Another update. I am in a big problem with the car now with poor customer service and support offered by Tata and their ASC Fortune cars in Nerul Navi Mumbai. My Zest XMS RT had problem of loss of power and I had several trips to the service centre with no proper solution in sight. Latest being the problem in cluster with Engine malfunction light coming up. The service centre changed the cluster to a non Zest cluster (may be Indigo) and messed up with the wiring and now the Sport mode, Eco Mode have stopped working altogether. Fog lamp buttons are also not working. Have registered a complaint and the car is in service centre again! Earlier problem of power loss and missing is not repaired yet with at least 5 trips to the service centre and trials for several hundred kms by the service centres, I lost a lot of fuel in these trials as well. It was driven for about 145 km by their ASC in Goa already to correct the power loss problem. In addition one more problem introduced by the ASC is Petrol lid not working!
As always the ASC's don't provide any updates and you have to call them 10 to 15 times to even get a reply.!! Pathetic. Though TATA offers good products, these service centres spoil it altogether. Thinking of changing to another car now as there are too many problems in the first year of ownership and cannot imagine the future specially because of the sloppy services offered by Tata and these ASC's!!
As always the ASC's don't provide any updates and you have to call them 10 to 15 times to even get a reply.!! Pathetic. Though TATA offers good products, these service centres spoil it altogether. Thinking of changing to another car now as there are too many problems in the first year of ownership and cannot imagine the future specially because of the sloppy services offered by Tata and these ASC's!!
is infact' Mirage next '.