When we bring in the 'product cycle', dont forget that the XUV was launched way before the Storme. So it is expected that the XUV will hit the decline stage sooner than the Storme.
Tata at one point for time was at No. 2 position. From there, they have slowly and steadily slipped to No. 6. From a consumer's point of view, I would not like to see the biggest automotive giant of India slipping down like this, simply because I have huge expectations from it. Some day, I want both Tata and Mahindra to be in the top two positions. M&M is slowly improving, but TATA has till now not shown any such signs.
+10. But as of now, it is TATA who is in dire need of a rescue.
You are right, some day M&M will slip down from the 3rd position but then they have always been a UV manufacturer till now (barring the Verito). I personally would want them to stick to the UV segment (which is their forte), even if that means slipping down a position or two. On the other hand, TATA has a wide range of product portfolio - right from the Nano to the Indica to Manza to Sumo to Safari and finally Aria.
Yet, the "trust" factor which you are talking about lies more in M&M's products. I recently did a survey for my MBA project and the biggest problem with TATA's products is that people dont 'trust' them. Mind you, like all other surveys, mine is based on a small sample size too, but then that is a representative sample of the entire Indian market. So it is entirely unto you to believe the survey or not.
When we talk about M&M's product, it is only the XUV which has shown niggles. The Scorpio, Bolero and Xylo were considered very reliable. Please ignore the few one off cases. But when it comes to Tata, the issues started with their first generation Indica, was carried forward to the Safari and the infamous DICOR engine, then the Manza and the Aria too. The most reliable TATA ever made has been the Sumo. Some owners may jump in to say that their cars have done so & so kms and had never had an issue. Good, but I am talking on a larger scale.
. Bolero might be reliable but I won't call Scorpio reliable .
it is as reliable and unreliable like the safari and there are countless report scattered around the web world to prove it .
And how long is tata motors into passenger cars ?
My survey asks a question in the end - which among Tata and M&M will you consider for your next purchase? 80% said M&M. That's a huge difference.
Please note, all the above are my personal observations only.
Please note, all the above are my personal observations only.
And about survey again , I don't know the sample used for survey , who answered the questions and how many people gave feed back so I won't comment on it .
True. But when we are comparing two companies, it is always a relative comparison.
I have found out that its not really true.
Infact, forget the surveys. Even in my day to day encounters, I have met more people who trust M&M more than Tata when it comes to their cars. Of course, you may have different experiences.
Infact, forget the surveys. Even in my day to day encounters, I have met more people who trust M&M more than Tata when it comes to their cars. Of course, you may have different experiences.
I have met people who trust both ,
who do not trust both ,
who think they both don't deserve to be car makers ,
who like mahindra ,
who like tata .
Who think both deserve not be in the market .
I am not deciding TATA's fate here. Touch wood, it would be one of India's best manufacturer some day. But as of today, I cant just see that happening. That is the reason I said I am awaiting for a drastic change.
As I said, I have personally observed that people trust M&M more than TATA when it comes to their automotive division. Others may have different observations.
Inspite of the niggles in the XUV, people still want to buy the XUV because M&M has done a consistent improvement in the product since the day of its launch. Most of the issues were with the products of the initial batches. Secondly, I have heard and read umpteen cases where people had issues in their XUV and M&M has been more than supportive to help them out, sometimes doing the extra bit to satisfy the customer. Members here in this forum say that it is the duty of the company to do that and they are not doing anything special. Agreed, but then that is where people's perception of a brand changes. As of today, inspite of the niggles, most of the XUV owners are happy with their vehicles. That is because of the customer service of M&M.
Again there are complaints as fresh as July 2013 and not all xuv's are from initial batches .people are having problems in their cars which are 6 months old too .
And coustomer care and dealer attitude and a,s,s is a hit or miss same like tata motors .
Hence I strictly maintain tata and mahindra are equal in all sense .
When tata was number 2 in India it dint make them better then mahindra and now since mahindra is number 3 it dosent make them better then tata .
Tata and mahindra are both talented , useless , hard working , complacent , have good and bad dealers and a.s.s . It is not a big huge difference between them .
one kicks you in stomach the other hits you on head and in end it pains either way when hit .
One hugs you the other kisses you , both expressions of love and care which either way when expreinced feels nice .
