my Manza has clocked 44,600 kms (in 3.5 years).. tyres are ok... planning to run it for another 1000-1500 kms..
its better that you go for the same BridgeStone..
its better that you go for the same BridgeStone..
My Manza Aura ABS QJet - Truly a Breed Apart - Now 23,000+ Kms
- Thread Starter Highway Ranger
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Thread Starter
#677
Tornado, I have no plans to upsize. Plan to go with the recommended size.
Haven't decided on the brand yet.
I had no issues with Bridgestone. In spite of going over bad roads...
Haven't decided on the brand yet.
I had no issues with Bridgestone. In spite of going over bad roads...
Good going HR. This thread clears misconception about Tata vehicles to a great extent. A late 5 stars from my side.
I too feel the stock Bridgestone tyres are good. A nice balance between durability and comfort.
I too feel the stock Bridgestone tyres are good. A nice balance between durability and comfort.
u r ryt bro.. this thread should make the ppl to get understand abt the Tata vehicles.. ppl think that tata vehicles are prone to problems.. but the real fact is tata vehicles are really good than ppl think of.. recently a frend of mine travelled with me in my manza for just 10 kms.. he said the comfort is amazing.. ![[clap]](https://www.theautomotiveindia.com/forums/images/smilies/Clap.gif "Clap [clap]")
Thread Starter
#680
I should have updated service experience much earlier, but I was a bit busy with some work and travel.
Lessons learned (applicable to Tata Cars). Never, I repeat never give your car for service on the eve of a long trip.
Why?
1. Got my car from service the evening before our trip to Coimbatore and started early next morning. I was driving slowly till Hosur and after passing the RTO checkpost opened up and tried to shift to the 5th gear and to my horror I could not slot it. Parked the car and tried, no luck. Tried the reverse and the same result. Without 5th gear... I could manage the trip. But without the reverse gear, no way I could do the trip.
Finally after a lot of frantic tries, I found that if I slap the gear lever hard towards my thigh and in the same movement jerk it upward, it would slot in 5th. And the same worked for the reverse. So continued the trip with the handicapped car. (The gears were all smooth before giving the car for service and all I told them to do was to check and lubricate/change the gear cables/cable bracket if applicable.)
This was rectified after the trip when I took the car to the service station (even though they said that they will try and get the problem rectified in Coimbatore as soon as I reach there.)
2. When I gave the car for service, I made it clear that they should not touch the tyres. No balancing - no alignment - no rotation. This was noted on the job card also. Around 3 in the afternoon, I get a call from the SA saying that they have put the 2 tyres from the back to the front as they were in better condition that the front ones. I got mad and instructed him to put the tyres back where they belonged in the first place. The result was that I could not drive faster than 90 KMPH due to the heavy steering wobble.
Surprisingly this too was rectified when the car was recalled for rectification.
3. A petty issue. The cleaning guys over there pocketed a Zoo zoo doll from the dashboard. The CRM offered to pay or get a new one for me. I declined the offer.
After the 40000km service, there is an additional sound from the engine - an intermittent "kluck Kluck kluck -- Kluck kluck" that comes over the normal engine noise. This is heard clearly on highways and not very noticeable while driving in city.
The reasons given -
1. due to the engine oil change it takes some running for the oil to fully lubricate the engine. When I said "agreed, how long? 100kms? 1000 kms? 5000 kms? or till the next oil change?" those fellows were red faced.
2. this is there in all Manzas.
So I complained to Tata Motors and they are taking the car today for identifying the issue with the Tata Motor's representative. I hope they will return the car in one piece.
Another issue I face is the thud thud thud sound from the suspension? when going over broken patches. They said that it was due to the worn out tyres, the explanation i didn't buy. So, this too will be discussed with the Tata Motor's representative.
Keeping my fingers crossed.
Lessons learned (applicable to Tata Cars). Never, I repeat never give your car for service on the eve of a long trip.
Why?
1. Got my car from service the evening before our trip to Coimbatore and started early next morning. I was driving slowly till Hosur and after passing the RTO checkpost opened up and tried to shift to the 5th gear and to my horror I could not slot it. Parked the car and tried, no luck. Tried the reverse and the same result. Without 5th gear... I could manage the trip. But without the reverse gear, no way I could do the trip.
Finally after a lot of frantic tries, I found that if I slap the gear lever hard towards my thigh and in the same movement jerk it upward, it would slot in 5th. And the same worked for the reverse. So continued the trip with the handicapped car. (The gears were all smooth before giving the car for service and all I told them to do was to check and lubricate/change the gear cables/cable bracket if applicable.)
This was rectified after the trip when I took the car to the service station (even though they said that they will try and get the problem rectified in Coimbatore as soon as I reach there.)
