Tata Tigor Ownership Review

[Akash1886]

akash 1886, your review was one of reasons for purchasing this car,great vfm car loving it currently,
i wanted to buy gear lock accessory of autocop but wanted to know which type can be installed in tigor xzo petrol :u type or pin type?
also as you have installed this please upload a pic of gear lock also its cost,brand etc,
its urgent as i m contemplating to install it

Glad to know my review was helpful to you buddy and happy to meet another Tigor owner from land of Vibhuti Narayan Mishra & Manmohan Tiwari The gear lock in my car is provided as complementary accessory from dealer. The brand is Auto Cop. I am attaching some pics for reference.

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Regards

Akash

 

[suryars]

My Experience with TML Noida Dealer & Level of Customer Satisfaction being offered by TML.​

I went on Sunday to the Noida dealer for getting the number plates changed and get the side molding fixed in my car and inquire for the scheduled 2nd free service. That day due to delivery rush, their senior executive suggested me that they'll arrange a visit from their showroom and get the work done at my home itself as per my convenience. I requested them to send their person today i.e Tuesday between 11 am to 12pm. The accessory price quoted to me by the accessories section was Rs. 1900/- but I readily negotiated the price to Rs. 1000/-.

So, today in the morning, I reminded the gentleman to send their person at my home and as expected at 12:15pm their person came in and replaced the number plates and then fixed the molding on the doors. The job was done to my absolute satisfaction.

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Now, based on my previous experience with the TML Dealer & the experience today, why should I complain or crib about TML? Give me one genuine reason to crib that TML hasn't provided desired support or hasn't been up to my expectation. If as a customer I am treated well and my car is taken care of by the dealer well and as a brand TML so far hasn't given me a single issue in past 5 months and 5700 Kms then why should I even think of projecting or supporting a wrong image for them unnecessarily? If I am expected to confirm to the half-baked views of a few for TML then I am sorry, I will not do it and neither will I entertain that.

With this sort of service being provided to me as a customer, I can safely say that TML are working in the right direction and in a positive way they are earning respect & customers. Good Products coupled with good customer service is the mantra for long term success.

Regards

Akash

Looks like TML has improved a lot these days

 

[Akash1886]

Looks like TML has improved a lot these days

I feel these are positive signs and good to see TML taking care of customers in best possible way. So far my experience with the Noida dealer has been good yet I still rate them as 8/10 because a few rough edges are there like proper cleaning of the car, attentiveness of the service adviser.

Regards

Akash

 

[rahul146]

akash thanks for the photos,i can not find gear lock for tigor in kanpur so i have to purchase from a dealer in noida , it would be helpful if u would post more photos of gear lock from both sides of driver and passenger seats so as to which side its plate is installed,and a top view so as to help me to show my dealer on how to install it(way to install),also if u want u can post a video like u have posted on first page of gear lock for easy understanding.
thanks in advance for ur cooperation,

 

[Akash1886]

i can not find gear lock for tigor in kanpur so i have to purchase from a dealer in noida , it would be helpful if u would post more photos of gear lock from both sides of driver and passenger seats so as to which side its plate is installed,and a top view so as to help me to show my dealer on how to install it(way to install),also if u want u can post a video like u have posted on first page of gear lock for easy understanding.

Buddy, I think coming all the way to Noida from Kanpur for a mere gear lock isn't wise. You may buy a Auto Cop gear lock from a good car accessory shop in Kanpur and get it fixed there itself. Suggest you to get in touch with fellow members @Nanofreak (Vinod Sir) or Mayankdixit (Mayank) as they are from Kanpur too & fellow owners of Tata Cars so they'll too be of help to you.

For your comfort and better understanding, I am posting here the pics of the gear locks in both my cars along with the operating video for Tigor's gear lock. In my CITY Ivtec, the gear lock is the rod type one which was an OEM provided one. I would suggest you to opt for the rod type one since Tigor does have a provision for that as well. It serves the purpose well and looks aesthetically more pleasing. I had to accept the U-Clip gear lock since the TML dealer in Noida did not have the rod type gear lock at the time of delivery of my car.

