I don't know whether you know this, mahindra are working upon software upgrade of XUV so soon after its launch, they even don't care abt their initial customers.
LOLZ, so you are comparing a mere software upgrade
of the infotainment system (which by the way is to improve the touch response & not a defect) of the XUV with serious issues like clutch & brake failure of the Aria?
They dont care about initial customers? If they dint care, they would not have done free software upgrades for all the XUVs sold till now. if they dint care, they would not be taking feedbacks & implementing them. One member bought the XUV & had a tyre puncture. The Relationship manager from Mahindra called to ask him why this happened & that they will talk to JK tyres regarding this. another member had a door lock issue in Goa where the RM arranged the Goa A.S.S. guys within 15 minutes for his help. if they dint care, they would not bother doing this.
on the other hand, this guy has two arias & one of them is lying in the TATA A.S.S. for 20 days without any help... or relief from the company... and you are saying Mahindra does not care!
Hell i have read news that XUV suffers from bad rear monocoque mounting which causes excessive rattles, i hope mahindra improve all defects ASAP, after all people paying 12 l should not be treated as guinea pigs.
What is a bigger problem? rattling or break downs?
We can clearly see who is being used as guinea pigs!
They should take a leaf out of tata's book on how to make high quality cars,eg , Aria, one year and no niggles what so ever, until you are using it as office cab.
It was no an office 'cab' buddy. it was a office vehicle meant to carry CEOs & other people. Who in this world would buy a 19 lakh TATA to operate as a cab?
Yea yea, so many failures & still the Aria can be somehow classified as a "high quality" car!
why? because dashboard fit & finish, plastic quality of dash, no rattling... all these are more important that brakes, clutch, gearbox, etc.
Most importantly private customers of Aria are dead happy with its performance after a year, and that's really what matters.
As i said, I can give you links of the actual scenario, but I am not allowed to. Its barred in this forum. Then the world will understand how many customers are really happy!