Tata Manza QJD 80,000 Kms Ownership Review (Finally, Clutch Issue Resolved)

[Tornado]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

Few pics of upgraded ICE.





@greenlife, welcome on board.
Which model, colour, how many kms?

 

[anshuman8]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

Hey
welcome to the manza club...
i just joined this forum and seeing all you enthusiast gives me the feeling that i am going to love my stay.

Hi Greenlife, welcome to TAI.

Do you own a Manza?

Cheers,
Anshuman

 

[Tornado]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

Few days after the audio upgrade, I was travelling on my daily route. Suddenly a large screeching sound started coming from right front speaker. It was so loud that I got my heart pounding. The sound didn't disappeared despite switching off the music system. It disappeared only after switching off the engine. The sound was also associated with mild burning smell. Same episode repeated twice thereafter. Next day I took the car to ICE shop (motor arts NIBM kondhwa), the guy checked things found some loose connection near the amplifier, fixed it and insulated it with a tape.Then ICE worked fine.

As the days passed, I started expecting more and more from the ICE. Most of my favourite songs were sounding twice better than earlier however few songs use to sound mediocre and bass use to sound like" darrrrrrr". I visited the ICE shop again, the guy said that I need to upgrade my HU as the OE blaupukt HU offers less than 2 ohm impedance and the harman infinity speakers & the jbl bass tube is compatible with 4 ohm impedance. I couldn't understand the impedance theory but practically got convinced that the OE HU specifications are inadequate to exploit the capabilities of speakers & bass tube.

I told him to suggest me the cheapest option. He said, ideally I should go for touchscreen with budget of 20000 INR.As I already have a roof mounted dvd player and a rear view camera, I was reluctant to go for touchscreen HU. I told him to suggest a quality but cheap on pocket.

Hence I opted for Pioneer MP3 CD Receiver USB DEH-5490SD - Buy Online @ Snapdeal.com Total cost incurred 9000 INR including the installation & the frame required to fit the single din HU in the double din slot of my car . He bought back the conversation kits as the pioneer 5490 SD has 3 preouts hence no need for the conversion kits. These conversation kits were installed at the time of speaker and bass tube upgrade as OE blaupunkt HU doesn't have preouts for upgrade purpose.

 

[anshuman8]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

Nice work, please put some some detailed pics of your ICE set up.

 

[Tornado]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

@anshuman, not able to post the pics, as whenever I try to crop them on my Galaxy grand so as to reduce the size of the pic below 1 MB as per TAI limits., the size increases rather than decreasing

Anyways, bad news now. My clutch is hard again. Given it to Phoenix automobile Katraj (TASP - TASS) Pune. SA said it would require clutch plates, master and slave cylinder replacement at least.

I told him that my driving style is clutch friendly and now a days city running is very less. Also I have driven other diesel cars for lakhs of kms in the past, never had such problem with them.
He asked me, "why it is happening now" ? . I didn't had any answer for this.
He told me that on the day after tomorrow (Thursday holiday), he will check flywheel and then let me know further expenses.
I asked him car was handed over at 10 Am then why he is not able to diagnose the magnitude and amount of the problem? He said, car needs to be taken on ramp and that was not engaged with other car. Then in that case, I said, he should have called the car day after tomorrow. To this he answered, "do you want me to start the work? “

I tried to lodge a complaint on TATA website, after filling all the details and writing essay on clutch issue, I found that the page doesn't have a 'submit' button. Finally I submitted it from my laptop. Received sms & email from them now, let's see, finger crossed.

 

[manojodungat]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

whenever I try to crop them on my Galaxy grand so as to reduce the size of the pic below 1 MB as per TAI limits., the size increases rather than decreasing

Try the other way around, might work.

Anyways, bad news now. My clutch is hard again. Given it to Phoenix automobile Katraj (TASP - TASS) Pune. SA said it would require clutch plates, master and slave cylinder replacement at least.

On a serious note, I am surprised to know that the clutch related issue isn’t getting resolved in your car. How many times one needs to get the clutch assembly replaced within 50k km?

He asked me, "why it is happening now" ? .....
.... To this he answered, "do you want me to start the work? “

You certainly do possess some patience ? I do remember reading some similar replies earlier too.
Don't you source the contact number of the Area customer Manager [Tata] and brief him the ordeal ?

 

[Tornado]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

On the online complaint, I have asked them, are they interested in retaining old customer?


Last time the clutch was replaced free of charge, hence I forgiven them at that time.

 

[manojodungat]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

On the online complaint, I have asked them, are they interested in retaining old customer?
Last time the clutch was replaced free of charge, hence I forgiven them at that time.

An issue could come up in any machine. Can't blame the vehicle for that. But even after having the clutch components replaced multiple times, the issue cropping up again and again is not acceptable. In addition to the inefficiency, the attitude shown towards the customer is just simply unpardonable.

I assume your car is still under warranty. Even if it is not, you are not going to spend anything for the clutch related issues at all, please. Be tough as you are neither asking any favour, nor is the service station a government office.

I hope some one from Tata to get back to you soon and wish all the issues are sorted out as well. From my own experience, one needs to be tough especially when things of this sort happens.

