Our less than two-year old Grand i10 Asta (O) petrol has had its share of niggles and issues but two of them always gave us headache.
The first one being bad clutch which made tak-tak noise on releasing clutch (along with all sorts of thuds, springs and mechanical noises) which felt very uncomfortable in city traffic conditions as the car was very jerky and inconsistent in responding to driver's inputs. Occasionally, it would fight with the driver and get very hard, so hard that your left knee would start complaining after a short trip.
The other issue was with the AC tripping and making some weird hissing noise. On two different occasions, the AC had stopped working on its own and could only work post restarting the car!
So, after repeated visits to HASS, I decided to write to Hyundai again and this time, I was very stern and demanded Hyundai to own the issues and have them fixed. After a few days time, Hyundai regional office in Delhi responded and requested us to bring the car to Deep Hyundai again for allowing them to have another look at the car and get it fixed. Deep Hyundai, Peeragarhi, New Delhi has been servicing our car but failed to fix the reported issues (basically, they gave us some real hard times with regards to these two issues - long story and rant - for some other time).
Today, we took the car to Deep Hyundai service center, Mangolpuri, New Delhi (another workshop managed by Deep Hyundai) and one of their service GMs was already waiting for us to check the issues. He promptly got into the action and immediately acknowledged clutch hardness and juddering. He asked one of their senior technicians to check the clutch and told him to do the needful. Next was the AC tripping and making that hissing noise. He called for his trusted AC technician who checked it and confirmed that the issue is standard in all Grand i10s and Xcents (yes, that's right as they offered us to check it on the other Grand i10 which we did and found the same noise in two different cars). According to them, the AC is being designed in this manner but had no idea about the reason. Anyway, we could have done nothing since the issue (or feature as Hyundai likes to call it
). So, it came down to why AC stopped working on couple of occasions to which they suspected AC thermostat to be the culprit. So we left the car there and they were kind enough to give me a loaner car (a Hyundai i10). By evening time, they informed us the car had been fixed and they had to replace certain clutch parts and AC thermostat. Now, the car is back and the changes are very much prominent. The clutch is super smooth with no tak-tak noise, no juddering and no other weird noises. Feels as good as new! We so wish Hyundai had taken care of it earlier. The AC's hissing noise is still present, which I guess is normal but we are hoping that the tripping issue wouldn't come back. They have done their part, apparently.
I have noticed that a few members have also reported similar tak-tak clutch noise and I hope this update might help them to have those issues fixed. I have attached the work copy for readers' reference.
The first one being bad clutch which made tak-tak noise on releasing clutch (along with all sorts of thuds, springs and mechanical noises) which felt very uncomfortable in city traffic conditions as the car was very jerky and inconsistent in responding to driver's inputs. Occasionally, it would fight with the driver and get very hard, so hard that your left knee would start complaining after a short trip.
The other issue was with the AC tripping and making some weird hissing noise. On two different occasions, the AC had stopped working on its own and could only work post restarting the car!
So, after repeated visits to HASS, I decided to write to Hyundai again and this time, I was very stern and demanded Hyundai to own the issues and have them fixed. After a few days time, Hyundai regional office in Delhi responded and requested us to bring the car to Deep Hyundai again for allowing them to have another look at the car and get it fixed. Deep Hyundai, Peeragarhi, New Delhi has been servicing our car but failed to fix the reported issues (basically, they gave us some real hard times with regards to these two issues - long story and rant - for some other time).
Today, we took the car to Deep Hyundai service center, Mangolpuri, New Delhi (another workshop managed by Deep Hyundai) and one of their service GMs was already waiting for us to check the issues. He promptly got into the action and immediately acknowledged clutch hardness and juddering. He asked one of their senior technicians to check the clutch and told him to do the needful. Next was the AC tripping and making that hissing noise. He called for his trusted AC technician who checked it and confirmed that the issue is standard in all Grand i10s and Xcents (yes, that's right as they offered us to check it on the other Grand i10 which we did and found the same noise in two different cars). According to them, the AC is being designed in this manner but had no idea about the reason. Anyway, we could have done nothing since the issue (or feature as Hyundai likes to call it
I have noticed that a few members have also reported similar tak-tak clutch noise and I hope this update might help them to have those issues fixed. I have attached the work copy for readers' reference.
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