Agree,but these are the incidents from which a car or a company can be rated.
A car/company become useless with similar repeated incidents.
The Tcdi engine from ford has found consuming more oil than any engine on many of the posts in the forum,which we must be seriously aware of.
From these incidents and bad experience of our fellow members we can definitely rate an engine or a company USELESS.
Just to put things in perspective before we start bashing the Ford TDCI engine in general. All diesel engines consume oil and how much depends more on the driver and the way/kms the engine is driven. Just to give a comparison; the following excepts are from the Toyota Innova handbook:
========================
Engine oil consumption - Page 135 Innova owner's manual
It is normal that an engine should consume some engine oil during
normal engine operations.
The amount of engine oil consumed depends on the viscocity of the oil,
the quality of the oil and the conditions the vehicle is driven under.
More oil is consumed by high speed driving and frequent acceleration
and decelartion.
A new engine consumes more oil, since its pistons, piston rings and
cylinder walls have not become conditioned.
Oil consumption: Max. 1.0 L per 1000 kms.
When judging the amount of oil consumption, note that the oil may
become diluted and make it difficult to judge the true level accurately.
As an example, if a vehicle is used for repeated short trips, and
consumes a normal amount of oil, the dipstick may not show any drop in
the oil level at all, even after 1000 kms or more. This is because the
oil is gradually becoming diluted with fuel or moisture, making it
appear that the oil level has not changed.
The diluting ingredients evaporate out when the vehicle is then driven
at high speeds, as on an expressway, making it appear that the oil is
excessively consumed after driving at high speeds.
=========================
I am sure similar would be the case with other engines too.
With respect to FASS; yes I agree that the general opinion in the Ikon era was that Ford service was terrible. However now this has improved a lot.
However again much depends on the particular ASS or even the SA who is servicing the car.
I am not saying that in this particular case Ford is doing enough, however lemons do occur for all manufacturers and its safe to say that no company has 100% satisfied customers.
Lets try to solve this author's problem by providing advice rather than discussing if Figo is a good car or not. The author in question has not updated the thread after 24 Nov 2012 (nearly 6 months), hence either the problem has been solved or he has sold the car. Unless and until he comes back; I am afraid the objectivity of this thread is being missed.