1st Service : 4000 Kms (Odo reading : 48300) on 18th October,2010
Got my Scorp, serviced from India Garage, Whitefiled road (near TATA Xylem).
Experience : Left the vehicle around 9:30 A.M. The SA was quite friendly and explained the things that had to be done in detail. Had just one complaint, about the brakes. Once in a while there was a squeaking noise from the rear, whenever the brakes were applied and mostly at lower speeds. Apart from that, informed the SA to get the Ineriors and the Engine compartment cleaned. The following was the break-up provided.
1. Paid service - Rs. 450
2. Engine oil and Oil filter - Rs.1500
3. Diesel Filter - Rs. 1700
4. Check up electricals - Rs. 190
5. Brake pads and Liners - Rs. 660
6. Interior cleaning - Rs. 600
Estimation - Rs.5100/-
Scheduled for delivery at 5 P.M (IST... pun). So, left work around 5:30 and was at the workshop around 5:45. As expected the car was not ready and was yet to be washed. Whiled away the time, going around the garrage, couple of smokes, customer lounge room and finally the car was ready at 7:15 P.M. The SA, guess unintentional, parked the car, in a dark place and couldnt see a thing on what was done. Took inside the workshop and immediately he noticed the engine compartment was not polished. Took another 5 minutes to have that done. The final bill including labour and consumables like, cotton waste (Rs.9.90 uff), came around 6K.
As a mark of good gesture, one of the senior SA's asked me about the experience. Informed him, apart from the delay, everything else was fine. He provided a 10% discount on labour.
Havent had the time to take pics, will post them tomorrow.
Cheers
Avinash
Hi Avinash the reason for not washing the vehicle is that you can have a test drive regarding the work done.
1. How many Kilometers once, does the Engine Oil, Oil Filter and Diesel Filter needs to be replaced?
Air filter needs replacement every 40,000 kms.
Fuel filter every 20,000 kms.
Oil filter every 20,000 kms.
2. The SA mentioned about 'Top-up', engine oil once in 5000 Kms. Is 'Topping-up' recommended?
Engine oil needs to be replaced every 15000 kms. No top up required.
3. How often is it required to do wheel balancing or alignment?
This needs to be checked after vehicle clocks 40,000 kms / whenever there is a puncture and tyre has been replaced.
Alignment is required every 20,000 kms.
Tyre rotation every 5000 kms.
4. Confirmation about using the 'Cruise control'
a. Apply brake first and then press the 'Cruise control' button.
No need of pressing brake.
You can activate it when the RPM is above 2000 .
And the speed is above 50-60 kmph.
It's recommended to activate on top gear i.e 5th gear.
b. Press clutch or brake to deactivate cruise
Is this right?
Yes pressing clutch or brake the control will be in users hands.
And while cruise control has been activated if you want to overtake a trailer or lorry you can press the accelerator pedal to increase speed.
Till 20 seconds it will be in cruise mode.
Depressing will bring the vehicle to user set speed.
'Set +' will increase the speed to 1.5 speed on ODO.
Cotton waste has never been mentioned in my bill till now.