My Manza Aura ABS QJet - Truly a Breed Apart - Now 23,000+ Kms


Status
Not open for further replies.
Joined
Apr 7, 2011
Messages
188
Likes
247
Location
Chennai
Re: My Manza Aura ABS QJet - Truly a Breed Apart

@ Highway Ranger
Have to rotate the tyres in another 200-300 kms, will be doing the wheel alignment, balancing & damaged tyre to spare. Once I get it done will check for results.

Regarding the seat belt, I have no issues. (May be in blr. You are using the seat belts more often than me from Chennai…. I don’t use for city driving)
 
Joined
Feb 7, 2012
Messages
13
Likes
0
Location
Chennai
Re: My Manza Aura ABS QJet - Truly a Breed Apart

Hi,

Guys need your suggestion. Impressed with Manza Features/VFM and Planning to buy one very shortly. It is going to be my first car and just started to learn driving . I do not have any knowledge on technical aspects of car in general. Given my background is it advisable to go for Manza considering all the niggling issues which you are bound to face.


Thank you for the suggestions.
 
Thread Starter #244
Joined
Jan 17, 2011
Messages
1,736
Likes
2,545
Location
Hosur/Chennai
Re: My Manza Aura ABS QJet - Truly a Breed Apart

@ Cooldhaya,

I received a call from the works manager, Prerana motors, Saying that the seat belt assembly has reached them and can be fixed any time. I told them that I will bring the car on Saturday. When I asked him about the wheel balancing problem, he said that a test drive has to be made. I was thinking of NICE road for that.


In the meantime, I also received the following email from Tata Motors.

Dear Mr.Peter,

We understand from the dealer that you will be visiting our dealership on 10.2.2012 for the necessary rectification.

The required parts are available at the dealer end, confirmed by the service manager Mr.Suresh Basari.

We look forward to resolve your concerns tomorrow with out fail.

Assuring you the best services always.

Thanks




Thanks & Regards,

Francis Varghese Earalil
Manager-Customer Support
Passenger Car Business Unit
Bangalore
Mobile - 8147036123


I still think I should get the wheels balanced with B M Lal, Chennai.
 
Joined
Oct 23, 2009
Messages
9,164
Likes
330
Location
Chennai
Re: My Manza Aura ABS QJet - Truly a Breed Apart

I don't understand why i never get a reply then![frustration] Hoping that all your issues will be resolved , all the best!


Yeah even i suggest you to check the alignment outside once to see if that solves the issue.
 
Joined
Feb 3, 2012
Messages
3,417
Likes
2,075
Location
Deccan Plateau
Re: My Manza Aura ABS QJet - Truly a Breed Apart

Hi,

Guys need your suggestion. Impressed with Manza Features/VFM and Planning to buy one very shortly. It is going to be my first car and just started to learn driving . I do not have any knowledge on technical aspects of car in general. Given my background is it advisable to go for Manza considering all the niggling issues which you are bound to face.


Thank you for the suggestions.
@ kayraman, welcome.
Please read my owner ship review at TAI, 'Got 9 month old manza '
Please mention your requirements and expectations about the car i.e. how much monthly running?, how many people will travel in it¿ Your height and built,? Budget? Purpose of buying?
We will help you?
 
Thread Starter #247
Joined
Jan 17, 2011
Messages
1,736
Likes
2,545
Location
Hosur/Chennai
Re: My Manza Aura ABS QJet - Truly a Breed Apart

@ Kayraman.
I would suggest you go for a Maruti car, being new to driving. They are usually niggle free. I had 2 Zens which never gave me problems.

Yes, Value for money and feature wise, Manza is a great car. Even though I visit the service station more often than I would have like to, I still like the car.

Test drive different cars available in your budget and pick the one you find most comfortable in.

@ cooldhaya.

I am surprised. I thought Tata will take Aria customers more seriously. Even for my first complaint, the response was fast.

Even after receiving the second email and replied saying that I was apprehensive about their wheel balancing. I got an immediate reply assuring me that it will be taken care of.