 

[Tornado]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

@mu, TASS said the clutch never come under warranty . I am expecting a call from Tatas tomorrow.
Trying to be tough, but don't know how far I would be able to stretch the matter, as it is not possible to carry out my routine day to day life is not possible without car for long time.

 

[manojodungat]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

@mu, TASS said the clutch never come under warranty .

That is when cases are normal. In your case clutch failing repeatedly after a certain time period is not normal and unjustifiable.
Either there has been a defective part/s gotten into the assembly or something went wrong at one of the services done at the A.S.S. Either way, the customer shouldn’t be held responsible, be the car in or out of the warranty period or the concerned part comes under warranty or not.

Trying to be tough, but don't know how far I would be able to stretch the matter, as it is not possible to carry out my routine day to day life is not possible without car for long time.

If the response from Tata too is not positive, don’t hesitate to remind them that the entire ownership of the car has been documented on reputed and popular online media like TAI and anymore injustice to the customer will not be tolerated.

 

[Releesh]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

If the response from Tata too is not positive, don’t hesitate to remind them that the entire ownership of the car has been documented on reputed and popular online media like TAI and anymore injustice to the customer will not be tolerated.

Show them this thread after changing the subject to "unrelaible diesel manza'

I think it is the time to change the subject. Most of the Manza owners(except some new owners) in TAI have fed up with the issues by Manza & TATA ASS and i am sure they are thinking about chainging car.

Whenever i see a Manza taxi, i think how they maintaing that car with so much running.

 

[Gurrala74]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

I do not know about others and I don't think Manza is a bad car. We have two manza with us.

One used by my cousin which is a petrol and close to 46000km on ODO, no problems yet

Other one with my close friend a diesel one and ODO is around 76000km, no problems yet.

May be the above is because of good TASS !! where these cars get serviced

 

[anshuman8]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

Show them this thread after changing the subject to "unrelaible diesel manza'

I think it is the time to change the subject. Most of the Manza owners(except some new owners) in TAI have fed up with the issues by Manza & TATA ASS and i am sure they are thinking about chainging car.

Whenever i see a Manza taxi, i think how they maintaing that car with so much running.

I do not know about others and I don't think Manza is a bad car. We have two manza with us.

One used by my cousin which is a petrol and close to 46000km on ODO, no problems yet

Other one with my close friend a diesel one and ODO is around 76000km, no problems yet.

May be the above is because of good TASS !! where these cars get serviced

It all depends on how you maintain and how you drive your car. Not only Tata or Manza if you drive like a hell or use you car in very bad roads condition is supposed to be deteriorate. I own a Manza QJD done 21K , touch wood have not been to TASS apart from Service. Gurrala74 has driven my car so he knows how I maintain it.
Also note I drive 60km daily in Bangalore with worst roads in India.

 

[manojodungat]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

I do not know about others and I don't think Manza is a bad car. We have two manza with us.

One used by my cousin which is a petrol and close to 46000km on ODO, no problems yet

Other one with my close friend a diesel one and ODO is around 76000km, no problems yet.

May be the above is because of good TASS !! where these cars get serviced

It all depends on how you maintain and how you drive your car. Not only Tata or Manza if you drive like a hell or use you car in very bad roads condition is supposed to be deteriorate. I own a Manza QJD done 21K , touch wood have not been to TASS apart from Service. Gurrala74 has driven my car so he knows how I maintain it.

Gentlemen,

• Do you mean to say that the repeated clutch related issues reported in this thread is due to the poor maintenance exercise by @Tornado ? And the attitude shown [posted here] at the A.S.S should not be criticized upon?
  
• Nice to know that the Manzas of yours and your relatives have been problem free so far and you are maintaining your cars well too. How does that give you freedom to reach a conclusion that the problems associated with rest of the cars [Manza] sold in India are due to poor maintenance ?

Supporting a brand is fine. But, don't you think this ownership thread, especially at the time when the owner of the car is facing issues could have been spared?!!

 

[anshuman8]

Re: Reliable Diesel Manza: Unpredictable But Improving TASS (50K Kms Report)

Gentlemen,

• Do you mean to say that the repeated clutch related issues reported in this thread is due to the poor maintenance exercise by @Tornado ? And the attitude shown [posted here] at the A.S.S should not be criticized upon?
  
• Nice to know that the Manzas of yours and your relatives have been problem free so far and you are maintaining your cars well too. How does that make you to come a conclusion that the problems associated with rest of the cars [Manza] sold in India are due to poor maintenance ?

Supporting a brand is fine. But, don't you think this ownership thread, especially at the time when the owner of the car is facing issues could have been spared?!!

True, but what I was trying emphasize that not all pieces of Manza faced niggles and not all TASS are bad. I have also experienced good and bad TASS in my life (We owned Indica 2006-2013, and used another Indigo 2011-12). So I have experienced TASS in many states in India.

What Tornado has faced in his life is true, clutch failure is also possible in Maruti and other cars. (There is a thread on Wagon R clutch failure at 3K kms).

So you cannot generalize on either Tornado's experience or Gurrala74 or my experience.