1st Service : 4000 Kms (Odo reading : 48300) on 18th October,2010
Got my Scorp, serviced from India Garage, Whitefiled road (near TATA Xylem).
Experience : Left the vehicle around 9:30 A.M. The SA was quite friendly and explained the things that had to be done in detail. Had just one complaint, about the brakes. Once in a while there was a squeaking noise from the rear, whenever the brakes were applied and mostly at lower speeds. Apart from that, informed the SA to get the Ineriors and the Engine compartment cleaned. The following was the break-up provided.
1. Paid service - Rs. 450
2. Engine oil and Oil filter - Rs.1500
3. Diesel Filter - Rs. 1700
4. Check up electricals - Rs. 190
5. Brake pads and Liners - Rs. 660
6. Interior cleaning - Rs. 600
Estimation - Rs.5100/-
Scheduled for delivery at 5 P.M (IST... pun). So, left work around 5:30 and was at the workshop around 5:45. As expected the car was not ready and was yet to be washed. Whiled away the time, going around the garrage, couple of smokes, customer lounge room and finally the car was ready at 7:15 P.M. The SA, guess unintentional, parked the car, in a dark place and couldnt see a thing on what was done. Took inside the workshop and immediately he noticed the engine compartment was not polished. Took another 5 minutes to have that done. The final bill including labour and consumables like, cotton waste (Rs.9.90 uff), came around 6K.
As a mark of good gesture, one of the senior SA's asked me about the experience. Informed him, apart from the delay, everything else was fine. He provided a 10% discount on labour.
Wanted to ask the SA the following, but was in a hurry and forgot.
1. How many Kilometers once, does the Engine Oil, Oil Filter and Diesel Filter needs to be replaced?
2. The SA mentioned about 'Top-up', engine oil once in 5000 Kms. Is 'Topping-up' recommended?
3. How often is it required to do wheel balancing or alignment?
4. Confirmation about using the 'Cruise control'
a. Apply brake first and then press the 'Cruise control' button.
b. Press clutch or brake to deactivate cruise
Is this right?
Havent had the time to take pics, will post them tomorrow.
Cheers
Avinash