Update - 36.2k km
I found the brakes to be getting faded , maybe after riding in constant monsoon weather(not through water though) . Anyways it was 6 months post last service , so took it to Indus Motors , Murinjapalam , where I have a reliable works supervisor .
Had told my issues-
1. Brake check (Front calliper pin replacement , pad check )
2. Doorpad rattling (When I had removed it for rewiring my puddle light , one had konked off during Feb )
3. Overall checkup (Which he always does , as anyways the vehicle is in ramp , he can do it easily )
4.Washing , if they can provide it as complimentary
Time in - 9:05am
Vehicle was taken for test drive , me and my friend (supervisor ) , he had asked me whether he can take it through rough patch , to check for noise , he confirmed same .
Vehicle was directly taken inside service bay , I got off , and he drove it into express bay ramp.
Additional points which I instructed - Supervise that rim side is placed on bay floor correctly (once , one technician , had bruised my rims) , left side tyre for puncture
Tyres were removed , Calliper case was removed , pin was pulled just by a single pull (Which says clearly , pin was due replacement ) , the shims put on lasts service , had a 1/4 piece intact , rest all broken into pieces and shredded inside the rubber sleeve.
I confirmed my word for replacement.
After replacing it , tyres were inspected , and was found K (topped up nitrogen ) .
Technician , checked the ride thoroughly , just tightened the lower arms i think , he did it somewhere near the tyres , I was in lobby so couldn't see clearly . Job done in 20min.
My friend , came , took it directly into wash bay ( Automated wash - water jets from top , bottom and sides ) , but vehicle was made to move manually , by putting the gear in N , and pushing slowly .
Interiors were vacummed, polished.
As it was awaiting for wiping , my friend understood my plight and took the car out of wash bay , and redriven it into wash bay entrance , which is on other side .
Meantime , he closed my jobcard and I went into reception .
Bill particulars
1.Sliding Pin set - Rs.105 ....Rs .210 (after tax)
2.MGP Rust smash Rs.73
3.Calliper Grease Rs.25 ....Rs50 (after tax)
Here comes the labour -
1.Body washing - rs.450
2.Front Brake caliper assy (one side ) with opposite side Rs. 550
Overall labour after tax - 654
- wash amount - the bill total was 1051.
Feedback - Service and wash were given separate feedback forms - and I had written separately for the same
Service - I would give 9/10 , for cost 6/10 - I think its high time Maruti ensures this - Caliper pin is of low quality , would last 5-10k km , and labour , billing separately for two sides
![Surprise [surprise] [surprise]](https://www.theautomotiveindia.com/forums/images/smilies/Surprise.gif)
. Washing , 9/10 (They did a grand job , except , windshield , which was greasy , and I poited out then and there .
I had immediately , signalled my friend , He told as the job is just calliper pin , he's quite helpless , as he can't bill it as single side (Normally he does like that , thereby doing the job in half the amount )
My query to others is , what do you think , is this right ? Is Maruti doing so to tax customers , or is the dealership doing the play ?
Anyways , I trust my friend , as in all my previous cases (Synchroniser issue , PMS services ) , he makes sure , my pockets aren't ripped.
(My previous experience of changing caliper pin was one year back , then the rates were different , bill was 850 )
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