Tata Motors: The Story Of Epic Journey

[vikyjoshi]

Tata Motors ranked 31 out of 2000 and 5th amongst the global automobile manufacturers in Forbes’ World’s Best Regarded Companies 2019
​

Regards

Akash

Yes people regard Tata but don't buy Tata. Whats the point of this. Its better to be Maruti, people call it names but still like sheep go on buying tin cans. They are making the most important thing. Moolah. If this continues, Tatas will have trophy but will shut shop. That is last thing I want. They need to do some out of the box thinking to make their cars sell.

 

[Akash1886]

September-2019 Sales of TML

Regards

Akash

 

[Akash1886]

Tata Motors bags biggest Electric Bus contract in India​

Tender of 300 electric buses awarded to Tata Motors by Ahmedabad Janmarg Ltd.​

Tata Ultra Urban 9/9 Electric AC Bus will run in the Ahmedabad’s BRTS corridor

Ahmedabad, October 04, 2019:

After having delivered over 200 electric buses with over 60% market share under the FAME I, reinforcing its position at the forefront in the electrification drive, India’s leading bus brand, Tata Motors announced that it has bagged the contract of 300 e-buses by the Ahmedabad Janmarg Limited (AJL). This mandate to Tata Motors is the largest in the country so far making Tata Motors the only Indian OEM to bag the biggest order supporting the Government’s e-mobility drive in the country. The company will supply Urban 9/9 Electric model of buses which will run in Ahmedabad’s BRTS corridor. These buses will be deployed under the OPEX model and Tata Motors will be setting up the required infrastructure including fast charging and support system as well.

Speaking on the occasion, Mr. Girish Wagh, President, Commercial Vehicles Business Unit, Tata Motors, said, “We are delighted to have won the largest tender of e Buses in the country. Tata Motors has been playing a proactive role in the electrification drive, with the development of electric traction system for Hybrid as well as Pure Electric vehicles. The Ultra Electric buses are indigenously developed to offer superior design and best-in-class features. We will continue to support the Government in their commitment towards creating a sustainable future for India.”

The critical electrical traction components have been sourced from internationally known best-in-class suppliers in USA, Germany and China offering proven products. The buses have been tested and validated by Tata Motors across states including Himachal Pradesh, Chandigarh, Assam and Maharashtra to establish performance in diverse terrains.

Regards

Akash

 

[Akash1886]

Tata Motors announces countrywide customer dialogue programme and service campaigns​

Key Highlights:

· Initiated the Grahak Samvaad Campaign to apprise customers about the 30+ initiatives for an enhanced after sales experience from 10th to 21st October.
· Celebrating “National Customer Care Day” on 23rd October where in customers and channel partners are greeted and felicitated for association with company.
· Grahak Seva Mahotsav, a free service check-up campaign will be organized from 4th – 11th November across 1500+ dealer & Tata Authorized Service Stations (TASS) in India.

Mumbai, October 2019:

Tata Motors, India’s largest commercial vehicle player, is set to organize Grahak Samvaad campaign, exclusively for Tata Motors’ commercial vehicle customers between 10th to 21st of October. During this period Tata Motors employee will engage with customers and fleet owners to update them on the various initiatives company has taken for enhancement of customer experience. The team will also collect feedback form customers on their experience and expectations.

Grahak Samvaad will be followed by celebrations of “National Customer Care Day” on 23rd October. Tata Motors CVBU division celebrates National Customer Care day on 23rd October every year to commemorate the day the company got its first customer. On this day the 1st truck rolled out from its Jamshedpur plant in 1954. Associated channel partners staff and customers are felicitated by company for their long association and contribution.

Grahak Seva Mahotsav, a countrywide free service camp is also being organized for Tata Motors’ commercial vehicle owners. This unique customer centric initiative will take place across 1500+ Tata Motors authorized workshops between 4th November and 11th November 2019. At this service camp, commercial vehicle owners will be able to avail attractive discounts on spare parts & labour. The Grahak Seva Mahotsav conducted last year received an overwhelming response with over 1.5 lac customers visiting the camp.

Commenting on the occasion, Mr. Ramki Ramakrishnan, Global Head Customer Care, Commercial Vehicle Business Unit, Tata Motors Limited, said, “The trucking industry plays a major role in keeping a country’s economy moving. As the largest commercial vehicle brand, it is our responsibility to make sure our customers are provided with top quality products and hassle-free experience. The Grahak Samvaad initiative coupled with Grahak Seva Mahotsav is a perfect opportunity for CV customers and fleet owners to ensure smooth functioning of their vehicle along with complete peace of mind to the driver. The success of these initiatives over the years have been extremely instrumental for us in developing fine products while providing world-class customer service. Through the unique initiative of Sampoorna Seva, we hope to deploy top quality customer experience and convenience across our network partners.”

