Free Car Service & Checkup Camp Updates

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[Rumbutan]

Tata Motors also has service camps . I have received a message . Please check .

 

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Tata Motors to roll-out nationwide free comprehensive monsoon check-up camp for passenger vehicles in Delhi
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Key Highlights:

A nationwide Service Camp from 12th July to 21st July 2017

Free 40-point comprehensive vehicle check-up service

Huge Benefits to customers on accessories purchase and insurance renewal.

Attractive discounts on labour, lubes and parts

Free evaluation of cars and attractive exchange offers for owners at select dealerships

On-spot loan approvals

New Delhi, July 5, 2017: Tata Motors today announced the roll-out of the nationwide free monsoon check-up camp for its passenger vehicle customers in Delhi. Scheduled to be held from 12th July to 21st July, customers can now avail free car check-up and exciting discounts of up to 20% on Tata Motors Original Parts and Labour charges. With a focus on enhancing customer service, Tata Motors has associated with over 21 suppliers who will participate during the campaign and offer a discount of up to 10% on oil and lubricants and flat 10% on other value-added services. Customers can also avail upto 50% discount on purchase of Tata Motors Genuine accessories.

Commenting on the initiative, Mr. Dinesh Bhasin, VP & Head- Customer Care, Passenger Vehicle Business Unit, Tata Motors (Domestic & IB), “Service is one of the key factors that influence car buying decisions and thereby, plays a critical role in bringing the brand closer to its customers. Over the years, at Tata Motors, we have introduced a wide range of service offerings to keep pace with the changing demands of the market and meet all customer needs in a timely manner by maintaining competitive and enhancing quality. Through the roll-out of the free monsoon check-up camp, across 525 workshops in 294 cities, we will cater to all Tata Motors’ passenger car and utility vehicle owners in monsoon. We strongly believe that after-market services are imperative to enhance customer experience and frequent service camps serve as an ideal platform to interact with a larger customer base. In line with our endeavor of providing customers the best after sales experience, we will introduce many such customer centric initiatives in the near future.”

During the monsoon check-up camp, customers can avail host of benefits offered on tyres and batteries, apart from labour, lubes, parts and safe monsoon driving tips amongst others. These offers will be accompanied by other benefits including a free top wash, 40-point comprehensive vehicle check-up, and special offers on roadside assistance policy.

At select workshops, customers can test drive the new generation cars from Tata Motors – the dynamic hatchback - TIAGO, the lifestyle vehicle – HEXA, the styleback – TIGOR, the stylish compact sedan - Zest and the sporty hatchback - Bolt. A lucrative exchange bonus will also be offered to prospective customers. Additionally, on-spot loan approvals will also be provided to the customers, on special rates of interest, on case-to-case basis.

Customers can call the toll-free number 1800-209-7979 to book appointments and avail these benefits

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Akash

 

[Prabhagar]

Tata Motors Monsoon Check-up Camp

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Tata Motors Free Monsoon Check up Camp is a nationwide activity in which Tata Motors provides Free Comprehensive Vehicle Health Checkup & top wash of vehicle for all passenger car customers, along with a host of other offers. This activity is being organized at 526 Tata Motors authorized workshops across India and spread across 293 cities.
To assess the current condition of your vehicle and for a hassle free drive during this monsoon, we invite you for the Tata Motors Free Monsoon Check up Camp organized from 12th to 21st July 2017 and avail the following benefits till 20th August 2017*.

- Free Comprehensive Vehicle Health Check-up & Car Top wash.
- Up to 20% discount on Tata Motors Original Parts & Labour charges.
- Up to 50% discount on Tata Motors genuine accessories.
- Up to 10% discount on Oil and Lubes
- Flat 10% discount Value Added Services
- Attractive discount on purchase of Roadside Assistance Policy.
- Special offers on Vehicle Insurance through TMI only.
- Free evaluation of vehicles and attractive exchange offers on your Tata car

The Comprehensive Vehicle Health Check Up includes an examination of the engine compartment, brake check, battery, electrical, underbody, exterior, interiors, AC defogger brake check, working of all lights, all oil levels, suspension checks, tyre, wheel alignment , rubber items etcYou can reserve your slot through online booking by clicking here. You can also make your booking by calling on our Toll Free No. 18002097979 or enjoy a walk in reservation at any of our participating workshop. For list of all participating workshops, please click here.
For more information please contact your nearest Tata Motors authorized Service Workshop.

