A high recommendation does 2 thing in this field.
1. If the GM is friendly with his staff , his words will be taken and atmost care will be given to your car.
2. If the GM is rough and arrogant to his staff , like commanding and shouting at all times , even if he recommend, the work will not be 100% perfect. Some times they even change unnecessary part saying these parts are worn out.
I have seen , mangers in S S have no knowledge about mechanics. They simply deal well with customers.
I have witness this case too(one friendly tata worker said to us in our store)
-His manager said to him (a manger has a set of team like 2 to 3 mechs and 6 to 7 helpers , they can attend some 3 to 4 cars a day and its report is carried out by that particular manger) , that this is his friends car and he will completely believe his words. He needs to achieve some target that week and so he asked to change the unnessary parts too. What do you say about this
1. If the GM is friendly with his staff , his words will be taken and atmost care will be given to your car.
2. If the GM is rough and arrogant to his staff , like commanding and shouting at all times , even if he recommend, the work will not be 100% perfect. Some times they even change unnecessary part saying these parts are worn out.
I have seen , mangers in S S have no knowledge about mechanics. They simply deal well with customers.
I have witness this case too(one friendly tata worker said to us in our store)
-His manager said to him (a manger has a set of team like 2 to 3 mechs and 6 to 7 helpers , they can attend some 3 to 4 cars a day and its report is carried out by that particular manger) , that this is his friends car and he will completely believe his words. He needs to achieve some target that week and so he asked to change the unnessary parts too. What do you say about this