The company aims to achieve complete customer satisfaction and sustain it throughout the life cycle of the vehicle. To achieve this, Tata Motors has launched a revamped version of Sampoorna Seva 2.0, a comprehensive and complete solution for the maintenance and smooth functioning of the vehicles. This umbrella of after-sales services include maintenance, all type of repairs along with highway support or any breakdown which is attended to through dealers/ Tata Motors Authorised Service Stations (TASS) network free of cost.


About Tata Motors:
Tata Motors Limited (NYSE: TTM; BSE: 500570 and 570001; NSE: TATAMOTORS and TATAMTRDVR), a USD 44 billion organization, is a leading global automobile manufacturer of cars, utility vehicles, pick-ups, trucks and buses. Part of the USD 110 billion Tata group, Tata Motors is India’s largest and the only OEM offering extensive range of integrated, smart and e-mobility solutions. It has operations in India, the UK, South Korea, Thailand, South Africa, and Indonesia through a strong global network of 134 subsidiaries, associate companies and joint ventures, including Jaguar Land Rover in the UK and Tata Daewoo in South Korea.

With a focus on engineering and tech enabled automotive solutions catering to the future of mobility, Tata Motors is India’s market leader in commercial vehicles and amongst the top four in the passenger vehicles market. With ‘Connecting Aspirations’ at the core of its brand promise, the company’s innovation efforts are focused to develop pioneering technologies that are sustainable as well as suited to evolving aspirations of the market and the customers. Tata Motors strives to bring new products that fire the imagination of GenNext customers, fueled by state of the art design and R&D centers located in India, UK, US, Italy and South Korea. Internationally, Tata commercial and passenger vehicles are marketed in countries, spread across Africa, the Middle East, South Asia, South East Asia, South America, Australia, CIS, and Russia.

Regards

Akash

 

[Akash1886]

Tata Motors Passenger Vehicle Business Unit ranks 2nd in the
J.D. Power 2019 India Customer Service Index (Mass Market) StudySM
​

Key highlights:
· An achievement for the third successive year
· By scoring 870 on a 1000-point scale, the company has crossed the industry average score (826 for this year) for the fourth time

​

Mumbai, October 16, 2019

: In an acknowledgement of Tata Motors’ commitment to offer its customers a seamless after-sales experience, the Company has once again been ranked the 2nd highest with a score of 870 (above industry average of 826) in the prestigious J.D. Power India Customer Service Index (Mass Market) StudySM for the year 2019. This is the third consecutive year that Tata Motors has secured this rank.

This study is based on responses from 7,177 new-vehicle owners who purchased their vehicle between March 2016 and August 2018, it was fielded from March through August 2019. Now in its 23rd year, the Study measures new-vehicle owner satisfaction with the after-sales service process by examining dealership performance in five factors (listed in order of importance): service quality (30%); service initiation (18%); service facility (18%); service advisor (17%); and vehicle pick-up (17%).

Commenting on this achievement, Mr. Mayank Pareek, President – Passenger Vehicles Business Unit (PVBU), Tata Motors, said, “We are delighted to announce that we have secured the 2nd rank in the prestigious J.D. Power CSI Study rankings once again this year. This is an incredible achievement for all of us at Tata Motors as it attests to the success of our initiatives that result in an exceptional overall customer experience. We are committed to the continuous improvement of our customer service efforts by keeping our customers’ needs in mind and through constant industry analyses so we can constantly succeed at being the best in terms of overall customer experience.”

According to Mr. Subhajit Roy, Head Customer Care, Domestic & International Business – PVBU, Tata Motors - “We have always aimed to provide our customers with excellent quality service on all their products and we have successfully achieved that yet again by being ranked 2nd in the coveted J.D. Power CSI Study rankings this year. We hope to continue to succeed in this endeavor and consistently provide our customers with a refined and value-for-money experience.”

Tata Motors has a countrywide presence, catering to customers across 650+ workshops by consistent quality & service delivery. Tata Motors continues to upgrade its workshops with comfortable lounges and state of the art technology, to better serve its patrons. TML workshops are continuing to practice the waterless, foam washing at customer doorstep and at around 200 workshops across India.

