Re: Tata Tiago Petrol XZ - A Layman's Review
Wanted to share an interesting Tiago survey I responded to JD Power Asia today. This is their second survey thrown at me which is targeted at 2 to 6 month owners of Tiago. It was an in-person survey vs previous one that was within 1 month of purchase and answered over the phone. The survey person came to my home and took answers in a printed form which I signed at the end. I felt some of their questions were direct outcome of reviews and owners' complaints and a few to analyze customer requirements for future cars.
- Would you be interested in a battery operated car in future?
- Would you be interested in automatic transmission?
- Would you like rear seat entertainment systems for passengers?
- How long do you plan to use this car?
- Do you feel lack of power when AC is switched ON?
- Is AC blower noise on the higher side?
- Does gears slot in smoothly?
- Do you hear clicking sounds from transmission?
- Braking ability of the car (normal & emergency)?
- Are buttons/stalks easy to access and use?
- Is the horn easy to use?
- Do you like the seats and interior design?
- Visibility from inside the car?
- Are you satisfied with the acceleration and power delivery?
- How many people normally ride in your car?
- How many drivers use this car?
- ODO reading and average mileage returned so far.
- Areas of improvement?
- Personal info like age, annual income, years of driving experience etc.
- Few other regular questions that I do not recall
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