I must say, I had a very pleasant experience with the TATA-FIAT ASC, Fortune cars, Andheri. I called them yesterday to take a service appointment for today. Yesterday evening I got a confirmation call & then a confirmation sms stating my job card number!
Gave my Pintu for its scheduled second free service today. Had an appointement of 9:30 am, reached the A.S.S. at 9:35 am. Car was parked inside, waited for 10 mins & met the service advisor - a very warm, helpful & well mannered gentleman - Mr. Akshay.
Apart from the second service, I had a few rattles in my car, bonnet lock was getting stuck if I pull the release lever too hard & I wanted to get the suspension checked for any unusual noises.
By about 5 pm, I got a call from the SA that my car is ready & the interior is being vacuumed. Simultaneously, I also got a computer generated sms from Fortune saying that my car's service is done & is ready for delivery. The SA once again messaged me that the car is ready.
When I reached the ASC, as expected, the car was standing near the entrance. Everything was in order. Just that there were some dirt marks on the doors. To solve the rattling, they used padding between the door panels & changed the door clips.
As I drove off, I was under the impression that with the new oil, air filter, etc., the engine will feel more responsive. I did not feel any huge difference as such. I must admit that I was driving in traffic at speeds no more than 30 kmph. This sunday, I am driving to Igatpuri & maybe then on the highways, I would notice some difference. I also noticed some slight (very feeble) rattling still present, but again, I admit that I was driving without music.
Details of service as follows:
1) Engine oil - 4 Lit. - Rs. 2065
2) Oil filter - Rs. 354
3) Fuel filter - Rs. 1776
4) Air filter - Rs. 293
5) AC filter - Rs. 47
6) Adhesive weight strip - Rs. 238
7) Door pad clip - Rs. 24
8) Wheel balancing - Rs. 400
Total - Rs. 5941/-