Further, the company has added a slew of features in the Tata Motors Service Connect App, like Service Booking, Dealer Locator, Cost Estimate Calculator for Scheduled and Standard Repairs and Service History among others. Reinforcing the company’s image as a customer-centric brand, the app has been rated as one of the best in its segment by customers on the Google Play store. Tata Motors is also focusing on digital transformation of workshops by launching applications like job card opening through tablets, digital ready reckoner, electronic estimate tool, vehicle tracking and bay scheduler etc. to further enhance the digital experience of customers.

Additionally, the online platform, Tata Motors Service Website can be visited for booking an appointment for car service & repairs and for information regarding vehicle servicing, Authorized Dealers / Service Center locations, as well as services like extended warranty, annual maintenance contracts (value care), 24x7 roadside assistance support, Women-Assist Program and so forth.

Regards

Akash

 

[Akash1886]

Tata Motors Sales for October 2019

Regards
Akash

 

[vikyjoshi]

So Tata Motors sells
Cars (Tiago, Tigor, Zest Bolt) : 7079
Harrier/Storme : 1423
Hexa: 229
Nexon: 4438

Harrier likely to go back into 4 figures though not as much as Hector has, but still much a welcome sight.
So Its Tiago, Nexon and Harrier that is generating fortune for Tata motor.

 

[TAUREAN CZAR]

What happened to the BS6 HEXA. No news, no spy shots, no second hand info on testing?
What is up? Is it been laid to rest.
AUTOCAR INDIA has a sort of Facebook interactive video discussing more than two dozen cars that will be laid to rest post BS6 and HEXA is one among them.

 

[Nairrk]

Tata to have 1,000 variants, 400 new product programmes by April 2020

Tata Motors has decided to do just that by discontinuing 140 models when it shifts its portfolio to BS-VI. Discontinued Tata vehicles will include several of its trucks, buses and passenger cars. After 140 models will be discontinued, Tata Motors will be able to focus exclusively on 400 new products and around 1,000 variants. The trimmed portfolio will not only help reduce costs, but also allow the company to achiever faster time to market and higher commonisation.

Altogether, Tata Motors will be upgrading 40 different powertrain combinations for all engines with 1.0 – 5.9 litre capacity. Engine types include diesel, petrol, CNG and LPG that come with options of manual, automatic and automated manual transmission. In doing so, the company would have made massive investments of around Rs 2,500 crore. This would be the largest investment made by the company in terms of vehicle development.

Read:

 

[vikyjoshi]

in all those 1000 variants across 400 new products, I wish that Safari finds its due place.

 

[Nairrk]

Tata Motors sales decline takes toll – To offer VRS to 1,600 employees

Tata’s next launch, Altroz.

Tata Motors’ employee cost as percentage of net sales in the September quarter increased to 10.7 percent as against 5.9 percent seen in the same period of the previous year. The company’s stand alone net sales dipped 44 percent while net losses escalated to Rs.1,281.97 crores as compared to profits of Rs.109.14 crores gained in the same period of the previous year.

The new emission norms coming into effect from 1st April 2020 are also set to add to company woes as the updating to BS6 standards will bring with it higher prices. In the case of heavy and commercial vehicles, sales in the September quarter dipped 59 percent while overall sales dipped 41.2 percent and with the coming of BS6 norms, demand in this segment is expected to dip even further in the coming months.

Read:

 

[Nairrk]

Tata Motors Bags Orders To Supply Over 2300 Buses To Various State Transports

Tata Motors has announced that it has bagged orders to supply over 2300 buses to various state transports like Rajasthan, Karnataka, Uttar Pradesh, Tamil Nadu and Andhra Pradesh and the company is trying to complete this order by February 2020. Tata Motors offers a comprehensive range of buses from intercity travel options to safe transports which are suitable for public commute needs.

Read:

 

[Nairrk]

Tata Motors to skip 2020 Geneva motor show

For the first time in recent history, Tata Motors will not be participating in the 2020 Geneva motor show. The home-grown carmaker has been a fixture at the annual Geneva show since 1998, where company head Ratan Tata – with the help of the newly crowned Miss World Diana Hayden – introduced the Tata brand (and India's first indigenously developed car, the Indica) to the world. While only a bit player in Europe, the carmaker has leveraged the Geneva International Motor Show to showcase its products. Models like the Aria coupé, Indigo Marina estate – and more recently, the Hexa, Tamo Racemo EV, EVision sedan, Altroz and Buzzard (recently christened Gravitas) – got their first showing at Geneva.

