Ok, finally passed the phase of 1st Service on my Figo. Very impressed with the professionalism shown by the executive at Lathangi and the quality of service.
Had taken an appointment for 9 AM but reached around 9:15. Since it was first free service, he straight away asked about the concerns I had and I promptly mentioned the ones I had namely the tyre pressure and an very occasional light vibrating sound at right front inside the cabin. They do an under body inspection for all the cars to look for any severe damages. Found the area where it used to scrap when moving over humps. I was under the wrong impression that it was the exhaust but it is actually the chasis frame.
At the same time he checked the tyres and guess what was the issue with the right rear tyre -
A long nail had made its way into it (attached a pic of it).
He promised to return the car at 5:30 and it was spot on. He had called me around 4.45 to tell that the car will be ready in 30 mins. When I went to collect the car, he took me inside to the place where they were still doing the under chasis coating and allowed me to have a close look. Cam back and was settling the bill + 10 mins, he came with the car.
I really whole heartedly appreciate people who do not hide anything because that is the first signs of honesty!
I have also gone for the underbody anti rust covering from 3M which has 5 years warranty. Need to get it checked at every service and if the paint has come off, they will repaint it for free. This costed Rs.2850 but I felt it to be worth enough for the protection it gives.
The bill details:
Wash fluid pouch - 51.62
Oil Filter - 318.20 (Rs.92 for Petrol variant)
Distilled water (for battery) - 5.62
Tubeless Tyre Patch (for the puncture) - 44.44
Engine Oil (Mobile 1 non synthetic) - 763.38 (200.89 per litre, 3.8 L used)
Parts Total - 1,183.00
Under Chasis coating - 2,850.00
Labour charge - 100.00
Grand Total - 4,597 (including tax).
Mobil 1 synthetic oil costs Rs.900 per litre while the non-synthetic one costs Rs.200. Opted for the non-synthetic one for the time being.
@Umang - Pic of my car with the sun film.
![Smile [:)] [:)]](https://www.theautomotiveindia.com/forums/images/smilies/Smile.gif)
. Just kidding, I will post more better pics of the sun film soon.