Xcent, if the number of passengers is going to be more than 3. Yes. It's true. I don't want to be embarrassed by situations like this!
I've finally got the long pending ABS module replacement for my Xcent done under warranty today at VTJ Hyundai, Kochi, Kerala. It's been about a month now since the problem was reported and the item to be replaced wasn't in stock.
Now, I have a different problem with the dealer experience. Not sure this is the Hyundai norm as such. I was requested to pay Rs.100/- on account of brake fluid top-up since they had to bleed the brake line as a part of the procedure. The amount is negligible compared to the fuel that I had burned on commute to the service centre. But I kind of felt totally weird that I am being asked to pay for a repair associated with a manufacturing defect in a brand new car. Though I did argue and expressed my dissent on this, I paid the amount. The amount has been taken under the head of 'service customer credit', on account of 'advance amount received'. There is no other reference of a brake fluid top-up or as such of the work carried out. Usually my experience is that I get the consumables billed item wise.
Also, I don't at present have a document of the part number replaced or any such information. The service entity claims that they have to make warranty claims, so the processing and records will take time. They have committed to provide those details later (Not sure by when, the replacement part itself took a month to arrive).
I actually wanted a service history record on my car to indicate this replacement of ABS unit under warranty.
My question is that, is this a standard practice on warranty replacement which might involve consumable replenishment as part of the process ? What exact records do you get for such transactions ?
When I argued about it, the example quoted by the service personnel was that if air-conditioner compressor had a fault while under warranty and gets replaced, for whatever refrigerant top-up they may have to do, will be billed to customer. That's weird.
Now, I have a different problem with the dealer experience. Not sure this is the Hyundai norm as such. I was requested to pay Rs.100/- on account of brake fluid top-up since they had to bleed the brake line as a part of the procedure. The amount is negligible compared to the fuel that I had burned on commute to the service centre. But I kind of felt totally weird that I am being asked to pay for a repair associated with a manufacturing defect in a brand new car. Though I did argue and expressed my dissent on this, I paid the amount. The amount has been taken under the head of 'service customer credit', on account of 'advance amount received'. There is no other reference of a brake fluid top-up or as such of the work carried out. Usually my experience is that I get the consumables billed item wise.
Also, I don't at present have a document of the part number replaced or any such information. The service entity claims that they have to make warranty claims, so the processing and records will take time. They have committed to provide those details later (Not sure by when, the replacement part itself took a month to arrive).
I actually wanted a service history record on my car to indicate this replacement of ABS unit under warranty.
My question is that, is this a standard practice on warranty replacement which might involve consumable replenishment as part of the process ? What exact records do you get for such transactions ?
When I argued about it, the example quoted by the service personnel was that if air-conditioner compressor had a fault while under warranty and gets replaced, for whatever refrigerant top-up they may have to do, will be billed to customer. That's weird.
Guys im a new grand owner. is it normal for speedo backlights to dim when we start the engine. in engine off it is very bright but engine starts and it gets dimmer ??
also my 1st to 2nd gear is very jerky and car always jerks in shifting. but all other gears are v smooth. is it normal for grand ?
also my 1st to 2nd gear is very jerky and car always jerks in shifting. but all other gears are v smooth. is it normal for grand ?
It is normal as alternator current draws away to start the engine
No. All gear shifts are smooth. You need to press the clutch all the way. Check to see if the gear is going to 4th gear from first -this is common mistake of many novice drivers. I think a bit of practice will solve your problem.
No. All gear shifts are smooth. You need to press the clutch all the way. Check to see if the gear is going to 4th gear from first -this is common mistake of many novice drivers. I think a bit of practice will solve your problem.
Strange that I didn't notice this in my Grand i10 Asta (O) VTVT. I, however, did notice VERY sharp brakes in my test drive 'Sportz' variant. May be they have softened the brakes in Asta or is it ABS playing its part? Did any owner notice this?
BTW, this is my very first reply/post here in this beautiful and helpful forum and would like to thank TAI community to let me become its member. I have recently bought myself a new ride (Grand i10 Asta (O) P) and absolutely love the performance and overall feel. Would post my ownership very soon!
BTW, this is my very first reply/post here in this beautiful and helpful forum and would like to thank TAI community to let me become its member. I have recently bought myself a new ride (Grand i10 Asta (O) P) and absolutely love the performance and overall feel. Would post my ownership very soon!
