Dude, I have been hearing positive reviews online from the date it was launched which tempted me to book it. Anyway when I had a look at my machine, I just loved it - Love at First Sight!
Service from Concorde - Kochi is not upto the mark
. Initially I inquired with dealership on Zest and they hardly done any follow up. Eventually I went to dealership for a testdrive and took a 30+ km testdrive. The moment I reached home I handed over my cheque leaf and booked it.
Concorde always 'Promise' a follow up call and they always fail to keep 'Promises'. Just that I called them more than a dozen times asking my 'Date of Delivery', initially they said 3weeks and then 4weeks. Finally ended up raising a complaint with TATA customer care as per suggestions given by other Zest'ians over blogs. After I raised the complaint, I got a call from my SA within 2hrs and the very next day Sales Manager confirmed me the delivery date. Hats off to the prompt and precise follow ups done by TATA authorities.
Now I'm happy that they are ready to deliver 'Precious' on time.
Thanks TATA!
Note: 'Precious' - the name we have given for our Zest; just that it kept me waiting for over 35days to get this precious product..