I also got a call from the service station works manager, Mr Suresh, telling me that they will solve all the problems and to give a positive feed back this time.

I think you need to word your complaint more strongly and follow up. (or, is it because I use my official email id [thinking])
 
Thread Starter #248
Joined
Jan 17, 2011
Messages
1,736
Likes
2,545
Location
Hosur/Chennai
Re: My Manza Aura ABS QJet - Truly a Breed Apart

Got another email just now. This time from the service station that services my car. Will be going there tomorrow.



Dear Sir,

With reference to your Complaint #1-15137385859

As you spoke with our service manager regarding your vehicle problem,

sorry for the inconnvinience and we are ordered SEAT BELT part.

so, kindly request to you please bring the vehicle KA51MA9740 on your convice time.

Please visit our workshop at the earliest to resolve your concern.

For any further assistance,

Please contact Service Manger Mr. Suresh Basari @ 9845588298
ASSURING YOU BEST OF SERVICES AT ALL TIMES.

Thanks & Regards

RESHMA
Customer Relation Officer (CRO)
PreranaMotorsPVTLtd
HosurroadBranch
Ph: 9008305623
 
Joined
Oct 20, 2011
Messages
194
Likes
2
Location
Bangalore/Chennai
Re: My Manza Aura ABS QJet - Truly a Breed Apart

Hi,

Guys need your suggestion. Impressed with Manza Features/VFM and Planning to buy one very shortly. It is going to be my first car and just started to learn driving . I do not have any knowledge on technical aspects of car in general. Given my background is it advisable to go for Manza considering all the niggling issues which you are bound to face.


Thank you for the suggestions.
I also would suggest to go for Maruti since you are first time driver. This doesnot mean that TATA are bad. Also you go for a hatch back would be good. WagonR would be good choice if you are tall and have elder people. Ingress egress would be easy. I have more experience in driving MS Zen hatchback. But after I got driving Manza i find difficulties in the parking without help. I will get used to it by time.
 
Joined
Feb 3, 2012
Messages
3,417
Likes
2,075
Location
Deccan Plateau
Re: My Manza Aura ABS QJet - Truly a Breed Apart

@ Kayra

Yes, Value for money and feature wise, Manza is a great car. Even though I visit the service station more often than I would have like to, I still like the c

@ cooldhaya.

I am surprised. I thought Tata will take Aria customers more seriously. Even for my first complaint, the response was fast.

Even after receiving the second email and replied saying that I was apprehensive about their wheel balancing. I got an immediate reply assuring me that it will be taken care of.

I also got a call from the service station works manager, Mr Suresh, telling me that they will solve all the problems and to give a positive feed back this time.

I think you need to word your complaint more strongly and follow up. (or, is it because I use my official email id [thinking])


This is the effect of Jaguar taken over by tata recently, Jaguar ranked 1st in JD power custemer satisfaction survey in Europe, while tata ranks 5th in India .
So tata has decided to go Jaguar's way. Let's pray that vice versa doesn't happen.
The y have withhold new launches(dolphin, prima ) also. And want to improve A S S before new launches.
 
Thread Starter #251
Joined
Jan 17, 2011
Messages
1,736
Likes
2,545
Location
Hosur/Chennai
Re: My Manza Aura ABS QJet - Truly a Breed Apart

Took my car to the service station and wasted my entire day.

Result - seat belt assemblies and door light switch replaced.

Wheel balancing ineffective. Still steering shake over 110 kmph.

They fixed 2 front tyres from another Manza that they had balanced and went for a test drive. Same result.

Took another Manza, which was ready for delivery after the 10000 kms service (having a sticker of another forum), for a test drive and that car was even worse. Shaking from 100 kmph upwards. They had balanced those tyres also.

Now the Manager tell me to bring the car and leave it with them for a couple of day and they will somehow solve my problem. He even promised me a spare vehicle for my use.

One of their mechanic secretly advised me to get my wheels balanced at a place in Jayanagar, Bangalore.

I think I will wait till my next visit to Chennai and get it done there.

Meanwhile I have emailed Tata Motors about today's events.
 