If one goes and does a survey with below qouted some of the owners of xuv what will be the result of the survey ? We are free to speculate .
http://www.grahakseva.com/topic/mahindra-xuv-500
Animesh Das on 21 July 2013
Animesh Das -
Technical fault of mahindra xuv 500
Dear Sir, I have purchased a XUV 500 from Guwahati,dealer name Industrial farm n Equipment( Assam )numbering AS01/BA6699,cheassis no: MA1YL2HJUC6H80438 / engine no :HJC4J14604 but after less than a 7 month with the vehicle run only 2400 km till date , I got an issue with the vehicle, suddenly in the middle of the road the gear stops working and it happens many times, I have shown to your service team. But I got a very casual approach from your service team. They have checked the vehicle many times, but the problem arises after that also. I have a doubt are they fully trained? Ultimately I put the vehicle in service centre and for last 5 days they unable to at least check the vehicle . So, can I expect a world class response from a world class company?
Animesh Das -
Technical fault of mahindra xuv 500
Dear Sir, I have purchased a XUV 500 from Guwahati,dealer name Industrial farm n Equipment( Assam )numbering AS01/BA6699,cheassis no: MA1YL2HJUC6H80438 / engine no :HJC4J14604 but after less than a 7 month with the vehicle run only 2400 km till date , I got an issue with the vehicle, suddenly in the middle of the road the gear stops working and it happens many times, I have shown to your service team. But I got a very casual approach from your service team. They have checked the vehicle many times, but the problem arises after that also. I have a doubt are they fully trained? Ultimately I put the vehicle in service centre and for last 5 days they unable to at least check the vehicle . So, can I expect a world class response from a world class company?
Ashok Sharma on 02 May 2013
Ashok Sharma -
Mahindra XUV500 left side pulling
sir, maine 7 march 2013 ko Ralas motor Raipur se mahindra xuv 500 w8 purchase ki thi, my v. no. is -C.G 04 FJ-9182 hai. first day se meri gadi left side main pulling kar rahi thi or iska stering b bhuat hard hai. mera vechial 6500 k.m ke something chal gaya hai maine gadi ko ralas motor main kai bar thik karne ke liye diya but un se problem short out hi nahin ho raha hai na hi koi satisfiy jabab mil pa raha hai plz meri gadi ka problem short out kijiye. thanks
Ashok Sharma -
Mahindra XUV500 left side pulling
sir, maine 7 march 2013 ko Ralas motor Raipur se mahindra xuv 500 w8 purchase ki thi, my v. no. is -C.G 04 FJ-9182 hai. first day se meri gadi left side main pulling kar rahi thi or iska stering b bhuat hard hai. mera vechial 6500 k.m ke something chal gaya hai maine gadi ko ralas motor main kai bar thik karne ke liye diya but un se problem short out hi nahin ho raha hai na hi koi satisfiy jabab mil pa raha hai plz meri gadi ka problem short out kijiye. thanks
Amanpreet on 01 July 2013
Amanpreet -
Mahindra XUV 500 brake problem, engine sensor and other major problems
Myself Mrs. Amanpreet I am totally disappointed from mahindra and mahindra company. i neither do any mistake in future to buy any vehicle of mahindra. last time mahindra's retailers toying my vehicle from my residence after 3 days they give me car back but my problem wasn't soughted. I requested to my friends and relatives to never try to buy any vehicle of mahindra in future. i suffer from my problem from a long time. When i buy mahindra xuv5oo i think its have wonderful showrooms,good service centres,good customer care but now results are in front og my eye..... i suffers from brake problems, engine problems and some other major problems....
Amanpreet -
Mahindra XUV 500 brake problem, engine sensor and other major problems
Myself Mrs. Amanpreet I am totally disappointed from mahindra and mahindra company. i neither do any mistake in future to buy any vehicle of mahindra. last time mahindra's retailers toying my vehicle from my residence after 3 days they give me car back but my problem wasn't soughted. I requested to my friends and relatives to never try to buy any vehicle of mahindra in future. i suffer from my problem from a long time. When i buy mahindra xuv5oo i think its have wonderful showrooms,good service centres,good customer care but now results are in front og my eye..... i suffers from brake problems, engine problems and some other major problems....
Vikas Mittal on 13 July 2013
Vikas Mittal -
Mahindra XUV fender repainted
I had purchased One XUV W8 From Ferozepur Punjab.on 2013 Both the Fender are repainted.Since neither the company nor the dealer is listening,Kindly help.
Vikas Mittal -
Mahindra XUV fender repainted
I had purchased One XUV W8 From Ferozepur Punjab.on 2013 Both the Fender are repainted.Since neither the company nor the dealer is listening,Kindly help.
