I completely agree with you.
The way you have chosen is absolutely right. By selling the Vista you got quick escape from the problematic product.
Here people want attention from rest of the world.
One who gets the bad product. Is making an attempt to notify others and trying to keep them away from faulty products.
I wont deny one fact, that I loved Vista... had many beautiful memories with her.
If I had given them time, Tass could have resolved all the issues but guess what ,who have enough time?
I come home stay for 30 days , how can I afford to see my car laying in service center for two weeks?
Even if it stays there for 2 weeks, still no guarantee it would be well serviced such is rush there.
but If I had one more car I wouldn't mind that too.
I believe you will all agree that no service center like to see a car coming back in bad shape. (unless out of warranty or accidents cases)
So the frustration and we have so many options...the loan guys are ready to help ,and sales executive are behind our back for a new (pricier)model.and rest of society..
the place I work is bit remote and we have 4 cars, 2 dakota and 2 ford. some times car stays for 3 month or more in service centre (all for of them had enjoyed lot of holidays)and we people here never thought it was abnormal...lol.
But in India it is so Different.people go insane even for delay of 10 minute .