Gokul and others in the thread
I really got a laugh after reading the four pages, because one side the cars coming with some problems and other side these stupid service guys are really messing up the cars further and doing all nonsense to the beautiful cars.
It was really annoying to note the issues with a new car which is certainly painful for any body apart from its brand. I have seen all the time people are saying "Yes be glad that TATA people are responding to you, doing this for you, that for you, they are so kind enough to you, you should be glad, you should feel proud of their service" why all this, does they are doing any charity to customers
Why do we need all this kind of postmortem job ?? Can't we get a vehicle which is new and absolutely runs fine without any problems for at least 2 to 3 years without going to service centers, customer care, regional sales people begging them for replacements all the time. Is this is to be treated as so called reliability, stability ?? and excellent customer service.
This was the only reason, I have opted out the Vista(though It was too good, but A.S.S & my previous experience of Indica V2 pushed me back) from my final buying list last year and gone with Ritz LDI and very happy with my decision, touch wood without a single complaint,problems after finishing 15000km with a wonderful FE of 18+ in city with AC and 22+ on highways with AC.
Excellence means, giving something which is very good and trouble free from the day one and not giving something which looks good, but makes you cry & run from day one !!
I wish TATA attains this excellence very soon !!