@ Hemantp,
And if you done top speed or constant triple digit speeds, like me you also searched for the 6th gear,
Ford should provide 6 gears for the EcoSport, because from 80 kmph to its max possible speed I have to be in 5th gear and after crossing 135 kmph speed, one will feel the need for next gear because of the engine feels slightly stressed, noise is hearable.
And having the 6th gear also helps in smoothness and mileage efficiency
I would rate Laxmi Ford Thanjavur as better than Metro Ford Bangalore,
Last month I gave my EcoSport for 40k service (my vehicle is at 33k, I used to give it for service and oil change at every 8000 kms )
This service is similar to 20k service where they need to change brake and other fluids along with engine oil and have to replace the ac poleon filter and oil filter, along with that I asked them to do below actions.
Tire rotation.
One puncture fix
Wheel balancing
Wheel alignment
All together with tax it costs me 6150 rupees
All requested things are done with complete satisfaction and vehicle is better, but they found clutch master cylinder assembly is leaking oil and showed me that, also said even Ford doesn't have it in stock, asked me on when I will come back to Thanjavur so that they will order and make sure the part is available for replacement atfree of cost under warranty and I need to pay only for the oil cost.
They follow-up with Ford, Ford customer support and dealer updating me on every week about the master cylinder assembly availability status.
This master cylinder assembly is just located behind the clutch pedal, and the oil leak or fault will cause harshness in changing gear and some tines it makes changing gear tougher
On 24th they just called and asked me where are you sir ? I said am at Thanjavur only, they replied back stating the part is available when you can come to have the issue fixed, replied to them stating I will be there in 20 minutes, they fixed service appointment and the issue is gone and changing gears is butter smooth now, and it took 3 to 4 hours for them to fix
I paid 475 for the fluid change, and ford replaced the master cylinder assembly at free of cost ( the actual price of the part is 4750)