Car is almost nearing 2 years in September, i clocked about 29,000 km.
No issues noticed besides the steering rattle which was on the verna as well. Its not bad however.
Car was due for the 30k km service amd hyundai kept calling for reminders 6 months post my last service saying we have to do a service every 5000 km or 6 months even though manual clearly stated 10k km/1 year. I told them i use synthetic oil and theyd still ask to do service every 5k km. I did notice on the i20 the oil turns black and thick quicker.
This time i decided to try another oil other than mobil 1 i use usually. I got the amsoil signature series 5w30 which is an api-sn resouece conserving oil certified for 25,000 miles/1 year or 15,000 miles for severe usage without their oil filters. Decided it should last till 10k on the i20.
I booked my service appointment with the dealer this time they refused to use my oil saying they now also have synthetic oil from shell and quoted 4000 for 4litres where as you can get that same oil for 2600 and its just a group 3 synth oil. I did use it once on the verna noticed the idle was not that smooth and there was some valve noise at cold start, mobil 1 felt better
After speaking to my friend in the dealership they agreed to use my oil.
I asked them to retorq the underchasis bolts, carry out alignment and balancing, clean spark plugs and replace the air filter and cabin air filter.
The service advisor started filling in the job sheet and handed it to me.
I saw an estimate of 15,000, questioned him
He stated 30,000 km is a major service we need to change the gear oil, brake oil, coolant, spark plugs, do an engine decarb and fuel system sanitization i told him i have no issues and i use premium fuels not regular he still kept saying its needed.
I had checked the service recommendation listed in users manuals and unlike the verna where it was listed to do this first at 30,000km and then after 1lakh km here its not the case, its listed to be done much later. He even asked me to change the spark plugs
Usually i would not have issues going ahead with this. But the quotation was tooo high! I had paid 6-8 thousand for verna including my own oil at the 30k service.
Their quotation was
Oil filter-200
Air filter-500
Cabin air filter-900
Spark plugs- 1000
Gear oil- 800
Chasis bolt retorq-600
Throttle body clean-550
Caliper greasing-550
Brakes cleaning-500
Wheel alignment-1800
Consumables - 450
Paid service charges - 2300
And some more things.
I remembered when verna was on paid services the brakes cleaning and caliper greasing was included in that. Here he stated it is not and never was and clutch check and general check and wash is included in paid service.
The spare parts pricing he had called someone and wrote it down
I refused to get the car serviced there.
The service manager came and asked is it too much?
I told them this was not right! He then started to cancel some stuff and said final would be 7-8 thousand i still refused.
I ended up taking the car back and brought the filters from their own parts store in the same workshop.
Oilfilter for 89
Air filter for 328
Cabin filter for 500
All inclusive of taxes.
I even asked for spark plugs the store asked me how much km driven? I said 30,000 he said sir you have lot of time left if you dont have issues dont even bother to remove and clean they last long.
About gear oil he said its a long life gear oil nothing needs to be done till post 80,000 km when you check.
I got the parts from hyundai for 900
Had paid 3600 for the amsoil oils
Took the car out and got the oil changed, wheel aligned and balanced and got a nice pressure wash done where they lift the car up.
The garage i got the oil changed from, regreased and torqed the bolts, did clutch bleeding as well i knew it needed to be done but hyundai kept saying my clutch plate needs ro be changed, i did not tell this garage what to do just told him issues and he went and did the bleeding.
Paid him 600 they even topped up battery fluid, coolant, windshield washer, and brake fluids as well as blew air through the condenser and radiator.
Pressure wash guy took 300
Alignment folks took 950 needed about 60 grams of weight in total used the sticker weights.
I dont care if hyundai voids my warranty. No way im going to put up with their arm twisting tactics to pay them a huge load. Heck getting a warranty claim is not easy with them. They will deny anything is wrong or lie that they have fixed the issue.
I spoke to a friend of mine who has a 2017 asta (o) petrol he stated in his last free service they charged 2500
I find hyundais ads misleading where they state low cost of ownership yearly 2500 service costs.
I even downloaded and updated the maps via hyundais map update site and now have android auto mirror link and car play on my system.
Any i20 owners that has an avn that does not have sd card alot can get android auto provided car is made after august 2016