Tata Manza QJD 80,000 Kms Ownership Review (Finally, Clutch Issue Resolved)
- Thread Starter Tornado
- Start date
Re: Reliable Diesel Manza: Unpredictable But Improving TASS (30K Kms Report)
Hitime Tata seriously revamps it's service setup and quality control.
Hitime Tata seriously revamps it's service setup and quality control.
Thread Starter
#183
Re: Reliable Diesel Manza: Unpredictable But Improving TASS (30K Kms Report)
@anshuman8, HR , just check if there is a audible noise in side the central console while rotating the AC temp. knob while music is off and fan speed is low in your Manzas.
@HR , better they hand over the ASS part to other companies like MSIL, CHEVY etc.
@anshuman8, HR , just check if there is a audible noise in side the central console while rotating the AC temp. knob while music is off and fan speed is low in your Manzas.
@HR , better they hand over the ASS part to other companies like MSIL, CHEVY etc.
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Re: Reliable Diesel Manza: Unpredictable But Improving TASS (30K Kms Report)
@Tornado.. Based on my experience with TASS for over 5 years what I have learnt is that we have to be very demanding at times to get what we have to.. I had escalated unresolved simple issues to service head @ Concorde and also once to the regional manager (3 years ago).. I would refuse to take the car back until they resolve it.. This also helped me establish a good rapport with the service head and other guys and now all the things gets done with out any issues.. they have of course improved tremendously over last couple of years..
@Tornado.. Based on my experience with TASS for over 5 years what I have learnt is that we have to be very demanding at times to get what we have to.. I had escalated unresolved simple issues to service head @ Concorde and also once to the regional manager (3 years ago).. I would refuse to take the car back until they resolve it.. This also helped me establish a good rapport with the service head and other guys and now all the things gets done with out any issues.. they have of course improved tremendously over last couple of years..
Re: Reliable Diesel Manza: Unpredictable But Improving TASS (30K Kms Report)
I will surely check it, but my car AC knobs are of basic type (not ones in Aura ABS/Elan models). Also I have noticed dashboard rattle behind meter console and behind AC vents, classic TATA quality, TASS has rectified once but no avail![[frustration]](https://www.theautomotiveindia.com/forums/images/smilies/Frustration.gif "Frustration [frustration]")
I will surely check it, but my car AC knobs are of basic type (not ones in Aura ABS/Elan models). Also I have noticed dashboard rattle behind meter console and behind AC vents, classic TATA quality, TASS has rectified once but no avail
Thread Starter
#186
Re: Reliable Diesel Manza: Unpredictable But Improving TASS (30K Kms Report)
This is what TASS men expect me to do ,most of the time and my busy schedule just disallows me to leave the car for more than two days.
I checked it in TASS , non ABS aura and aqua knobs are similar.
Today, got a call from Tata call center . The girl asked for apology and expressed regret for the inconvenience and TASS experience.
I said, spare some ' sorry and regret words ' for politicos if they decide to confess their deeds. And why doesn't she get tired of saying sorry ? I am tired of hearing this word from TATAS .I also asked wheather TATAS have applied for patent for the word ' sorry'?
This is what TASS men expect me to do ,most of the time and my busy schedule just disallows me to leave the car for more than two days.
I checked it in TASS , non ABS aura and aqua knobs are similar.
Today, got a call from Tata call center . The girl asked for apology and expressed regret for the inconvenience and TASS experience.
I said, spare some ' sorry and regret words ' for politicos if they decide to confess their deeds. And why doesn't she get tired of saying sorry ? I am tired of hearing this word from TATAS .I also asked wheather TATAS have applied for patent for the word ' sorry'?
Re: Reliable Diesel Manza: Unpredictable But Improving TASS (30K Kms Report)
The experience should have been really bad.
Do you visit Mumbai by any chance with your car ?
Get your car checked here, I have heard very good stories about this TASS (it is TATA owned and not dealer owned) -
TCRS- Tata Car and Repair Service. The only Tata run Service Centre in India.
Off Dr. E. Moses Road, Worli Naka, Worli
Mumbai, MH 400018, India
Ph -022 - 67400400
For appointments
022 67400409 / 410
9920203410.
Contact - Mr. S. Mayuresh
Please let me know if this is of any help.
Cheers,
Anshuman
The experience should have been really bad.
Do you visit Mumbai by any chance with your car ?