Source: Monsoon Check-up Camp | Tata Motors Service

 

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Hyundai Organized First Time Mega Before Service Camp

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‘Mega Before Service TM Camp’ organized at 616 locations on 15 October 2017 for the first time in India

17,791 customers participated across India

‘Hyundai Customer Care Program (HCCP)’ for complete peace of mind of customers

New Delhi, October 16, 2017: Hyundai Motor India Ltd. (HMIL), the country’s second largest passenger car manufacturer and the number one exporter since inception, conducted the ‘Mega Before Service TM Camp’ for the first time in India on Oct 15, 2017. The ‘Mega Before Service TM Camp’ was attended by 17,791 customers from across India. Additionally, Hyundai Customer Care Program (HCCP) has been launched for all Hyundai customers across India.

Announcing the ‘Mega Before Service TM Camp’, Mr. YK KOO, MD & CEO. Hyundai Motor India Ltd, said: “Hyundai is a caring and responsible brand and committed to the highest quality of customer service at every touch point. The ‘Mega Before Service TM Camp’, highlights Hyundai’s approach to offer services before the need arises. It aims to establish safe driving culture by educating customers about vehicle operations, tips for self-maintenance and emergency measures against accidental damage. The initiative is yet another effort by Hyundai to ensure that every customer gets the best after-sales support throughout the vehicle life-cycle. Through such special service initiatives, we want to enhance customer delight and enhance Hyundai ownership experiences.”

The ‘Mega Before Service TM Camp’ was available at 616 locations such as Malls, Residential Societies, Parking Lots and Petrol Pumps and offered high value services along with scratch cards with exciting benefits on labor cost, services, free car wash etc. Customers also had a chance to experience and test-drive the latest Hyundai cars on display at the venues.

At the start of festival season, Hyundai Motor India also launched a unique service package ‘Hyundai Customer Care Program (HCCP)’ for complete peace of mind for its customers. The package is a tool to ensure long term customer association in Hyundai network. It will include bundle of service offerings only for Petrol Models of EON, GRAND i10, ELITE i20, i20 ACTIVE, XCENT and the Next Gen VERNA.

The Hyundai Customer Care Program (HCCP) offers various benefits and services including 3 years/1,00,000 kms Complete Car Maintenance (PMS) and Extended Warranty & Road Side Assistance till 3rd Year, also under this program customers can have minimum 50% saving, Secured From Inflation and expect better resale value for the car.

Customers can purchase this package and avail the attractive benefits, across all Dealerships PAN India. Hyundai Customer Care Program can be availed by new customers and all existing customers who have not completed 1 year and/or 10,000 kms service.

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Akash

 

[Akash1886]

Tata Motors hosts Grahak Seva Mahotsav to enhance customer experience

Rolls out Nationwide free check-up Camp for Commercial Vehicles​

Key Highlights:

Organizes nationwide free check-up camp from 23rd October-31st October

Free Service Check-ups across 1500 dealer workshops & Tata Authorized Service Stations (TASS) in India

Special promotional offers associated with Prolife engine, spare parts, lubricants and labour

Initiated the Grahak Samvaad Campaign to apprise customers of the 26+ initiatives for an enhanced after sales experience

27th October 2017, New Delhi: In a bid to strengthen its commitment to offer innovative solutions to customers, Tata Motors recently announced the launch of Grahak Seva Mahotsav. A popular event amongst customers and channel partners, this free check-up camp is being held from 23rd October- 31st, across all the 1500 workshops in India and will cater to all Tata Motors’ commercial vehicle owners. The Grahak Seva Mahotsav was launched on 23rd October which is celebrated as the National Customer Care day and the Mahotsav has been witnessing over 16,000 customers visiting on a daily basis.

Reiterating its commitment towards providing an enhanced customer experience, the company also recently initiated the Grahak Samvaad campaign with the objective of educating customers about the innovative offerings for the commercial vehicle customers and fleet owners. Launched on October 9th, 2017 the campaign reached out to over 8,000 customers within a span of 10 days. With yearly launches of customer-oriented initiatives, Tata Motors is driven by its robust product pipeline and strong aspirational values.

Commenting on the occasion, Mr. R. Ramakrishnan, Senior Vice-President, Customer care (Domestic and IB) CVBU, Tata Motors Limited, said, “We at Tata Motors aim to provide consistent quality service, backed by new technologies, to ensure our customers have a pleasant after sales experience. With the very first truck rolled out back in 1954, Tata Motors has been instrumental in paving the way for enhancing customer experience. Grahak Samvaad Mohostav is a special initiative to celebrate the connect with our customers and channel partners, providing them with a host of distinctive facilities and services. With regard to spare part distribution, we are focusing on improving the efficiency and, on the service front; our objective is to provide best comfort to our customers. In specific areas, we are also providing container workshops and mobile vans on sites. Through these initiatives, Tata Motors continues to enhance customer satisfaction.”