2. When I gave the car for service, I made it clear that they should not touch the tyres. No balancing - no alignment - no rotation. This was noted on the job card also. Around 3 in the afternoon, I get a call from the SA saying that they have put the 2 tyres from the back to the front as they were in better condition that the front ones. I got mad and instructed him to put the tyres back where they belonged in the first place. The result was that I could not drive faster than 90 KMPH due to the heavy steering wobble.
Surprisingly this too was rectified when the car was recalled for rectification.
3. A petty issue. The cleaning guys over there pocketed a Zoo zoo doll from the dashboard. The CRM offered to pay or get a new one for me. I declined the offer.
After the 40000km service, there is an additional sound from the engine - an intermittent "kluck Kluck kluck -- Kluck kluck" that comes over the normal engine noise. This is heard clearly on highways and not very noticeable while driving in city.
The reasons given -
1. due to the engine oil change it takes some running for the oil to fully lubricate the engine. When I said "agreed, how long? 100kms? 1000 kms? 5000 kms? or till the next oil change?" those fellows were red faced.
2. this is there in all Manzas.
So I complained to Tata Motors and they are taking the car today for identifying the issue with the Tata Motor's representative. I hope they will return the car in one piece.
Another issue I face is the thud thud thud sound from the suspension? when going over broken patches. They said that it was due to the worn out tyres, the explanation i didn't buy. So, this too will be discussed with the Tata Motor's representative.
Keeping my fingers crossed.
@HR
Sorry for those car troubles created by the famous "TASS"![[anger]](https://www.theautomotiveindia.com/forums/images/smilies/Anger.gif "Anger [anger]")
I always wonder about one thing, please correct me if I am wrong.
Even my car is around 23000 kilometers know and till now within these 2+ years there was a single issue I have reported to Maruti service and there was a single issue created by MASS, what must be the reason![[confused]](https://www.theautomotiveindia.com/forums/images/smilies/Confused.gif "Confused [confused]")
where as I keep reading lot of issues reported by people who own Ford, Hyundai, TATA, Fiat, Mahindra etc., cars on our forum and others too
Sorry for those car troubles created by the famous "TASS"
I always wonder about one thing, please correct me if I am wrong.Even my car is around 23000 kilometers know and till now within these 2+ years there was a single issue I have reported to Maruti service and there was a single issue created by MASS, what must be the reason
where as I keep reading lot of issues reported by people who own Ford, Hyundai, TATA, Fiat, Mahindra etc., cars on our forum and others too
Thread Starter
#682
@ RK
As for regular service, I didn't face any problem with MASS. As they are all trained in the service routine (same with Tata or other brands). But for other issues, they too were careless on some occasions (based on my experience with the two Zens that I had). But they rectified all issues in one visit in-house. No escalations were needed. I also suppose it has to do with the quality of the mechanics in the particular service center. There may be some very good efficient mechanics along with some time-passers in all service stations. Depends on who attends to your car.
As for regular service, I didn't face any problem with MASS. As they are all trained in the service routine (same with Tata or other brands). But for other issues, they too were careless on some occasions (based on my experience with the two Zens that I had). But they rectified all issues in one visit in-house. No escalations were needed. I also suppose it has to do with the quality of the mechanics in the particular service center. There may be some very good efficient mechanics along with some time-passers in all service stations. Depends on who attends to your car.
Thread Starter
#683
Well! what to say...
The car is back to the service station. Not on its own will... but towed...![[frustration]](https://www.theautomotiveindia.com/forums/images/smilies/Frustration.gif "Frustration [frustration]")
The first Breakdown... (42000+ kms)
I was going to office this morning and at a signal near HSR layout stopped the car for the red light and pressed the clutch to bring the car to neutral. "Putt..." the clutch pedal slammed to the floor and stayed there. I was like "what the heck". I used my hand to pull up the pedal and the pedal fell back to the floor.
Luckily my car was the second car at the signal and at the green light slotted the first gear and cranked up the engine and moved the car slowly and turned left and parked the car under a shade and called up Mr. Prem, the CRM of Concorde motors. He responded well and send the breakdown vehicle to the spot in around 45 minutes. The problem, some plastic part broke in the clutch cylinder and the oil has leaked out.
They have arranged for the car to be towed to the workshop. And I took an auto and reached home.
I am waiting for update from the workshop.
I thank my lucky stars that this happened in the city and I was able to handle the situation without any problem. Had it happened in one of our forest drives where there are no mobile network.... I shudder to even think about it.
So much for Tata Reliability... That too just around 1500 kms after a major service.
I don't know if I should go ahead with a trip I had planned for next month...
The car is back to the service station. Not on its own will... but towed...
The first Breakdown... (42000+ kms)
I was going to office this morning and at a signal near HSR layout stopped the car for the red light and pressed the clutch to bring the car to neutral. "Putt..." the clutch pedal slammed to the floor and stayed there. I was like "what the heck". I used my hand to pull up the pedal and the pedal fell back to the floor.