Get your car checked here, I have heard very good stories about this TASS (it is TATA owned and not dealer owned) -
TCRS- Tata Car and Repair Service. The only Tata run Service Centre in India.
Off Dr. E. Moses Road, Worli Naka, Worli
Mumbai, MH 400018, India
Ph -022 - 67400400
For appointments
022 67400409 / 410
9920203410.
Contact - Mr. S. Mayuresh
Please let me know if this is of any help.
Cheers,
Anshuman
Thread Starter
#188
TASS experience in absence of its GM.
@anshuman8 , finally I decided to change the TASS .In Pune too there is a Tata owned ASS called Concorde Motors, Baner which was suggested to me by fellow TAI n sanjaysg in the past .But since it was not convineantly located and was far away from my home( approx.50km) , I avoided it.
But now , I had no option but to try it, because I wasn't willing to hand over the car to my routine NAW TASS for sensitive clutch issue.
I called up Concorde Pune at 12:30 pm today , but reached there at approx.2:30 , it was lunch time for them but one Mr. Gaikwad came to me even before I enter the reception .
He checked the clutch and said that it needs to be replaced .I asked the reason , he said, it is due to bumper to bumper traffic in cities like Pune makes you to ride on clutch .I agreed with him as my city running has increased a lot since last 3 months.
About the rattles , he said , it will take time and car delivery would be on next day probably. but he will try his level best to deliver the car today itself taking in to consideration the distance and inconvenience I would otherwise face .Then he handed over the car to concerned SA (Amit)
And I left for my work .
To my surprise , I received a call from the SA that the car is ready for delivery and all work is over at 6 pm.
I reached there at 7:30 pm , Mr. Gaikwad and Amit were present there even though Closing time was 6 pm.
We took TD , confirmed that all was done well including the clutch and rattle issue.
Total bill was Rs 7200 , and washing and vaccuming , and rattle/plastic fitment was free.
Overall 100 times better experience as compared to NAW TASS. It was fully professional and corporate.
Mr. Gaikwad told me that the GM is on leave and himself is spare parts manager and is at the helm of affairs till the GM returns.
On feedback form gave them 10/10 .![[clap]](https://www.theautomotiveindia.com/forums/images/smilies/Clap.gif "Clap [clap]")
![[thumbswink]](https://www.theautomotiveindia.com/forums/images/smilies/Thumbs%20&%20Wink.gif "Thumbs & Wink [thumbswink]")
I was surprised to here this.
@anshuman8 , finally I decided to change the TASS .In Pune too there is a Tata owned ASS called Concorde Motors, Baner which was suggested to me by fellow TAI n sanjaysg in the past .But since it was not convineantly located and was far away from my home( approx.50km) , I avoided it.
But now , I had no option but to try it, because I wasn't willing to hand over the car to my routine NAW TASS for sensitive clutch issue.
I called up Concorde Pune at 12:30 pm today , but reached there at approx.2:30 , it was lunch time for them but one Mr. Gaikwad came to me even before I enter the reception .
He checked the clutch and said that it needs to be replaced .I asked the reason , he said, it is due to bumper to bumper traffic in cities like Pune makes you to ride on clutch .I agreed with him as my city running has increased a lot since last 3 months.
About the rattles , he said , it will take time and car delivery would be on next day probably. but he will try his level best to deliver the car today itself taking in to consideration the distance and inconvenience I would otherwise face .Then he handed over the car to concerned SA (Amit)
And I left for my work .
To my surprise , I received a call from the SA that the car is ready for delivery and all work is over at 6 pm.
I reached there at 7:30 pm , Mr. Gaikwad and Amit were present there even though Closing time was 6 pm.
We took TD , confirmed that all was done well including the clutch and rattle issue.
Total bill was Rs 7200 , and washing and vaccuming , and rattle/plastic fitment was free.
Overall 100 times better experience as compared to NAW TASS. It was fully professional and corporate.
Mr. Gaikwad told me that the GM is on leave and himself is spare parts manager and is at the helm of affairs till the GM returns.
On feedback form gave them 10/10 .
I was surprised to here this.
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Re: Reliable Diesel Manza: Unpredictable But Improving TASS (30K Kms Report)
Oh, I never knew that you did not visit Concorde so far being in Pune. That is why I suggested you TRCS , Mumbai.