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https://www.youtube.com/watch?v=yUL7j5z1DYA

Regards

Akash

 

[Atal Singh]

Hi TAI experts,
Feeling honoured to be the proud member of this forum.
Discovered this website accidentally on google today and fallen in love with it. Surfing it from last 7 odd hours continously and going thread by thread.
The way you guys are giving expert opinion is really appreciable and specially for guys like me who is still not decided what car to go with after struggling from last two months.
Hats off to Akash1886 for writing such a detailed review and covering each and every aspect.
The valued opinion from other members are also admirable seeing how everybody is caring for each others by giving suggestions and other details. Seems lost of bonding among all.
About me-
Amatuer driver just learnt driving a month ago.
Want to buy a car between 6 to 7 lakhs budget for office use (70% city + 30% highway).
Initially considered Hyundai Xcent, Ford Aspire, Dezire, Ameo and Tigor (all petrol)
Finally settling on Tigor after going through lots of reviews specially after reading review here. It really seems VFM.
At the same time explored some good cars at Pre owned car dealers also and getting a very attractive offer.
Specs- Tigor Amt (XZA), Odo displays- 2125 Km driven, FE- as per MID 13.4 kmpl, Car invoicing date- 15 December 2017, Colour- Copper Dazzle, On RC registration date is 5th January 2018 (just a month ago), I have inspected the car and looks in very good condition (It has been bought from Concorde motors Bangalore).
Only one free servicing is done, rest two free servicing is still due. Car is under warranty and Insurance also will last in next 10 months.
Asking Price- 6.65 lakhs and after negotiation ready to sell at 6 Lakhs.
Please suggest, if I should go for it.
What are the things, I should take care while buying this car.
One thing worrying me, is AMT option be right considering TATA does not have much reference for AMT version in Market. As mileage shows only 13.4, will it improve in future after 3 to 4 KM.
It will really be a stress buster for me if get a response from you guys.
Thanks.
Regards
Atal Singh

 

[Akash1886]

Hi TAI experts,
Feeling honoured to be the proud member of this forum.

Hats off to Akash1886 for writing such a detailed review and covering each and every aspect.

Finally settling on Tigor after going through lots of reviews specially after reading review here. It really seems VFM.
At the same time explored some good cars at Pre owned car dealers also and getting a very attractive offer.
Specs- Tigor Amt (XZA), Odo displays- 2125 Km
It will really be a stress buster for me if get a response from you guys.

Hi Atal, Glad you liked our forum and happy to know you found my review helpful and worth. Actually I had gone to sleep but phone pinged and as I woke up, so here I am replying you

Tigor for City driving is a very capable performer and I can surely say this after using it for 5+ months and 6K kms. So far by god's grace I had no issues in my car and the service by TML dealer here is upto my satisfaction. AMT Tigor will surely be very good considering the bumper-to-bumper traffic. For the price point, I would say, Tigor is absolutely VFM buy. As far as FE is concerned, the same will improve post 2500-3000 kms. My car's FE is around 15 km/L in CITY mode. So far, I have had a very pleasant experience with TML and their car and I am proud to say, this is my 1st TATA car.

Regards

Akash

 

[Akash1886]

Friends,

2nd Free Service Update

The car has run a shade over 6K Kms as on date but the service protocol required me to get the car serviced before 14th Feb-2018 (6 months from purchase) so went to get it done today at the dealer here. Since it was Shivratri & a Weekday, so the rush of vehicles was much less. Hence, they took lesser time to carry out the prescribed checks.

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What I liked

* The Service Adviser this time was more involved and alert w.r.t my car.

* This time along with the driver's seat, the steering wheel too was covered with a plastic cover.

* The technician adjusted the spray nozzle of wipers for better spread. He did it proactively even though I had not told them.

* The washing mechanism is very good. A machine wash is anytime better than hose-pipe wash. Less water wastage and better cleaning. Even under-body was very well cleaned by that machine as it has separate spray nozzles for under-body cleaning.

* All Wires, lights, fluids properly checked.

* 15K Kms is limit for the engine oil change in Tigor unlike my CITY which has 10K Kms interval.

* Every technician on the floor had proper uniform which gives a professional feel.

* Vacuuming was nicely done and as per my requirement.

What needs Improvement

* Using same cloth on multiple cars to wipe them dry and to apply the foam on the car's body. This is one thing that I did not like. Reason is, dirt and mud from one car gets transferred to another one which defeats purpose of washing & drying. Each car should be wiped with a fresh clean cloth.