Luckily my car was the second car at the signal and at the green light slotted the first gear and cranked up the engine and moved the car slowly and turned left and parked the car under a shade and called up Mr. Prem, the CRM of Concorde motors. He responded well and send the breakdown vehicle to the spot in around 45 minutes. The problem, some plastic part broke in the clutch cylinder and the oil has leaked out.
They have arranged for the car to be towed to the workshop. And I took an auto and reached home.
I am waiting for update from the workshop.
I thank my lucky stars that this happened in the city and I was able to handle the situation without any problem. Had it happened in one of our forest drives where there are no mobile network.... I shudder to even think about it.
So much for Tata Reliability... That too just around 1500 kms after a major service.
I don't know if I should go ahead with a trip I had planned for next month...
the same from my side too bro.
some problems faced recently
1. glow plugs gone
2. coil in the steering for the steering mounted controls
3. return-line hose from the injector
4. issue in brake (serious issue)
spoke to the regional manager in chennai. awaiting for a action from him.
some problems faced recently
1. glow plugs gone
2. coil in the steering for the steering mounted controls
3. return-line hose from the injector
4. issue in brake (serious issue)
spoke to the regional manager in chennai. awaiting for a action from him.
is it like we shud change Tata vehicles aft 3 years ? wats ur thoughts in this ?
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Thread Starter
#686
hi msjawahar, I understand the first issue. Can you explain the issues 2, 3 and 4?
My car is not yet 3 years old. Last night my wife and I had a serious discussion on this car and are contemplating changing the car.
Niggles are OK as the comfort that the car gives is great. But breakdowns are not acceptable.
What do you think I will get for my 2011 model 42000 run Aura ABS?
My car is not yet 3 years old. Last night my wife and I had a serious discussion on this car and are contemplating changing the car.
Niggles are OK as the comfort that the car gives is great. But breakdowns are not acceptable.
What do you think I will get for my 2011 model 42000 run Aura ABS?
issue 2 : there is a coil which comes inside the steering wheel which is meant for the steering mounted controls. it got damaged.
issue 3 : there is a return line hose from the injector and it goes to some cylinder. the hose got damaged. the SA said that its due to rat bite. i have send the image of the cut to the RM in chennai and CS Head regarding it. this is clearly a defective product. this hose is inside a console and there is no way rat cud enter into it.
issue 4 : brake issue - changed the master cylinder twice (under warranty). change the brake boosters (under warranty). but now seems like air has entered into the cylinder. they did a brake bleeding and say its ok. i need to check it by this week end.
i was satisfied for the first 3 years. but now getting this niggles. its better that i move frm Tata. Almost finalized to Fiesta (new).
issue 3 : there is a return line hose from the injector and it goes to some cylinder. the hose got damaged. the SA said that its due to rat bite. i have send the image of the cut to the RM in chennai and CS Head regarding it. this is clearly a defective product. this hose is inside a console and there is no way rat cud enter into it.
issue 4 : brake issue - changed the master cylinder twice (under warranty). change the brake boosters (under warranty). but now seems like air has entered into the cylinder. they did a brake bleeding and say its ok. i need to check it by this week end.
i was satisfied for the first 3 years. but now getting this niggles. its better that i move frm Tata. Almost finalized to Fiesta (new).
Hello Peter : Sorry to hear about your problems with Manza and also the breakdown. thank god it was in middle of city. Its good that you are considering change in car. But what was the reason for the part failure in clutch. Was it defective product. During the 40 K service they should ahev checked the clutch. If defective they should have informed and changed so that problem would not have happened.
For me by tomorrow 2 years of ownership completes.
For me by tomorrow 2 years of ownership completes.
@HR,Sad to read about the breakdown, but failure to diagnose the problems on the part of ASS is more annoying.
Post facto, I feel that kluck kkluck sound you reported to TASS earlier might be related to the breakdown.
Single breakdown shouldn't be a reason to sell out the car as this can happen with any car , especially clutch is an unwarranted part for all automakers barring Chevy who promises one(only once, this means their car can suffer a clutch failure and might need to tow it) clutch replacement free of charge if you buy their ZERO expenses package at the time of car purchase (Rs 20 k for Beat) .But lack of proactive approach on the part of ASS , if found , then better to change the ASS .
Overall , if TML approach , if found pathetic , then better to sell the car. Watch the TML and TASS attitude. Because soon you have to spend on the tyres, battery etc.which is going to be a major expense hence you should be clear as how long you are going to keep the car .
@msjawar, please go through this thread before finalising on ford which would give you idea about FoASS., it seems that the reason behind parting ways from the car is the TASS and not TATAs.Also I suggest you to compare spare part cost of FORD vs TATA for comparable cars.http://www.theautomotiveindia.com/f...-your-likes-dislikes.html?highlight=blue+oval
Post facto, I feel that kluck kkluck sound you reported to TASS earlier might be related to the breakdown.