I give![[cheers]](https://www.theautomotiveindia.com/forums/images/smilies/Cheers.gif "Cheers [cheers]")
to Concorde. My car is sold and serviced by them only . They have 3 showrooms and 4 workshops in Bangalore.
Oh, I never knew that you did not visit Concorde so far being in Pune. That is why I suggested you TRCS , Mumbai.
I give
to Concorde. My car is sold and serviced by them only . They have 3 showrooms and 4 workshops in Bangalore.
Thread Starter
#190
Re: Reliable Diesel Manza: Unpredictable But Improving TASS (30K Kms Report)
Since I had bought my manza from NAW and it falls on my way to work , I was glued to them.Pune concorde showroom is started in Oct 12 , long after my car purchase.
But hence forward I have decided to say Concorde Tata -Zindabad.
Since I had bought my manza from NAW and it falls on my way to work , I was glued to them.Pune concorde showroom is started in Oct 12 , long after my car purchase.
But hence forward I have decided to say Concorde Tata -Zindabad.
Thread Starter
#191
Re: Reliable Diesel Manza: Unpredictable But Improving TASS (30K Kms Report)
Recently checked FE tankful to tank full method .50% city and 50% state highway (road widening WIP) with AC on all the time.
FE was 15.66 kmpl.This time car was used more as fun to drive rather than for FE.
Now ,39700 km. on odo .Soon car will go for 40kkm service. I will recalculate the FE after ity.
Recently checked FE tankful to tank full method .50% city and 50% state highway (road widening WIP) with AC on all the time.
FE was 15.66 kmpl.This time car was used more as fun to drive rather than for FE.
Now ,39700 km. on odo .Soon car will go for 40kkm service. I will recalculate the FE after ity.
Thread Starter
#192
Re: Reliable Diesel Manza: Unpredictable But Improving TASS (30K Kms Report)
Completed 40kkm today.
problems to be addressed during servicing.
1} One of the clip of front bumper got broken as the bumper got scratched with a tree in my parking.
2) music files from Galaxy Ace can't be played through USB .
3)Under dash morning rattle reappears and disappears.
4}Spare bulb
Completed 40kkm today.
problems to be addressed during servicing.
1} One of the clip of front bumper got broken as the bumper got scratched with a tree in my parking.
2) music files from Galaxy Ace can't be played through USB .
3)Under dash morning rattle reappears and disappears.
4}Spare bulb
Re: Reliable Diesel Manza: Unpredictable But Improving TASS (30K Kms Report)
Tornado@
Regarding the 2nd problem,
Did you changed the mode in phone to usb after connecting the phone to HU?
can you able to see the folders in phone in Hu?
'Morning' rattle? it comes only in morning ?![[surprise]](https://www.theautomotiveindia.com/forums/images/smilies/Surprise.gif "Surprise [surprise]")
Tornado@
Regarding the 2nd problem,
Did you changed the mode in phone to usb after connecting the phone to HU?
can you able to see the folders in phone in Hu?
'Morning' rattle? it comes only in morning ?
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Thread Starter
#194
Re: Reliable Diesel Manza: Unpredictable But Improving TASS (30K Kms Report)
Problem is only with Galaxy Ace , with Ace Plus,mmx etc., it is working fine .
The other day when I had asked the SA to check the problem at the time of routine servicing.In the evening, he said,he has checked ,it won't work with ACE Galaxy. I asked him ,on whose phone he checked it ?
He went to ask and confirm with his technician and still not came back![[evil]](https://www.theautomotiveindia.com/forums/images/smilies/Evil.gif "Evil [evil]")
Yes ,during first half hr , on the mildly undulated road ,the rattle is heard which disappears gradually, It is not possible to reproduce it at the present new TASS as it is located 1.5 hr away from my home.
Problem is only with Galaxy Ace , with Ace Plus,mmx etc., it is working fine .
The other day when I had asked the SA to check the problem at the time of routine servicing.In the evening, he said,he has checked ,it won't work with ACE Galaxy. I asked him ,on whose phone he checked it ?
He went to ask and confirm with his technician and still not came back
Yes ,during first half hr , on the mildly undulated road ,the rattle is heard which disappears gradually, It is not possible to reproduce it at the present new TASS as it is located 1.5 hr away from my home.
Re: Reliable Diesel Manza: Unpredictable But Improving TASS (30K Kms Report)
40000 km in 1.5 years.
Great going Tornado.
40000 km in 1.5 years.
Great going Tornado.