In continuation of our commitment to provide best in class services, Tata Motors also offered attractive discounts on spare parts, labour, lubricants and Profile Engine purchases.

To provide a wholesome after sales experience, Tata Motors provides its customers with over 26 initiatives, including:

Customer Care App: Single window mobile application which gives access to a host of features including emergency SOS, Service Booking facility, Maintenance tips, Service History, Dealer location GPS Trip Meter etc.

Tata Alert: Road Side Assistance program for ICV, M&HCV range of trucks & buses plying along Golden Quadrilateral, N-S/ E-W corridor, National Highways & State highways. Customers are offered restoration of Vehicles within 24 hrs. If Vehicle is not delivered within 24 hours, Rs. 1000/ is paid for each day as compensation.

Tata Zippy: It offers shortest uptime of vehicles which come in for repair at the authorized service stations. The offer is valid for vehicles reporting to the workshops within 12 months from its date of sale or 14 months from its date of production. Compensation is provided customers in case the vehicle repair time exceeds 48 hours.

Tata Kavach: This programme provides an assured accident repair time to customers. The key feature of Tata Kavach is assured repair time of 15 days for accident repairs. If repairs are not completed within the assured time, a TGP coupon per day would be payable for certain types of vehicle models & repairs.

Service Onsite: To meet tight project schedules, tippers are deployed on-site, which are away from town-based dealers or TASS, get on-site service through on-site packages.

Mobile Service Van: With this service, customers can avail quick services at their doorstep.

Mobile Workshop & Container Workshops: 165+ Mobile Workshops and 360+ container workshops across India provide onsite service to vehicles, to save time and cost of repair.

Tata Motors continues to invest in its products and sales & service network, redesigning, developing & deploying modern dealerships, with an aggressive customer centric approach of anticipating customer requirements. With over 1800+ touch points across the country, the company hopes to develop and deploy effective modern dealership models, to significantly improve customer experience and convenience across its network, while also improving penetration and driving quality, building strong, lasting relationships with its customers.

About Tata Motors

Tata Motors Limited, a USD 42 billion organisation, is a leading global automobile manufacturer of cars, utility vehicles, buses, trucks and defence vehicles. As India’s largest automobile company and part of the USD 100 billion Tata group, Tata Motors has operations in the UK, South Korea, Thailand, South Africa, and Indonesia through a strong global network of 76 subsidiary and associate companies, including Jaguar Land Rover in the UK and Tata Daewoo in South Korea. In India, Tata Motors has an industrial joint venture with Fiat. Engaged in engineering and automotive solutions, with a focus on future-readiness and a pipeline of tech-enabled products, Tata Motors is India’s market leader in commercial vehicles and among the top in passenger vehicles with 9 million vehicles on Indian roads. The company’s innovation efforts are focused on developing auto technologies that are sustainable as well as suited. With design and R&D centres located in India, the UK, Italy and Korea, Tata Motors strives to pioneer new products that fire the imagination of GenNext customers. Abroad, Tata cars, buses, and trucks are being marketed in Europe, Africa, the Middle East, South Asia, South East Asia, South America, Australia, CIS, and Russia.

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Akash

 

[Akash1886]

Hyundai Commences Customer Centric – 25th Free Car Care Clinic

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Offers Best of Services at over 1300 Service Points in India

Number 1 in JD Power 2017 India Customer Service Index (Mass Market) study

New Delhi, December 19, 2017: Hyundai Motor India Ltd. (HMIL), the country’s second largest car manufacturer and the number one car exporter since inception, keeping up its commitment to provide the best of services to customers, today announced the 25th Edition of the nationwide ‘Free Car Care Clinic'. The customer connect program will be held from Dec 19 - 25, 2017 across over 1,300 service points across the country.

Speaking on the initiative, Mr. YK Koo, MD & CEO, Hyundai Motor India Ltd. said, “Being a Customer Centric and a Caring Brand, Hyundai has always laid a strong emphasis on unique service initiatives. These efforts have made us achieve Number 1 Rank in JD Power 2017 India Customer Service Index (Mass Market) study with a score of 923 making a strong “Service Brand Image” within customers. The 25th Free Car Care Clinic is a step further to make Hyundai ownership a delightful experience.

To deliver customer delight and truly exceptional service quality, the ‘Free Car Care Clinic’ will offer benefits as per the vehicle age to cater to the requirements of different customers along with the 90point car check-up with examination of the engine, transmission, electrical system, under-body, AC, exterior, etc, Up to 10% discount on Mechanical parts, 20% discount on labour (for >2 years old vehicles), Up to 25% discount on extended warranty for Creta and up to 20% discount on VAS products.

