Right from day 1 , the rear view cam purchased from the dealer has been on my nerve.
- Due to its bad video quality
- Due to the glaring issue at night when vehicles come behind
- The auto dimming feature is not as efficient as it would be in a regular OEM mirror.
- The amount of reflections it captures during day time makes it impossible to see the footage from the cam.
During once of the feedback calls from the dealership, I had highlighted the same to them. Later when I went to the dealership to receive my RC , they made the accessories in charge to examine it. Since my complaints could not be replicated at that time he asked me to share the image when ever I face them.
A day later when I was taking reverse under hot sun ,faced the same issue . In the below image, the footage is barely visible. Infact the footage is visible only when you observe the top portion of the mirror , The bumper of the swift behind my car is barely visible. Shared the same to my Sales advisor MR. Prem.
He called me the next day and asked me to get it replaced when ever I get time. Last Saturday I happened to drop by at their yard and to my surprise they were actually trying to find out if there was any issues with the cam instead of replacing it. Then I highlighted the reflection problem and they started suggesting me to get tints and change the OE music system. Discarding their suggestion I told them to get a cam mounted on the dash. something like the one below
They told me that they had to check internally and also with vendor and revert back. While i was there at their yard I saw a santro owner ( probably first time car buyer ) come back to them with a host of complaints about the accessories added at the dealer. He had issues with after market trumpet type horn, issue with the reverse parking sensor fitted there and he defienetly didn't notice the cheap drl /indicator integrated fog lamp flickering when the horn was used
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. Guess the accessories fitted at the dealership are all of pathetic quality. As for my case i'm yet to get any calls from them.