Single breakdown shouldn't be a reason to sell out the car as this can happen with any car , especially clutch is an unwarranted part for all automakers barring Chevy who promises one(only once, this means their car can suffer a clutch failure and might need to tow it) clutch replacement free of charge if you buy their ZERO expenses package at the time of car purchase (Rs 20 k for Beat) .But lack of proactive approach on the part of ASS , if found , then better to change the ASS .
Overall , if TML approach , if found pathetic , then better to sell the car. Watch the TML and TASS attitude. Because soon you have to spend on the tyres, battery etc.which is going to be a major expense hence you should be clear as how long you are going to keep the car .
@msjawar, please go through this thread before finalising on ford which would give you idea about FoASS., it seems that the reason behind parting ways from the car is the TASS and not TATAs.Also I suggest you to compare spare part cost of FORD vs TATA for comparable cars.http://www.theautomotiveindia.com/f...-your-likes-dislikes.html?highlight=blue+oval
Thread Starter
#690
Hi Vijay. A shaft? connected to the piston of the slave cylinder broke.
Congratulations. Take it for a long spin to celebrate...
I don't think we can blame the TASS for this. No way they could have predicted it during the service. So, this particular instance is not due to the TASS but due to sub-standard/inferior quality of the part used.
The slave cylinder. The broken piece will sit inside the bellows and will not be visible.
Tornado, the kluck kkluck sound is not related to the clutch and is a potential disaster waiting to happen. The kluck kkluck sound is not loud and is not audible under casual observation. What the service guys think is that it is due to the tensioner of the timing chain. They want to change the chain and the tensioner. Now, as they are not 100% sure that is the cause, they are afraid to charge me.
The car is under extended warranty. But they cannot change a part because of some noise. So the Tata guy advised the Tass to raise a breakdown case and get the chain assembly replaced, and then check if the noise disappears.
Tass were to raise the issue this Monday, but the breakdown on the same day has spoiled that plan. The extended warranty works like insurance. Tass will inform the external agency and have to get the claim approved for repairs under warranty. They cannot present 2 different/unrelated claims at the same time. So the timing chain has to wait for another week.
BTW, the timing chain was thought to be immortal, hence there was no mention of it's replacement in the maintenance schedule. Later Tata, (at the customer's expense), found out that they gave way at around 80k in some manzas. So, they have now sent a directive to TASS to replace the chain assemble at 60k service for manzas.
I agree. A single breakdown shouldn't be a reason to sell a car. After our recent trip to BR Hills, where we were driving around the forest and mountain path for two days, I have used the car just once to go to office. If this had happened say 300 kms ago, I wouldn't have had any help in the middle of the forest.
Yes. I would need to spend around 30 to 40k for tyres and battery and additional amount for my insurance also. I am keeping my options open.
I am planning to put the car in the market and see the response and take a call accordingly.
Congratulations. Take it for a long spin to celebrate...
I don't think we can blame the TASS for this. No way they could have predicted it during the service. So, this particular instance is not due to the TASS but due to sub-standard/inferior quality of the part used.
The slave cylinder. The broken piece will sit inside the bellows and will not be visible.
Tornado, the kluck kkluck sound is not related to the clutch and is a potential disaster waiting to happen.
The kluck kkluck sound is not loud and is not audible under casual observation. What the service guys think is that it is due to the tensioner of the timing chain. They want to change the chain and the tensioner. Now, as they are not 100% sure that is the cause, they are afraid to charge me. The car is under extended warranty. But they cannot change a part because of some noise. So the Tata guy advised the Tass to raise a breakdown case and get the chain assembly replaced, and then check if the noise disappears.
Tass were to raise the issue this Monday, but the breakdown on the same day has spoiled that plan. The extended warranty works like insurance. Tass will inform the external agency and have to get the claim approved for repairs under warranty. They cannot present 2 different/unrelated claims at the same time. So the timing chain has to wait for another week.
BTW, the timing chain was thought to be immortal, hence there was no mention of it's replacement in the maintenance schedule. Later Tata, (at the customer's expense), found out that they gave way at around 80k in some manzas. So, they have now sent a directive to TASS to replace the chain assemble at 60k service for manzas.
I agree. A single breakdown shouldn't be a reason to sell a car. After our recent trip to BR Hills, where we were driving around the forest and mountain path for two days, I have used the car just once to go to office. If this had happened say 300 kms ago, I wouldn't have had any help in the middle of the forest.
Yes. I would need to spend around 30 to 40k for tyres and battery and additional amount for my insurance also. I am keeping my options open.
I am planning to put the car in the market and see the response and take a call accordingly.
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