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#76
Update: Yesterday, I happened to be around KR Puram, so thought to pay a visit. (Sorry Sudeep, it wasn't a planned one.) Our regular guy in that desk is now changed, new face to see. He dug up my file and to my surprise, "NOC from the Bank is missing". I said, "Fine, but after over 1 & half years you found that out?". He didn't utter anything, but took the file to the Superintendent. He too said the same and I again repeated my question. Then, the fight starts... Heated up to an argument when he said, "We can't check all the documents when you submit". I got agitated with that statement, then who else would? What is the responsibility that you have? First of all, they don't have a checklist. Secondly, you can't even check those simple 4 docs while submitting? Worst case, not at least later? It's been 3 months that I have submitted docs for new number and you are waiting for me to come back here again to check on the status? Why not a letter at least? As usual, he has no answer to any of my questions and said in an angry tone "Mr. don't argue, if you want, get it, else, cancel and go." That made me to SCREAMMMM and the crowd gathered. Few other colleagues tried to settle the dispute and overpower me, and I overpowered all of them. In the mean while, the other guys started writing a letter in Kanada that such a doc is missing and I need to get it. I out rightly denied any possibility of producing such a document and demanded to speak to ARTO/RTO and I was taken there.
The ARTO appeared to be so leisure and heard the case out. He was asking that guy about the delay for over 1 & half years (just an eyewash for me). Then he tried convincing me to get that doc, else we can't proceed, just in a different mode. I said, "I doubt of any such possibility as the bank is in Pune... Moveover, it's SBI!". (Imagine my situation of getting trapped between 2 government companies that too in 2 different state/cities!)
I said, will try, but clearly detail me the requirement. They said, Form No 27 to be attested by the Bank that "the Bank has No Objection in assigning a new number to this vehicle and will continue to be hypothecated". I asked for options, if not Form 27, will a letter do or an email and they for either.
I finally told the ARTO that, the work here gets done or at least moved to next stage only when I visit here. This process has taken more than 1.5 years will lots of efforts and still not done, would have simply be done in couple of months if I had come thru an agent! He couldn't deny it as it was the fact.
Later yesterday, I browsed for the Bank's email address and got one in their website. Wrote a detailed email with Form 27 last evening. This morning, I called up the person who processed my loan, as he is the only contact I have with the bank. He seemed to have been transferred to a different branch and gave me another contact point. Called him as well and he asked me to send an email to an ID, which I already had done yesterday . Yet, forwarded the same email to the same ID once again.
Now, listen carefully to what I am saying and it's unbelievably a fact. I got a response from that ID this afternoon with a completed, signed & attested Form 27. I just couldn't believe my eyes!!!
Now, got to go back to RTO with this print and email copy, when I get time. Keep you all updated.
The ARTO appeared to be so leisure and heard the case out. He was asking that guy about the delay for over 1 & half years (just an eyewash for me). Then he tried convincing me to get that doc, else we can't proceed, just in a different mode. I said, "I doubt of any such possibility as the bank is in Pune... Moveover, it's SBI!". (Imagine my situation of getting trapped between 2 government companies that too in 2 different state/cities!)
I said, will try, but clearly detail me the requirement. They said, Form No 27 to be attested by the Bank that "the Bank has No Objection in assigning a new number to this vehicle and will continue to be hypothecated". I asked for options, if not Form 27, will a letter do or an email and they for either.
I finally told the ARTO that, the work here gets done or at least moved to next stage only when I visit here. This process has taken more than 1.5 years will lots of efforts and still not done, would have simply be done in couple of months if I had come thru an agent! He couldn't deny it as it was the fact.
Later yesterday, I browsed for the Bank's email address and got one in their website. Wrote a detailed email with Form 27 last evening. This morning, I called up the person who processed my loan, as he is the only contact I have with the bank. He seemed to have been transferred to a different branch and gave me another contact point. Called him as well and he asked me to send an email to an ID, which I already had done yesterday . Yet, forwarded the same email to the same ID once again.
Now, listen carefully to what I am saying and it's unbelievably a fact. I got a response from that ID this afternoon with a completed, signed & attested Form 27. I just couldn't believe my eyes!!!
Now, got to go back to RTO with this print and email copy, when I get time. Keep you all updated.