Thread Starter
#71
I don't know about that top-up amount part, and it was actually silly of them! But be it a warranty or anything, you should get the detailed job card/service bill with part number, price and other consumables for which you paid. You better bring this to Hyundai's notice(I hope they will give you some answer!).
Welcome to TAI and yes, you should write your ownership report soon!
Welcome to TAI and yes, you should write your ownership report soon!
Guys today itself I drove an Xcent just to check this hill climb thing.
Drove the car over three flyovers and looks like the vehicle loves a bit to stall but it climbed quite well even after a stop midway with four on board at half clutch(slowly fully released though) and full throttle
Drove the car over three flyovers and looks like the vehicle loves a bit to stall but it climbed quite well even after a stop midway with four on board at half clutch(slowly fully released though) and full throttle
Now that works when you are determined to tackle it, not when you generally drive to a lesser known location - this fuss is not there in any other car. Give a non-tarmac gradient and that's a trap. Hyundai needs to probably set this engine's idling RPM to a higher value and perhaps the problem will be solved (but they won't since this would affect the mileage figures which isn't anything to comment about compared to competitors).
^^Saarji will you please explain how on this earth will an increasing the idling rpm result in a decrease in FE?
This is a tall stroke petrol and the low end isn't actually poor. Just have a look at the way Xcent or Grand negotiates the inclines even at low rpm. The problem arises when the vehicle has to make a stop and go on an incline.
What can be the issue?[thinking]
I can bet that the problem is more with the clutch and less with the engine. If the clutch is not gradually performing it's task then there are a lot of chances that the vehicle will stall and will require a bit of throttle input to make the vehicle move so that enough torque can be transmitted to the wheels even at half/partial clutch. So IMO the clutch engage/release mechanism can be a potential culprit here. You release the clutch more than a specific point and suddenly engine gets coupled to the gearbox completely or near completely. The wheels take a jerk and revs fell below the point the flywheel can maintain and this results in stalling.
How to save? High throttle input at partial clutch which will result in a lot of energy being wasted in form of heat at the clutch itself (can even burn the clutch in some situations) but still some power will be transmitted to the wheels which will make the car move ahead.
My Conclusion: A faulty clutch/design seems to be the potential reason behind this issue. Maybe Hyundai designed it this way for the sake of clutch life but it seems to work opposite on the inclines.
This is a tall stroke petrol and the low end isn't actually poor. Just have a look at the way Xcent or Grand negotiates the inclines even at low rpm. The problem arises when the vehicle has to make a stop and go on an incline.
What can be the issue?[thinking]
I can bet that the problem is more with the clutch and less with the engine. If the clutch is not gradually performing it's task then there are a lot of chances that the vehicle will stall and will require a bit of throttle input to make the vehicle move so that enough torque can be transmitted to the wheels even at half/partial clutch. So IMO the clutch engage/release mechanism can be a potential culprit here. You release the clutch more than a specific point and suddenly engine gets coupled to the gearbox completely or near completely. The wheels take a jerk and revs fell below the point the flywheel can maintain and this results in stalling.
How to save? High throttle input at partial clutch which will result in a lot of energy being wasted in form of heat at the clutch itself (can even burn the clutch in some situations) but still some power will be transmitted to the wheels which will make the car move ahead.
My Conclusion: A faulty clutch/design seems to be the potential reason behind this issue. Maybe Hyundai designed it this way for the sake of clutch life but it seems to work opposite on the inclines.
That's not my story, but that of service advisor who tried to explain the superior quality of engineering in Xcent/Grandi10 compared to previous generation i10 that I had. I said, this vehicle is crap compared to what I had, and he had to counter it. As far as the theory is concerned, while you are stuck in traffic an increased idling RPM of engine without any demanding load on the engine is a source of fuel wastage. So it is possible that Hyundai thought of extracting every little bit of opportunity to improve in a department where they are classically weak at. Now the reason why service advisor said so is to make me put more throttle input in anticipation of a future load, to avoid potential stall situations.
