Here my personal experience with TATA Dealers in hyderabad last month when i was enquired about TATA TIGOR but sales person trying to push me towards TIAGO by saying like TIGOR is worst car i ll suggest you go for TIAGO instead in tigor we facing so many problems they just looking forward on their targets but indirectly they damaging their own products reputation thats really very bad
It is sad and I have always maintained the view that
only due to sluggish and unenthusiastic approach of TATA dealers at large, the good products of TATA are suffering. This is not just on the sales part but even on the after-sales and services part as well at large.
They are just pushing the customers for the xz version because they have it in stock. When i went to book xzo they tried to persuade me hardly to take xz, saying its just reverse camera & nothing rlse extra in xzo.
That's how all the efforts of TML goes down the drain.
Apna he sikka khota hai yaar!(our own thing is messed up)
Tata sales guys are sarkari type. I had to explain them the difference between the two. The sales guys even didn't knew that dicky can be opened by long pressing the mid button of remote.
What can I say, I am too suffering because of it. Extremely slow and lazy guys. Not only the dealers but even their other departments. In the dealership which I am dealing with, the only good and helpful person is the GM of that place. Rest all are like as if they have come to have lunch in a
baarat! I have heard some of the SA(s) talking to prospective clients in a very lazy tone and not really making an effort to pitch enthusiastically. 8 out 10 SA(s) at the TATA dealership here are the same.
By the way xzo have touch screen, fully automatic climate control, reverse camera & 8 speakers (xz has 6) over xz.
I think all the pre-launch product training by TATA to the dealer and executives have been purposely shoved by executives up in their ***es. Dealers are face of the brand, if they are not showing urgency to sell a product, who else will? The vibes at the dealers of TATA isn't really assuring and all because of their executive's attitude. My own XZ(o) has been re-booked on demand basis.
In my last trip of 150 kms there was ice frozen in the pipe issue during the middle of the trip. Had to shut down ac for 15 mins. Got it checked & they found no issues. Maybe it was due to initial run in.
That's not a big thing. Recently on way back from Barielly, my Honda City too had the same thing but I switched off the AC for 5-10 mins and just used the Fan. All was fine within minutes.
Regards
Akash
![[frustration]](https://www.theautomotiveindia.com/forums/images/smilies/Frustration.gif "Frustration [frustration]")
i ll suggest you go for TIAGO instead in tigor we facing so many problems they just looking forward on their targets but indirectly they damaging their own products reputation thats really very bad
