Hey guys, my tigor is ready for 3rd free service I have purchased 100% fully synthetic oil from amazon.in and asked the service center to use intead of their oil they out right rejected it.
Though customer care has confirmed dealership would gladly use it I called up toll free number before ordering it now the dealership is rejecting it now here is the email from dealership.
Dear Sir / Madam
Good Evening!
This is in with reference to your concern escalated to our call center on 11 th july 2018, related to your vehicle Regn no : removed, Complaint Reference no : 1-78745630929 and customer Mobile no : removed
which was forwarded us for necessary action.
Sub:- Engine vibration & Brought engine oil
Customer bought out side engine oils it’s not Tata service genuine engine oil in that reason service persons refuges. Out side oil is effect engine conditions.
We request you to kindly co-operate with us towards an early and satisfactory closure of your complaint. Please do contact us at any time
Regards,
SELECT MOTORS,Warangal,
CUSTOMER RELATION MANAGER|TATA MOTORS LTD
PVBU-Warangl.
M +8008104424