Based on what I've experienced, the real output of this engine starts beyond 2500 RPM. But on inclines, it is hard to get this engine revv beyond that 2500 RPM - I don't mean it doesn't climb at 2500 RPM. At that speed which I am on incline, 2500 RPM seems to be the maximum possible for the engine. The engine's peak torque is specified to be at 4000 RPM, but I don't think there is any gear ratio that can have me extract that peak torque to tackle a tough incline. I haven't found a situation where engine touches this mark, except during flat road acceleration. The best experience of this engine can be felt in only If you are set to race between traffic signals (Conditions apply, that you may have at the maximum four people on board).
The idling RPM in my old i10 was about 790 (Checked in OBD scanner). Not sure, how much it is in Xcent, but a throttle input has a lag in getting the RPM to climb in Xcent. When you speak of how it feels, I think this is pretty much the same as you feel for turbo lag in diesel.
Overtaking a vehicle in two lane highways, which needs quickly closing the gap is joy in this car, provided the vehicle you intend to overtake is on or below 70 Kmph. Just drop the gear (2nd gear is the best bet, there is a void that I feel between 2nd and 3rd). However, overtaking a vehicle running between 80-90 Kmph is scary. I invariably end up in a no man's land between 2nd and 3rd gear, with four people on board. This is a typical case in Theni-Cumbum route where Tamil Nadu corporation buses fly at 80 Kmph and don't have any intention to give way to you. Unless you find a straight stretch without any oncoming vehicles in sight, it is better to wait. I'm pretty much okay staying below 80 Kmph, but the reason I do overtake at this speed is because heavy vehicles ahead of you greatly hinder your visibility and most of them don't have functional brake lights or indicators. Just for that safety aspect, I want to get ahead of them.
I don't deny that part, but it is hard to get the Hyundai Authorized personnel convinced that there is a problem. So far, I haven't been able to. Got a clutch play adjustment done earlier, and seemed like it solved my problems for a while. But I think, it's back again when real situations demanded it.
And there are enough reports in forums citing that Hyundai car's clutches have become hard and has given up much before than that of competitors. I myself is a victim of clutch hardness with ageing in my old i10. So, I don't think Hyundai did anything specific to improve the clutch life.
Based on what I've experienced, the real output of this engine starts beyond 2500 RPM. But on inclines, it is hard to get this engine revv beyond that 2500 RPM - I don't mean it doesn't climb at 2500 RPM. At that speed which I am on incline, 2500 RPM seems to be the maximum possible for the engine. The engine's peak torque is specified to be at 4000 RPM, but I don't think there is any gear ratio that can have me extract that peak torque to tackle a tough incline. I haven't found a situation where engine touches this mark, except during flat road acceleration. The best experience of this engine can be felt in only If you are set to race between traffic signals (Conditions apply, that you may have at the maximum four people on board).
The idling RPM in my old i10 was about 790 (Checked in OBD scanner). Not sure, how much it is in Xcent, but a throttle input has a lag in getting the RPM to climb in Xcent. When you speak of how it feels, I think this is pretty much the same as you feel for turbo lag in diesel.
Overtaking a vehicle in two lane highways, which needs quickly closing the gap is joy in this car, provided the vehicle you intend to overtake is on or below 70 Kmph. Just drop the gear (2nd gear is the best bet, there is a void that I feel between 2nd and 3rd). However, overtaking a vehicle running between 80-90 Kmph is scary. I invariably end up in a no man's land between 2nd and 3rd gear, with four people on board. This is a typical case in Theni-Cumbum route where Tamil Nadu corporation buses fly at 80 Kmph and don't have any intention to give way to you. Unless you find a straight stretch without any oncoming vehicles in sight, it is better to wait. I'm pretty much okay staying below 80 Kmph, but the reason I do overtake at this speed is because heavy vehicles ahead of you greatly hinder your visibility and most of them don't have functional brake lights or indicators. Just for that safety aspect, I want to get ahead of them.
I don't deny that part, but it is hard to get the Hyundai Authorized personnel convinced that there is a problem. So far, I haven't been able to. Got a clutch play adjustment done earlier, and seemed like it solved my problems for a while. But I think, it's back again when real situations demanded it.
And there are enough reports in forums citing that Hyundai car's clutches have become hard and has given up much before than that of competitors. I myself is a victim of clutch hardness with ageing in my old i10. So, I don't think Hyundai did anything specific to improve the clutch life.