Tata Hexa Finally Launched. Priced @ ₹11.99 Lakh (Details: Pg.68)

[Tornado]

I got my XMA delivered yesterday
I will try to post a review soon

It would be first and epic ownership review on TAI of hexa, eager to read it.

 

[jagrover]

Good to read really nice service experiences from TML for the Hexa in the other forum. TML is definitely doing the right things. Please ramp up the production, same time have the QC in check and definitely you will be accepted by the non Tata fans as well

 

[GautamJ]

Jagdish Peswani shares his delivery experience from Thane:

Sir,

I took delivery of my Tata Hexa XTA 4x2 yesterday from Deogiri Auto, then proceeded with my family to the Sai Baba temple in Vartak Nagar, Thane, to get the car blessed.

It was around 7 PM when we reached the temple, and in my haste to open the front bonnet for the priest, I pulled at the accelerator pedal with all my might, mistaking it for the bonnet opening lever! It was dark, and I had an absolute brain-fade moment (foolish of me). When the bonnet did not open and I heard no "click" of the bonnet release lock, I yanked at the accelerator pedal yet again, using all of my strength. Only when the bonnet lid didn't open for the second time, did I realise that I was doing something wrong.

But it was too late for my realisation, and the damage was done. The accelerator pedal was yanked outward and had got stuck in it's position, and didn't go down even after pressing hard. I got the rituals done and started the car, thinking that might ease the pedal. The engine started, then absolutely roared into the highest revving one could possibly hear! Fearful, I shut down the car and waited for some minutes, before trying again. Same thing happened - the engine started and roared into it's highest revs!

I sat down completely depressed, thinking I have done some extensive damage to the accelerator pedal's connections. I called up Deogiri Auto and explained the problem to them (the time was around 7:30 PM). The Deogiri helpdesk assured me that they will get some help dispatched to my location as soon as possible.

I sent my family home in an auto, and waited back by my car with my brother-in-law. Standing there in the dark by my new steed, I was close to tears, because this was the single biggest investment for me in my life, apart from our house.

A Tata technician from their Road-side Assistance office showed up first, but without any tools on him! He checked the car and said that because my car is new, it cannot be towed back to any nearby dealerships. The only option I had was of a flatbed truck, which won't be available before morning tomorrow. Saying that, he left, leaving me more apprehensive than before.

I called up my contact at Deogiri Auto again, told them what the technician had said, and requested for some emergency help (it was almost 8:40 PM by then). My Deogiri Auto contact assured me that he will do something, and to sit tight.

A few minutes later, I received a call from someone from Fortune Cars, Thane, who said that he was the workshop manager there and had left for my location, and re-confirmed the same from me. He reached my location in about 15 minutes and reset the accelerator back into it's normal position (how he did it I could not see), after which the car started up normally and the accelerator pedal revved & behaved normally again. The manager told me that the Hexa's accelerator is electronic, so it could not be fixed in the same way that a wired accelerator is fixed. To be safe, the guy even drove my car for a small round on the same road (for about a block) to verify that there was no problem with the car.

Still, I insisted that he accompanied us on our drive home, and promised him to send home by auto/taxi and paying for any/all expenses. He drove the car back home for us into my garage space, observing keenly throughout the journey for any possible quirks/whims which the car might throw out. (it was close to 9:30 PM) Thankfully, the Hexa behaved normally and smoothly all the way home.

Today morning, I drove all the way to Fortune to to get my Hexa checked. The Fortune tech team did a thorough inspection of the car in my presence, and okayed it. Relieved, I headed home.

I learnt later that the Road-side Assistance technicians are from TVS, with whom Tata has a tie-up. The TVS technicians usually do a first-level inspection and then make a phone call, recommending the car for towing, then leave the scene. Thankfully, I called up my dealership contacts at Deogiri as well, due to which I could get the emergency help from Fortune at such a late hour.

I request you to share this, because often Tata dealers are accused of being unresponsive and non-supportive. This is one instance when both Deogiri Auto and Fortune Cars need to be applauded for going out of their way to help out someone like me who was in real trouble at an unlikely hour and everything looked to be lost.

This speaks alot, how they care a customer. It won't be the best but they are trying to be good and recover from bad image.

 

[NM9488]

Jagdish Peswani shares his delivery experience from Thane:



This speaks alot, how they care a customer. It won't be the best but they are trying to be good and recover from bad image.

This is what TML need to do for every customer. Happy to see the way TML guys helped that person.

Adding few photos of Hexa with Sunroof option from TeamBhp uploaded by user RavenAvi.






This is that Rs 90K sunroof for Hexa? If yes, then not a good job by TML. This sunroof is damn smaller than sixe of Hexa & looks cheap after market fitting. Actually it is a after market sunroof but as it is provided by TML so I was expecting good looking one. Hope people won't be investing in this sunroof after seeing these pics.

