Hello!
I have purchased a Tata Tigor XZO Petrol, April 2017 manufactured. I booked the car on 31st July and got the delivery on 12th August 2017. Almost 7500 kms clocked till date. There are multiple problems that I have faced and there are many of them which are still unsolved.
Problems which have been solved
1. The gear used to get stuck while changing it into 1st or 5th gear.
Solution: Clutch cable was changed and this problem was solved.
It took my more than 3 visits for the service centre guys to finally change it for me.
2. Glovebox misaligned.
Solution: ASS guys fixed it for me. I don’t know how they did it, but they have some solution for it.
3. Petrol lid wouldn’t open even when I pulled the lever. Petrol pump guys had to use a screwdriver or pen to open the lid. Embarrassing.
Solution: They solved it by lubricating the lid.
4. Burning smell issue. Whenever the car crossed 80kmp/h, there was a weird burning small in the cabin. It would come every time the car crossed 80 km/h. I visited the service centre at least 5-7 times for this, but they couldn’t find a solution till recently.
Solution: The Service center guys have used some kind of a sealant to seal some loose points in the car. I’m not sure what the service advisor meant by this, they didn’t tell me the exact solution. But for now, there is no burning smell.
Problems which are yet to be solved
1. The brakes make noise on slopes and uneven surfaces.
2. There is a weird noise from the left side of the car. The service centre guys lubricated the C mount and B mount, the sound didn’t come for a few minutes but then it was the same again. I kept my car in the service centre for at least 5 days but they couldn’t find a solution.
3. Dashboard rattling noise. There is a lot of dashboard rattling noise. Service center doesn’t have a solution to this.
4. Engine noise and vibration has increased. The engine noise and vibration has increased a lot more. It used to be bearable when the car was new, but now it has reached to that point where it is very annoying.
5. While cranking, there is a weird tak-tak noise from the left side of the car. Similar to the noise mentioned in point number 2, I guess it could be the same noise.
6. The suspension and shock-ups are not working like the used to work before. The suspension has lost its charm. The ride has become very bumpy. Service manager asked me to keep checking the tyre pressure. I always keep it checked. I’m sure that this is not because of the tyre pressure. I have filled all 4 tyres with nitrogen just to prove him wrong. He suggested me to fill tyres with Nitrogen to solve the problem. Highly unprofessional!
7. The washer will stop taking water inside even though it’s empty. The water intake will stop and the water from the washer will get over after 3-4 sprays. The motor seems to be faulty as well. I have visited the service center at least 3-4 times, they told me that air gets stuck into the water pipe, which is creating this problem. Not able to find a solution to this!
The above mentioned are the points which I could remember at the moment. I’ll keep adding as soon as I remember more. I would be glad if the members could help me find solutions to the unsolved problems. I’ll post the solutions if I find them.