First Service Report:
Odo reading - 2283kms
Average Mileage - 14kmpl
Usage - 100% AC in city
Problems - Small rattle (front passenger door - Vibration in the speaker when the bass is high)
Total Cost - Nil
Summary:
Decided to try Kairali Ford's service station at Vennala. Didnt like the attitude and their service at their Palarivattom service station (regarding the blown tyre and Engine Malfunction incident). Reached the service station at 10.30am. The SA, one Mr Stalin was in charge of my car. Asked my general opinion of the Ecosport and whether I was satisfied with the product. Asked me if I had any complaints with the car to which I replied on the small rattle coming from the speakers. Noted everything and he said he would drop me. I rejected his offer as I had to visit a shop nearby. Expected time of delivery was around 2pm. When I reached back, the car was in the final stages. He then invited me to the service bay and asked me to check the car for any rattles and the general work after the wash. He then asked me whether I was satisfied so that he could do the QC. After sometime the car was ready. Again, he asked me to check the car fully. After giving a thumbs up, he gave me the bill and was ready to leave.
I should say, I had a very good experience at the service station. Even though it's the same dealer, the attitude at both the places are so different. Kairali Ford, Vennala will be my service station from now on.
Odo after reaching home:
Service Bill:
