Re: DRACO - Mahindra XUV500 W8: Ownership Review (1,00,000 Kms Achieved)
Finally I was able to take out some time off the busy schedule and got the 1,00,000 km service done on 7th. Since it was a major service I wanted the service centre to look into each and every thing throughly and check the entire car and make sure everything was okay as I have a long trip coming right after Diwali. All my services were done at Sterling Motors, Faridabad but that dealership was closed down few months ago (don't know the reason) so this time I got it done at Sterling Motors, Gurgaon. My RM Mr. Sanjay, very nice and curteous person. He listened to all my complaints very patiently and explained each and every thing very nicely after the service was done.
I had reported the following issues at the time of servicing:
1. There was a noise coming from the engine compartment during the cold start and sometimes when the engine was live and car was idle. It looked like something is loose because as I used to give a little bit of throttle the noise used to disappear.
2. Both the ORVM’s were working very slowly (they used to open and close really slowly), Infact the left ORVM stopped working automatically.
3. Belt was making sound during the cold starts, which was anyways due for a replacement.
4. Both the front power windows were not working properly. They were getting a little bit moody, they go up whenever they wanted and sometimes I actually had to push the glass to close it.
5. Little bit of door rattling noise from the back.
6. Sometimes the AC used to give a foul smell as if something died right in the vents.
Solutions:
1. There were few bearings which were done, so they got replaced and the noise is gone.
2. Some oiling and greasing was done and now both the ORVM’s are working properly.
3. Belt was changed as a part of 1,00,000 km service schedule.
4. Both the power windows machine needs to be replaced. Will be changed next week.
5. Some greasing and adjustments were done and the noises are gone.
6. AC filter was replaced which was anyways due for replacement hence no more foul smell.
Things done during the service:
1. Oil Filter replaced
2. Brake Oil replaced
3. Fuel Filter replaced
4. AC Filter (2) replaced
5. Engine Oil replaced
6. Air Filter replaced
7. Tensioner Automatic replaced
8. Idler Pulley replaced
9. Timing belt replaced
Total Damage done:
Rs. 15,3147 /-
Issue caught during Service:
While changing the timing belt and related components they came across a bolt which was slipping (it was the one where the idler is fixed I guess) so the RM called me and explained the situation and after listening to him I told him to replace it or do whatever is required to keep the engine like it is supposed to be. So they took out the bolt and sent it for threading but still they were not satisfied because it was still not 100%functional hence they sent the pulley for threading (chudi kasney ke liye, in pure mechanical terms) and once the part was back, they put it in and voila everything worked fine. So all this process took an entire day, but it was worth it since it ‘s better then getting stranded in middle of a trip. So overall it took them 2 days to give my vehicle back. Although the service part was done day before but this issue took another day.
They checked the susension and everything looked good so far so they didn't change anything but my RM told me that next service will require couple of things to be changed like bar bushes, rear arms etc and the total expense would be around 10K for that. But I might get them chaged in a couple of months or whenever time allows. So for anyone who is looking to get the 100K service done and assuming that you get your suspension as well, you are looking at an expense of approx25k.
Copy of Bill attached.
![[:)]](https://www.theautomotiveindia.com/forums/images/smilies/Smile.gif "Smile [:)]")
how about you? Work is keeping me busy. And yes XUV is a reliable vehicle in the long run sir as I can vouch for it now after completing 1,00,000 on the ODO. Still runs like new, I have seen 4L kms XUV once at the service station, can you beat that?![[:D]](https://www.theautomotiveindia.com/forums/images/smilies/Big%20Smile.gif "Big Smile [:D]")
