Hi all
I have buy a tigor. Recently am facing some serious issues. I submitted all my documents at the time of purchasing the car. I got rc books, insurance documents etc from the dealer, all the info is correct like name address, father name etc. After few days, I had delivered my car to the dealer workshop for a minor accidental repairs. When I get the invoice copy of the repairing from the workshop manager I noticed my father's name appeared in the tax invoice is incorrect. And the person also belongs to the other state. I immediately informed the service manager, he told he have nothing to do with as this is system generated, if I need correction then I have to send him RC book xerox copy and he will send it to Tata for the correction. On that time I say no to him. And I told him. how it can possible when I submitted all my documents at the time of purchasing the car. He said for the corporate discount this thing might be happened or for the wrong entry. I feel strange.
I feel more curious when he erase all these info from the bill and provide me the same copy. Then I demanded for the same copy with a sign & seal. When he generated the same the info again printed in the invoice. And I make sure myself he erased that from the bill and until I provide the RC copy it will not be corrected. So I mail Tata with these info. Should I go to the consumers forum until & unless either from Tata or dealer clarify the matter. Dealer wanted RC copy but did not provide it to them. I asked Tata for the clarification and sent a copy to the dealer also.