April Continues, May, June and July - Most Terrible Days of Ownership
Bike started acting weird after the head work. Idles perfect after cold start. Runs fine and shuts off at the first instance I slow down, like crossing the road or slowing in traffic. Won't start anyway. Playing with engine kill and keys and priming it starts up. Then runs fine. This grew up annoyingly to a stage where it shuts when ever throttle is left and bike rolling in gear or even holding clutch.
Took back to Trivandrum Deedi Probiking. Now the terror begins. No works manager. SA runs the shop and a few amateur (rather immature) mechanics.
Explained the scenario to SA. With 100% confused, he called the mechanic and we explained the same. Both watching each other, confused and with no clue, took the bike for TD and absolute no prob. Told them at least 10 times then issue is with cold start and started after the head work.
Left the bike there. Diagnosis >> faulty wiring. They agreed to find the fault and repair, saving a lot in cost of whole wiring kit. Days go by, bike starts gathering dust. Daily morning visit to them to get the work started. Mechanic quit. New works manager joins.
Work resumes. Starts swapping parts, issue persists. With almost 80% electrical new and another ECU, issue still persist. Calls up KTM Pune for support. Confirms fault with wiring. Orders new wiring kit. Estimate 15k including labor and full service. Fingers crossed. Installed new kit, issue still persist
Next the bomb, shock of my life. New mechanic joins. Confirms cylinder kit issue. 26k estimate. Some insider told to ask them to hold the job and complain KTM stating issue started after head work (which SVC did not accept, so does the manager (who is gonna enter scene next)).
Started search for regional manager's number, which SVC people were reluctant to give. Posted in a couple of biker forums and got number. Called up the guy. Such an adamant guy. Even without hearing full issue, he was saying its no fault of head work and usage issue and nothing can be done by him. Only good thing happened because of his interference was SVC agreed upon replacing piston rings alone instead of whole kit. He was too busy, had to beg 5 minutes from him. (A Ninja 300 buddy had brushed with him previously and complained Bajaj of his arrogance and blocking his number).
After this whole dealings was directly with works manager. SA started showing his inferiority complex after we started better troubleshooting than him and he started avoiding facing us, hiding or escaping through back door.
Finally, engine reworked. Greatest pain in life. Bike was still virgin, never ever redlined till date, max 6-8k rpm even on highway cruise, tried 150 once. Always idled at cold start and before engine kill. And engine gone at 30k km. Cursed the reliability of KTM.
This was by July after bike sitting at SVC since April end. By now, mechanics changed 4 times. Lost in translation, issue to be solved for current guy was overheating and compression loss.
Bill:
Coolant Water Temperature Sensor - ₹ 200.00 (Unnecessary, proven later)
Valve Cover Gasket Kit - ₹ 305.00
Spark Plug (Bosch-VR5NE) - ₹ 196.00 (Only recently changed)
Magneto Cover Gasket - ₹ 75.00
Radiator Fan - ₹1216.00 (Unnecessary, proven later)
Valve Stem Seal - x4 - ₹124.00
Shim Kit 2.40 mm - ₹ 39.00
Shim Kit 2.34 mm - JY5112131AR - ₹ 39.00
Shim Kit 2.48 mm - ₹ 39.00
Shim Kit 2.38 mm - JY511231AT - ₹ 39.00
Piston Ring Kit - ₹ 1889.00
Cylinder Block Gasket - ₹ 75.00
Cylinder Head Gasket - ₹455.00
Gasket - ₹ 10.45
Clutch Cover Gasket - ₹68.33
Magneto Cover Gasket - ₹69.80
Tie Rod Assembly - ₹ 259.00
Cable Tie Orange - x10 - ₹45.00
Band (L150) - x10 - ₹20.48
Labor - ₹ 4,130.00
Total Damage - ₹ 9500.00
(To be continued....)