Earlier this year, ‘Free Car Care Clinic’ was announced in March during which more than 3 lac customers across the country availed the benefits. With ‘Free Car Care Clinic’ it is a nationwide effort to focus consumers’ attention and educate them on the importance of proper vehicle care, maintenance and the use of genuine parts from Hyundai authorized service centers.

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Akash

 

[Akash1886]

Nissan India launches 8th edition of ‘Happy with Nissan’ Campaign to delight customers​

FREE 60-point car check-up, top wash and 20% discount on labour charges

50% discount on insurance renewal and assured gifts

Attractive discounts on accessories

New Delhi, India (January 17, 2018) - Nissan India has announced the launch of its 8th edition of ‘Happy with Nissan’ customer service campaign between 18-28 January across all Nissan and Datsun outlets.

At the launch of the campaign, Jerome Saigot, managing director, Nissan Motor India Pvt. Ltd. said, “Quality of service and customer satisfaction are our top priority. In line with our customer-centric approach, we are always looking for innovative solutions to make a difference to our value seeking customers. The 8th edition of ’Happy with Nissan’ is a testimony of the success of our initiative and commitment, and we look forward to celebrating it with our customers.”

The ‘Happy with Nissan’ campaign includes a 60-point free vehicle check-up, free top wash, attractive discounts on accessories, upto 20% discount on labour charges, 50% discount on Insurance Renewal and assured gifts. During this period, there will be customer-focused communication to educate consumers about the benefits of authorised Nissan and Datsun service centres and the use of Nissan genuine spare parts, oils and accessories. Since the start of the campaign in 2014, Nissan has successfully serviced 80,000 customers through this initiative.

Sanjeev Agarwal, Vice President – Aftersales, Nissan Motor India Pvt. Ltd. said,” ‘Happy with Nissan’ aims to provide a delightful ownership experience to our customer across India. Over the years, it has become a robust feedback mechanism for us wherein we take inputs from our customers and try to incorporate them in our future products and services.”

In the recent J.D Power 2017 India Customer Service Index (CSI) Study, Nissan and Datsun have been ranked among top 6 auto companies in India for customer satisfaction.

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Akash

 

[Akash1886]

Nissan India kick-starts 8th edition of ‘Happy with Nissan’ Campaign in Ludhiana

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FREE 60-point car check-up, top wash and 20% discount on labour charges

50% discount on insurance renewal and assured gifts

Attractive discounts on accessories

Ludhiana, India (January 18, 2018) - Nissan India, today launched its 8th edition of ‘Happy with Nissan’ customer service campaign in Ludhiana. During the ‘Happy with Nissan’ week starting from January 18-23, 2018, customers can avail attractive discounts and special offers across all Nissan and Datsun outlets in India.

While inaugurating the new edition of Happy With Nissan, Jerome Saigot, managing director and Sanjeev Agarwal, vice president – Aftersales, at Nissan Motor India Pvt. Ltd also felicitated a proud owner of Datsun GO, who has driven 2,00,000 kms smoothly, without facing any mechanical issue in the car. This is a huge testimony to Datsun’s commitment to providing reliable and comfortable products that come with the lowest cost of ownership. The ceremony was organized at Dada Nissan dealership in Ludhiana.

At the launch of the campaign, Jerome Saigot, managing director, Nissan Motor India Pvt. Ltd. said, “Quality of service and customer satisfaction are our top priority. In line with our customer-centric approach, we are always looking for innovative solutions to make a difference to our value seeking customers. The 8th edition of ’Happy with Nissan’ is a testimony of the success of our initiative and commitment, and we look forward to celebrating it with our customers.”

The ‘Happy with Nissan’ campaign includes a 60-point free vehicle check-up, free top wash, attractive discounts on accessories, upto 20% discount on labour charges, 50% discount on Insurance Renewal and assured gifts. During this period, there will be customer-focused communication to educate consumers about the benefits of authorised Nissan and Datsun service centres and the use of Nissan genuine spare parts, oils and accessories. Since the start of the campaign in 2014, Nissan has successfully serviced 80,000 customers through this initiative.

Sanjeev Agarwal, vice president – Aftersales, Nissan Motor India Pvt. Ltd. said,” ‘Happy with Nissan’ aims to provide a delightful ownership experience to our customer across India. Over the years, it has become a robust feedback mechanism for us wherein we take inputs from our customers and try to incorporate them in our future products and services.”

In the recent J.D Power 2017 India Customer Service Index (CSI) Study, Nissan and Datsun have been ranked among top 6 auto companies in India for customer satisfaction.

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Akash

 

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