Joined
Feb 8, 2012
Messages
17
Likes
0
Location
Chennai
Re: My Manza Aura ABS QJet - Truly a Breed Apart

Took my car to the service station and wasted my entire day.

Result - seat belt assemblies and door light switch replaced.

Wheel balancing ineffective. Still steering shake over 110 kmph.

They fixed 2 front tyres from another Manza that they had balanced and went for a test drive. Same result.

Took another Manza, which was ready for delivery after the 10000 kms service (having a sticker of another forum), for a test drive and that car was even worse. Shaking from 100 kmph upwards. They had balanced those tyres also.

Now the Manager tell me to bring the car and leave it with them for a couple of day and they will somehow solve my problem. He even promised me a spare vehicle for my use.

One of their mechanic secretly advised me to get my wheels balanced at a place in Jayanagar, Bangalore.

I think I will wait till my next visit to Chennai and get it done there.

Meanwhile I have emailed Tata Motors about today's events.
@ Highway Ranger

I own the same model Manza Aura ABS QJet, initially came across the same problem @ 110kmph steering starts shaking, its due to wheel balancing problem only. Taken to TATA motors and after the wheel balancing also same problem, then they rotated the tyres and balanced the wheel second time, test drived the vehicle no steering shakes and problem solved.

This problem solved a year back,and my odo is 5500kms, now my Manza crossed 16000kms. Recently went to Tirunelveli with my family even at speeds above 150 kmph, no vibrations observed and car feels planted on highways, Madurai to Tirunelveli 138Kms crossed in just 1 hour.

Do the wheel balancing properly and rotate the wheels if required, sure the problem will be solved.

Happy Motoring.
 
Thread Starter #253
Joined
Jan 17, 2011
Messages
1,736
Likes
2,545
Location
Hosur/Chennai
Re: My Manza Aura ABS QJet - Truly a Breed Apart

@ mohan.shocks

I am also sure that it is the wheel balancing issue. Up to 20000 kms I only did tyre rotation and no balancing. It was driving fine all the time in high speeds. the issue was caused only after the balancing from the service station during the 20000 kms service.

Tata motors have promised me to reimburse the amount I spend on wheel balancing outside. No problem in city driving so, I intend to do it at B M Lal Bros in Chennai when I come over there next.

Meanwhile Toto motors have offered to get it done in their other dealers here, like concorde and KHT. I declined the offer.

Good to know that you are enjoying your drives. I too like the car. only the ASS gets on my nerve.
 
Joined
May 22, 2011
Messages
186
Likes
14
Location
new delhi
Re: My Manza Aura ABS QJet - Truly a Breed Apart

Its the same issue which I & many others have been facing in manza from day one. Left pulling & steering vibration is related & tata mechanics don't have much expertise with alignment & balancing they do some jugad to match the values without verifying that if the car is fit for high speed drive or not.
My left pulling car now pulls to right (thanks to great wisdom of tata mechanic)

In the quest to get over this problem I learnt that the tyre has red & yellow dots which needs to be aligned to the blue dot on the rim, old tyre wont show these dots but if you look carefully they are there, these dots must have a purpose thats why they are there but tata guys don't have a clue about this & they love to shoot in the dark.
 
Thread Starter #255
Joined
Jan 17, 2011
Messages
1,736
Likes
2,545
Location
Hosur/Chennai
Re: My Manza Aura ABS QJet - Truly a Breed Apart

You are right. I need to check my tyres for the spots. But my tyres are the original tyres and have not been removed from the rim and had been perfect till the wheel balancing at 20000 kms [thinking].

