Reviews & Discussions On E-Commerce Websites

[vaibhav]

I am now a days buying from Paytm.

By far the cheapest

 

[nitin_k]

aliexpress is my new favorite.
AliExpress.com - Online Shopping for Electronics, Fashion, Home & Garden, Toys & Sports, Automobiles from China.

 

[zestian]

I live in rural area so I don't have much choice. Only Amazon delivers in rural area with currier partner IPS ( Indian Postal Service ). Speed post of IPS works fine. We can track speed post with waybill number.

 

[patil]

@zestian: Even Snapdeal delivers some products to rural area using Postal Service. Only thing is you can will not be able to order CoD. Longback ordered emergency lights to my native village.

 

[zestian]

@zestian: Even Snapdeal delivers some products to rural area using Postal Service. Only thing is you can will not be able to order CoD. Longback ordered emergency lights to my native village.

Yes you are right but I feel that items are less than Amazon. Simple example,if you search rebook shoes at Amazon and Snapdeal,you will get what is my point. Anyway Snapdeal is good too in many ways.

 

[Alpha]

Online Shopping : Queries!

Hello friends

I found that a similar thread (a detailed guide actually) exists in our forum on online shopping on international sites. I have a query regarding my Amazon.in order which I had placed yesterday.

It is being processed by Amazon transportation services (Amazon Prime) under priority delivery and has been shipped today.

I had found a similar listing from the same seller for a lower price (yes, quality might be inferior) and ordered it. Before ordering that one, I raised a cancellation request through mobile app for the previous order. The order which I was trying to cancel was not shipped yet but was "Being Processed" and Amazon.in couldn't assure me that my cancellation request will be approved. Still, having confidence on online portals for cancelling a cash-on-delivery item which wasn't even "Ready to ship", I went ahead and order the other lower priced item.

Today I recieved a message that both my orders have been shipped. I tried cancelling again but it is not possilbe now when the item has been shipped.

It says :

Order is on the way. We'll do our best to accommodate your request, but cancellation isn't guaranteed. Unfortunately, you can’t update your delivery options yet. Please come back tomorrow.

However on FAQ page, I saw the below information :

Note: The option to cancel your order will only appear if the order hasn't entered shipping process. If the order has already entered shipping process, you will not find this option. However, for orders shipped through Amazon Transportation Services, you will be able to cancel the order any time before delivery

Amazon.in helpline 180030009009 isn't of help either. I tried contacting 7-8 times but the phone is picked up by random people everytime, and the people are definitely not what you expect from a customer care center.

What shall I do now? Refuse delivery or run after them for cancelling my order?

Regards,
Alpha

 

[Prabhagar]

Re: Online Shopping : Queries!

What shall I do now? Refuse delivery or run after them for cancelling my order?

You can refuse delivery and the order would be auto cancelled. Since this is a Prime order, you can also initiate a return after delivery (unless the product is specifically excluded from returning). I have done both of the above options several times.

 

[Alpha]

Re: Online Shopping : Queries!

You can refuse delivery and the order would be auto cancelled. Since this is a Prime order, you can also initiate a return after delivery (unless the product is specifically excluded from returning). I have done both of the above options several times.

Refused delivery today. I had expected better action from a well known website like Amazon.in. I have had my COD orders cancelled immediately in the past (before they were shipped) from Myntra as well as eBay.in.

Regards,
Alpha