Problem with Alternator!
Hey Guys,
Its been 8 months of owning the big fellow and it sure has been a pleasure. However, almost had a major hiccup a couple of days ago.
Problem :
1. 'Engine check' warning LED was blinking. (Note : Not the malfunction LED)
2. Clicking noise from the motor, about every 10-15 seconds, that is located right next to the engine.
Visited the IG Workshop on Tuesday and the SA said, the Alternator has gone bad and the cost for a replacement is a whopping 18K. I informed them not to replace and try fixing it, but the SA called back in the evening and said, it cannot be repaired and had to be replaced.
So, the next day morning, I called the Mahindra helpline to enquire, if I could get a warranty claim on this and they said, they will arrange a call back. By afternoon, a gentleman called from IG Workshop and said he was the ADG. He said, they will replace the part, if it is a genuine failure, however in a couple of hours the SA called and said, they were able to fix the problem. He found the bearing to be loose and they have tightened it.
The car was ready by 5 P.M. There was no more clicking noise and the engine check LED was not glowing.
I was not happy at all with the approach of 'Replace rather than Repair'. However, after I spoke to the Manager, I'm not sure what happened, they seemed to have fixed it.
In addition got the car serviced as well.
Kms on odo : 59990
From the time of purchase : 15670
Interval since last service : 12000
Total cost : Rs.6230/-