* The front passenger seat should also be covered with the plastic cover because many times the technicians keep their tools et al inside which can create unwanted stains and also to avoid the dust from the cleaning of AC filter.

All in all, I am satisfied with the way I as a customer have been dealt with. The service experience was better than previous one. So, I can this time rate them 9/10. No full marks yet because of the above two reasons. I have full faith in the TML Brand & their product but small ASC habits if taken care off then it can be a very good experience.

Apart from the above experience, Zero Niggles till now. 100% Peaceful ownership so far. Enjoying the ownership and the next free service is in August-2018 (1 year or 15K Kms post purchase).

Regards

Akash

 

[Akash1886]

Friends,

The dealer executive came for another home visit yesterday evening. He called my dad (as car belongs to him) for the customer feedback. I am really happy with the way TML has been taking the customer feedback so seriously. My dad had received a call a from TML's customer care department too but as he was busy in meeting so wasn't able to give a proper feedback hence the dealership got the rating of 7 out of 10 from TML's end. The dealer executive came home and was concerned why such rating was given. I too couldn't understand as to why dad gave a 7. Upon asking my dad, he told that as the lady was asking too many questions and he did not have as much of time to answer so he gave 8 or 9. I on the other hand have the experience of the TML dealership and the product which is till now very positive and helpful so told the SA and mentioned in my remark too. The SA was in the end happy that I was satisfied and there are no issues w.r.t service or sales. However, I did mention that the washing practices at the dealer's end need to be improved asap. The SA too shall be forwarding the same to the Service Manager @ Dealership. Here's the feedback form I filled:

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Honestly, I have no complaints about the car or the brand so far. My car has been well taken care of by the dealer. All my concerns are properly taken care of too. The car is close to 7.5K Kms and Zero Niggles so far. FE is around 15 to 15.5 Km/L. Tata Motor's efforts in regards to customer satisfaction are in the right direction and I wish they continue this wonderful practice in future and further succeed in winning the customer's respect and trust.

Regards

Akash

 

[sasi1982]

Akash, it was great review and hope you are enjoying a great drive with tigor, last week I took test drive of xz o and felt the ac noise levels are little high, can you please give your feedback on ac noise levels

 

[Akash1886]

Akash, it was great review and hope you are enjoying a great drive with tigor, last week I took test drive of xz o and felt the ac noise levels are little high, can you please give your feedback on ac noise levels

Glad buddy you liked the review. Hope it was helpful. You are right the AC noise is higher on fan speed beyond 4. Infact I had mentioned this in my review as well. When I was making a video for the Car's ICE unit, the AC noise kind of ruined it too You may see and listen that video.

From my review I am re-posting the same observation here too;

13) The AC Fan sound increases when at speed 5 and 6.

Regards

Akash

 

[anshuman8]

Akash,
Nice thread , went through it in detail.

Actually back to TAI after a while , err 3 years.

Planning to buy an automatic car now due to hectic Bangalore traffic. Does anyone own a Tigor AMT in TAI or any reviews on same , specially on the FE part ?

Cheers,
Anshuman

 

[Akash1886]

Akash,
Nice thread , went through it in detail.

Actually back to TAI after a while , err 3 years.

Planning to buy an automatic car now due to hectic Bangalore traffic. Does anyone own a Tigor AMT in TAI or any reviews on same , specially on the FE part ?

Hi Anshuman, glad to know you found the review helpful. I own the Manual Tigor in Petrol buddy and the FE now is around 12.5 to 13 km/L in AC. Also, I am not a part of whatsapp / FB group of Tigor bro but our member and fellow Tigor owner @stormed can help in this regard. His name is Akash too

Regards

Akash

 

[VISHNUCARCRAZY]

Glad to know my review was helpful to you buddy and happy to meet another Tigor owner from land of Vibhuti Narayan Mishra & Manmohan Tiwari The gear lock in my car is provided as complementary accessory from dealer. The brand is Auto Cop. I am attaching some pics for reference.

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Regards

Akash

Do you smoke Akashji

 

[Akash1886]

Do you smoke Akashji

Well..that's Off-Topic I use the packet to keep the change!

Regards

Akash