"Are you seeing dots? Those color-coded sidewall markings serve a purpose
Do you know what those dots on new tires mean and how they can impact you?
If you guessed that these paint dots are supposed to be used when mounting tires, you would be right. But these dots can be very confusing since some manufacturers use them while others don’t, and some dots are different colors than others. The question you have probably is, “What do they mean on the tire I am mounting?!” And that is an excellent question.
A question of balance
If you are staring at paint dots on truck tires, you should know that they were installed to assist you in correcting tire balance and radial runout conditions.
Manufacturers of commercial truck radial tires may apply a variety of colored dots on the lower sidewall for customer or factory purposes. Not all tires have markings and even the paint dots on those tires that do are temporary and can be scuffed off during normal shipping, handling and use. That’s why you don’t usually see them on used tires.
The dots on new tires that have them are not critical but are intended to guide technicians when positioning the tire on the rim during the mounting process.
Since it is very hard to make a tire that is perfectly balanced, some tire manufacturers apply yellow dots that indicate the tire’s light balance point and serve to help you balance the assembly while mounting the tire. The yellow dots should be aligned with the valve stem on both steel and aluminum wheels since this is the wheel’s heavy balance point. This will help minimize the amount of weight needed to balance a tire and wheel assembly. So usually, whenever you see a yellow dot, match it up with the valve stem.
This is always true except in cases where a red dot also appears in the lower sidewall. The red dot indicates the high point for both radial runout and radial force variation. As I’m sure you know, not only is it hard for tire manufacturers to make a perfectly balanced tire, it also is very difficult to make a perfectly round tire.
Tires tend to have high spots and low spots. The difference between the high and the low is called radial runout. Radial runout changes the radius of the rotating assembly, causing it to raise and lower the vehicle as it rolls along. That gives the perception that the tire is “hopping” or “bouncing” down the road and ends up delivering a rough ride to the driver and irregular wear to the tread.
Radial force variation is similar to radial runout and is a result of a heavy or thicker area being manufactured into the tire due to variations in component thickness, placement and overlapping. Radial force variation applies more force against the road at the tire’s thicker spot as the tire runs, which causes one sidewall to flex differently than the other. The result is tire/wheel assembly vibration and irregular tread wear.
To avoid or minimize these problems, whenever you see a red spot, match this up with the valve stem—unless you happen to have a steel wheel that has a dimple on the exterior side of the rim area. The dimple indicates the wheels’ low spot and is spec’ed by some original equipment manufacturers so that they can match mount tires and wheels installed on new trucks at the factory.
If you see both a red as well as a yellow dot on the tire, the red dot takes priority. An easy way to remember this is the phrase “Red Rules.” Ignore the yellow dot and match the red dot to the wheel low point dimple as some vehicle manufacturers do or, if no dimple is marked on the wheel, align the red dot with the valve stem.
Other colors/no colors
When you are installing dual tire assemblies on a vehicle, always “clock” the two wheels so that their valve stems are 180 degrees apart. This is done for two reasons.
The biggest one is so you can access the valve stems and take and adjust inflation pressures while the tires are on the vehicle. However, a secondary reason is that it also puts the balance points opposite each other and counteracts any of the remaining imbalance, radial runout or radial force variation.
If you see any blue, green, purple, white, pink or orange dots, just ignore them. They are “mystery” dots and are there for factory purposes. Once the tire leaves the manufacturing plant, dots of those colors have no use.
Some manufacturers do not put any dots on their tires.
A tire with no dots does not indicate a lack of tire uniformity or factory inspection. It simply means that those tire companies didn’t want to put any dots on their tires. So you are on your own. If you find imbalance to be a problem after mounting the tire, rotate the tire 180 degrees on the rim and then recheck the balance.
Since all the tire companies seem to have their own policies regarding mounting dots and there was no one source to find this information, the Technology and Maintenance Council (TMC) asked each company to advise it of its mounting markings and what they are to be used for. It then produced RP243 Tire and Wheel Match Mounting Markings.
This recommended practice guide provides the accompanying table (above), which outlines the tire balance and runout markings for medium commercial radial truck tires.
All dots not listed in the table are for factory use only.
Once a tire is mounted, both sides of the tire should be checked for concentric bead seating. Non-concentrically seated beads often result in irregular tread wear and ride disturbances just as imbalance, radial runout and radial force variation do, so don’t go to all the trouble of matching the correct dot to the valve stem and then screw up by not using enough lubricant and improperly seating the tire on the rim.
It’s these little details that can’t be overlooked but ensure optimized tire performance."
--- internet
 
Status
Not open for further replies.
Top Bottom