 

[Easternjack]

Meanwhile 3 ladies are on a Coimbatore to London trip in a Hexa.

http://www.thenewsminute.com/articl...batore-london-24-countries-just-70-days-59205

 

[gearhead2]

........This is that Rs 90K sunroof for Hexa? If yes, then not a good job by TML. This sunroof is damn smaller than sixe of Hexa & looks cheap after market fitting. Actually it is a after market sunroof but as it is provided by TML so I was expecting good looking one. Hope people won't be investing in this sunroof after seeing these pics.

Aftermarket sun-roofs are not a good idea, since they involve issues of structural strength (roll-over cases & other accidents). If it is an original mfr's factory option, then one may assume that they have done their sums right & provided additional structural reinforcement. Since it is not the case here, but TML is providing it, one can keep one's fingers crossed & hope that TML has exercised due diligence!

 

[Mahesh N]

Just installed at dealership, HID kit for low beam & fog lamps 5000 kelvin. Seems much much better than stock bulbs.
No cutting of wires, fitment at dealer's accessory section with bill and warranty. So no vehicle warranty issue.
Cost :10k+10k

I requested the fitter to replace stock high beam lamps (osram night breaker) with Philips xtreme vision plus which I purchased form a shop at Opera House.

He refused because the bulb was not easily accessible.

Finally SA called an expert from service center. He also found it very difficult.
He had to remove air filter for driver side bulb & the whole plate above radiator for passenger side bulb. He also had to loosen the lamp assembly & somehow managed to replace the bulb.

This is a terrible design flaw.
Hope the bulbs last long.

I didn't see much difference between stock Osram bulbs & Philips.
Thinking of LED bulbs for high beams.
Can anybody suggest LED bulbs?

I also put some crome ornaments. Will post the photos in a day or two.

Regards

After the fitment of HID lamps, I have observed that whenever I switch on fog lamps, the instrument console switches of momentarily & both the needles swipe thru entire range. Also, the average fuel consumption figure resets to zero. But trip meter reading remains the same.

The technician was called but he could not resolve it, even after placing a cutout ( external relay) for fog lamps directly from the battery.

As per him, he has installed HID fog lamps in 36 Hexas so far & no where this problem was found.

The HID kit is from an Indian company, installed thru dealership. Both the executive at dealer & supplier has assured me to resolve the issue in few days/ 1st service.

Is anybody else has also faced the similar issue?

Regards

 

[Autospy]

Read many review about TATA prompt reply for hexa problem , it is very good start for TATA.

I think here is the key to dispatch less no of car initially so that they can pay individual attention to customer and better quality in production it self.

 

[InsaneTurbo]

As per him, he has installed HID fog lamps in 36 Hexas so far & no where this problem was found.

The HID kit is from an Indian company, installed thru dealership. Both the executive at dealer & supplier has assured me to resolve the issue in few days/ 1st service.

Is anybody else has also faced the similar issue?

Regards

ask him if he had done it on AT variant before?

 

[Aravind Subhagan]

Re: Tata Motors To Introduce Aria-Based Hexa MUV

Even i enquired the same to the salesman at SRT TATA ,CBE. Said it wud cost 7500 -9000 rs for one piece. Nearly 22k shud be spend for each tire too. The option to swap the 16" to19" isnt available at the dealership and selling the 16" steel rims and the tires is going to be a difficult task.
Also the price difference in the stock tyres of Xm and Xt is around 15k/tire .

 

[GautamJ]

Re: Tata Motors To Introduce Aria-Based Hexa MUV

Even i enquired the same to the salesman at SRT TATA ,CBE. Said it wud cost 7500 -9000 rs for one piece. Nearly 22k shud be spend for each tire too. The option to swap the 16" to19" isnt available at the dealership and selling the 16" steel rims and the tires is going to be a difficult task.
Also the price difference in the stock tyres of Xm and Xt is around 15k/tire .

To swap cost per wheel will be :-
1. 19" OEM alloy - 14,000 INR
2. 235/55 R19 - 12,500 INR

So total cost per wheel will be = 26,500 INR

Thanks to TAIger ksdr ji for this information.

 

[Surfer]

As per him, he has installed HID fog lamps in 36 Hexas so far & no where this problem was found.

Where to get this fog lamp?

 

[nmm mithra]

This is that Rs 90K sunroof for Hexa? If yes, then not a good job by TML. This sunroof is damn smaller than sixe of Hexa & looks cheap after market fitting. Actually it is a after market sunroof but as it is provided by TML so I was expecting good looking one. Hope people won't be investing in this sunroof after seeing these pics.

A factory fitted panoramic Sunroof would have been nice in TATA Hexa rather than the after market Small Sunroof.

 

[GautamJ]

A factory fitted panoramic Sunroof would have been nice in TATA Hexa rather than the after market Small Sunroof.

Not to forget it is reduces roof structural strength.

 

[Akash1886]

Friends,

Sharing the waiting period of Hexa in Noida as of today.

​

Regards

Akash