Hi friends,
As always I have been a silent reader of Tai and in particular ertiga all ertiga news(since I own it). So know I have something to share. I have moved to chennai since feb'14. Yesterday wanted to give my ertiga for 30k kms service.
I went to MSM guindy @11 and u won't believe the service advisor gave me 13000 estimate and gave me receipt and asked me take the vehicle next day (over the phone it was confirmed the same day) fine not an issue I agreed. I than went to customer lounge and went thru the estimate 6500 for ooil change misc. 800 for ac duct cleaning. 4500 for egr cleaning. 900 for brake cleaning and 600 for rattling issues.
I had went back to service advisor and asked why he quoted 4500 for oil he told its 3300 for oil and rremaining are for topup and then I argued with him why I need to use synthetic oil then he TD me its maruti recommended then I told him there is a circular from manufacturer he told that's for swift and dzire alone.
Then to convince me he took me to another stupid SA who told me oil will be burnt insid engine and thats when I got angry and blasted him for giving such an info. My SA started convincing me. I somehow agreed to gave my vehicle and left somehow on the way back I was not convinced. I went back called the SA and told to return my vehicle. Took it and was then thinking where to go next then remembered ABT straight went there to get the quote I Checked with SA about the mineral oil stuff. He told me maruti is fine with mineral and there is no warranty issues and I asked him to reconfirm on oil stuff and then he gave pro.pt quote of 4800 (all that MSM quoted - EGR cleaning) asked him why that was not mentioned he told that's not needed now..EGR cleaning is required when black smoke is emitted or above 50k at 30k only checking is required. I simply gave my vehicle and at 5 got a call that the vehicle is ready. The SA also mentioned brake pads are fine whereas in MSM the SA was telling that brake pads might be needed to be changed.
My advice to all maruthi diesel vehicle owners please do not accept synthetic oil and Maruti wants people to use only mobile1 as if there engines are 99% efficient. Please dont go by SA words.After all this one thing is clear maruti making big money ey using this sentiment of all car owners(claiming synthetic is the only one for all there engines(fiat engines)).
Also decide to oil every 7k since its mineral now up to 50k kms and then on every 10k kms.
Regards
Gokul
As always I have been a silent reader of Tai and in particular ertiga all ertiga news(since I own it). So know I have something to share. I have moved to chennai since feb'14. Yesterday wanted to give my ertiga for 30k kms service.
I went to MSM guindy @11 and u won't believe the service advisor gave me 13000 estimate and gave me receipt and asked me take the vehicle next day (over the phone it was confirmed the same day) fine not an issue I agreed. I than went to customer lounge and went thru the estimate 6500 for ooil change misc. 800 for ac duct cleaning. 4500 for egr cleaning. 900 for brake cleaning and 600 for rattling issues.
I had went back to service advisor and asked why he quoted 4500 for oil he told its 3300 for oil and rremaining are for topup and then I argued with him why I need to use synthetic oil then he TD me its maruti recommended then I told him there is a circular from manufacturer he told that's for swift and dzire alone.
Then to convince me he took me to another stupid SA who told me oil will be burnt insid engine and thats when I got angry and blasted him for giving such an info. My SA started convincing me. I somehow agreed to gave my vehicle and left somehow on the way back I was not convinced. I went back called the SA and told to return my vehicle. Took it and was then thinking where to go next then remembered ABT straight went there to get the quote I Checked with SA about the mineral oil stuff. He told me maruti is fine with mineral and there is no warranty issues and I asked him to reconfirm on oil stuff and then he gave pro.pt quote of 4800 (all that MSM quoted - EGR cleaning) asked him why that was not mentioned he told that's not needed now..EGR cleaning is required when black smoke is emitted or above 50k at 30k only checking is required. I simply gave my vehicle and at 5 got a call that the vehicle is ready. The SA also mentioned brake pads are fine whereas in MSM the SA was telling that brake pads might be needed to be changed.
My advice to all maruthi diesel vehicle owners please do not accept synthetic oil and Maruti wants people to use only mobile1 as if there engines are 99% efficient. Please dont go by SA words.After all this one thing is clear maruti making big money ey using this sentiment of all car owners(claiming synthetic is the only one for all there engines(fiat engines)).
Also decide to oil every 7k since its mineral now up to 50k kms and then on every 10k kms.
Regards
Gokul