Read:

 

[vikyjoshi]

New LR SUV built on Harrier Platform / Tata and LR developing a new SUV

This isn’t the first time we are hearing of a low-cost Land Rover SUV internally called Land Rover L860 and slotted below the Land Rover Discovery Sport. A few years ago, it was said that Land Rover planned to manufacture this model in India but had changed its mind in late-2016 fearing the consequences of Brexit and trade war sparked by the Trump administration. In 2017, it was reported that the Land Rover L860 will probably be manufactured either at the Halewood plant in the UK or the new Nitra plant in Slovakia.

New Development

Even though the Land Rover L860 may not be built as cost-efficiently as originally planned (alongside the Tata Harrier in India), it'll still hold great potential for increasing Land Rover's sales significantly. That's because the plan still involves the usage of the same low-cost platform. Developed on the basis of the Land Rover Discovery Sport and the Range Rover Evoque's D8 platform, this platform is internally called ‘D10'.

The Land Rover 860 will be a more sophisticated product than the Tata Harrier, obviously. Expected to cost nearly 50% more than the Tata Harrier (INR 12,99,755* onwards in India) in Europe, it'll pack a lot more safety features and a better mechanical setup. Its front subframe will be significantly more refined. Moreover, it will have a Land Rover-specific front suspension system.

The Land Rover 860 will be a more sophisticated product than the Tata Harrier.

The Land Rover L860 should be offered with 1.5-litre three-cylinder and 2.0-litre four-cylinder Ingenium engines. Mild-hybrid and plug-in hybrid eco-friendly technologies are also expected.

Also Read: 2019 Land Rover Discovery Sport vs. 2015 Land Rover Discovery Sport - Old vs. New

Debut Timeline

The Land Rover 860 will now reportedly break cover in 2021. Expect it to be launched in India a year later, with the possibility of local manufacturing for domestic sales and maybe exports to select markets.

Source: Tata Harrier’s platform to spawn a new Land Rover SUV - Report

Now what I feel is that, Though this will be a entry level suv, Tata should use this opportunity to launch a sub premium brand like the Rover in the country. Don't know whether that would make it to light.

 

[Letgo]

New LR SUV built on Harrier Platform / Tata and LR developing a new SUV

This isn’t the first time we are hearing of a low-cost Land Rover SUV internally called Land Rover L860 and slotted below the Land Rover Discovery Sport. A few years ago, it was said that Land Rover planned to manufacture this model in India but had changed its mind in late-2016 fearing the consequences of Brexit and trade war sparked by the Trump administration. In 2017, it was reported that the Land Rover L860 will probably be manufactured either at the Halewood plant in the UK or the new Nitra plant in Slovakia.

New Development
Even though the Land Rover L860 may not be built as cost-efficiently as originally planned (alongside the Tata Harrier in India), it'll still hold great potential for increasing Land Rover's sales significantly. That's because the plan still involves the usage of the same low-cost platform. Developed on the basis of the Land Rover Discovery Sport and the Range Rover Evoque's D8 platform, this platform is internally called ‘D10'.

The Land Rover 860 will be a more sophisticated product than the Tata Harrier, obviously. Expected to cost nearly 50% more than the Tata Harrier (INR 12,99,755* onwards in India) in Europe, it'll pack a lot more safety features and a better mechanical setup. Its front subframe will be significantly more refined. Moreover, it will have a Land Rover-specific front suspension system.



View attachment 266850
The Land Rover 860 will be a more sophisticated product than the Tata Harrier.
The Land Rover L860 should be offered with 1.5-litre three-cylinder and 2.0-litre four-cylinder Ingenium engines. Mild-hybrid and plug-in hybrid eco-friendly technologies are also expected.

Also Read: 2019 Land Rover Discovery Sport vs. 2015 Land Rover Discovery Sport - Old vs. New

Debut Timeline
The Land Rover 860 will now reportedly break cover in 2021. Expect it to be launched in India a year later, with the possibility of local manufacturing for domestic sales and maybe exports to select markets.

Source:
Tata Harrier’s platform to spawn a new Land Rover SUV - Report



Now what I feel is that, Though this will be a entry level suv, Tata should use this opportunity to launch a sub premium brand like the Rover in the country. Don't know whether that would make it to light.

Yes you are correct. This is also what i feel. Tata should look into launching the Rover brand.