Krishnaiah Yarramneni on 08 March 2013
Krishnaiah Yarramneni -
Problem with mahindra XUV 500
HI I purchased mahindra XUV 500 on March 17th 2012 at V VC Motors in Hyderabad(kottaguda crossroads), my vehicle number is AP07BA1314. when i was in drive my vehicle's front mirror got breaked itself without any cause or movement irrespective of any problem from my side, so i complained about the problem at V VC motors(dealer's office), they told that it will take about a week to rectify this problem,but they didn't give any assurance to resolve the problem more even they didn't say why this problem occured. But i couldn't wait to solve this issue until the management to respond why because if the issue will not be solved as early as possible any problem may occurs during the travel because the severity of the breakage increases day by day with the pressure of the air.please respond immediatly to solve my problem otherwise the company's gudwill may destroyed.
Krishnaiah Yarramneni -
Problem with mahindra XUV 500
HI I purchased mahindra XUV 500 on March 17th 2012 at V VC Motors in Hyderabad(kottaguda crossroads), my vehicle number is AP07BA1314. when i was in drive my vehicle's front mirror got breaked itself without any cause or movement irrespective of any problem from my side, so i complained about the problem at V VC motors(dealer's office), they told that it will take about a week to rectify this problem,but they didn't give any assurance to resolve the problem more even they didn't say why this problem occured. But i couldn't wait to solve this issue until the management to respond why because if the issue will not be solved as early as possible any problem may occurs during the travel because the severity of the breakage increases day by day with the pressure of the air.please respond immediatly to solve my problem otherwise the company's gudwill may destroyed.
Sanjay Popatbhai Savani on 01 April 2013
Sanjay Popatbhai Savani
Mahindra XUV noise in excell
I have purchased mahindra's xuv500 (W8)on Dt.16.01.2013 from samrat cars at vapi. From strating I have faced many problems in this car like music system is not working proper,many type of noise in car. I have complaint four times for music system then they have repaired the system and then finally replaced music system. Onother complaint is noise in car.I had complaint six times to the dealer SAMRAT CARS,VAPI but they are not solved my problems.And onother new problems creat in car from workshop like skretches on deshboard,crake on alloy wheel.
Sanjay Popatbhai Savani
Mahindra XUV noise in excell
I have purchased mahindra's xuv500 (W8)on Dt.16.01.2013 from samrat cars at vapi. From strating I have faced many problems in this car like music system is not working proper,many type of noise in car. I have complaint four times for music system then they have repaired the system and then finally replaced music system. Onother complaint is noise in car.I had complaint six times to the dealer SAMRAT CARS,VAPI but they are not solved my problems.And onother new problems creat in car from workshop like skretches on deshboard,crake on alloy wheel.
Akik Khokhar on 08 December 2012
Akik Khokhar -
Mahindra xuv 500 w6 model complaint
I booked amahindra xuv 500 vehicle w6 model dolphin grey colour from 7th of september 2012 in auto center bilaspur chhattisgarh they take 0000 booking amount cash. When the time of booking dealer assured me I must dealeverd the vehicle within 60 days but yet they not delivered vehicle thousant time I called to customer care but no result even I called thousand time to mr.Nitesh paliwal gm sales chhattisgarh he also helpless .From few days both dealer and mr.Paliwal not pick my phone I want my money back with 9% interest itni badi mahindra company ki production capability hi nahi hai phir bhi graahako ka paisaa lekar apni company chalaa rahe hai very shamefull I want relief either delivered vehicle in a one week or return my deposit with 9 % interest.Please in my case you must talk to mr.Aanand mahindra or mr. Goenakaa
Akik Khokhar -
Mahindra xuv 500 w6 model complaint
I booked amahindra xuv 500 vehicle w6 model dolphin grey colour from 7th of september 2012 in auto center bilaspur chhattisgarh they take 0000 booking amount cash. When the time of booking dealer assured me I must dealeverd the vehicle within 60 days but yet they not delivered vehicle thousant time I called to customer care but no result even I called thousand time to mr.Nitesh paliwal gm sales chhattisgarh he also helpless .From few days both dealer and mr.Paliwal not pick my phone I want my money back with 9% interest itni badi mahindra company ki production capability hi nahi hai phir bhi graahako ka paisaa lekar apni company chalaa rahe hai very shamefull I want relief either delivered vehicle in a one week or return my deposit with 9 % interest.Please in my case you must talk to mr.Aanand mahindra or mr. Goenakaa
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