Thread Starter
#46
We have been happy with our Purple Queen Honda Activa for more than 7 years now.
The recent most service was completed with SVM HONDA last month, however this time, there were teething issues, one after another.
Still Diwakar addressed each and every issue that teethed out post service, such as vibrations from the head light mask panel even after replacement, vibrations from clutch, etc. Things were very prompt and professional from Diwakar.
In the current service, the last coupon from the existing AMC was handed over, and hence Diwakar offered an advance renewal of AMC for the upcoming service for an attractive mouth watering price, and we bought it, which would cover our next 3 services (supposing 18 months as per our usage).
However, within a fortnight after service, the vehicle idling speed got messed somehow, and the vehicle started going off during slow speeds / idling movements, which bothered wife's city movement. Handed over the vehicle in SVM Avadi, and Diwakar was informed. He ensured that the vehicle was completely checked, and some dust was reportedly found in the carburetor jet needle, due to which the petrol was blocked, which had caused the issue. The carburetor was completely cleaned and the issue was fixed. I voluntarily offered to pay the labour charges for carburetor cleaning, etc, but Diwakar politely refused. I would wholeheartedly love to pay for his service though.
In the last service, nothing major was replaced, except the engine oil. All electricals, suspension, engine parts were found working well. No issues, except the above two issues, which were professionally sorted out by Diwakar.
As ever, I am wholeheartedly satisfied with SVM HONDA - Avadi and Diwakar, who is an asset of SVM HONDA. The vehicle runs butter smooth, even though it shows its signs of ageing now and then (which is apparent for a 7+ year old vehicle). Hope to experience a hassle free and long lasting ownership with my Purple Queen, SVM HONDA AVADI and of course Diwakar, who is our bridge.
Thanks and Regards
Kumar S
+91 7200067199
The recent most service was completed with SVM HONDA last month, however this time, there were teething issues, one after another.
Still Diwakar addressed each and every issue that teethed out post service, such as vibrations from the head light mask panel even after replacement, vibrations from clutch, etc. Things were very prompt and professional from Diwakar.
In the current service, the last coupon from the existing AMC was handed over, and hence Diwakar offered an advance renewal of AMC for the upcoming service for an attractive mouth watering price, and we bought it, which would cover our next 3 services (supposing 18 months as per our usage).
However, within a fortnight after service, the vehicle idling speed got messed somehow, and the vehicle started going off during slow speeds / idling movements, which bothered wife's city movement. Handed over the vehicle in SVM Avadi, and Diwakar was informed. He ensured that the vehicle was completely checked, and some dust was reportedly found in the carburetor jet needle, due to which the petrol was blocked, which had caused the issue. The carburetor was completely cleaned and the issue was fixed. I voluntarily offered to pay the labour charges for carburetor cleaning, etc, but Diwakar politely refused. I would wholeheartedly love to pay for his service though.
In the last service, nothing major was replaced, except the engine oil. All electricals, suspension, engine parts were found working well. No issues, except the above two issues, which were professionally sorted out by Diwakar.
As ever, I am wholeheartedly satisfied with SVM HONDA - Avadi and Diwakar, who is an asset of SVM HONDA. The vehicle runs butter smooth, even though it shows its signs of ageing now and then (which is apparent for a 7+ year old vehicle). Hope to experience a hassle free and long lasting ownership with my Purple Queen, SVM HONDA AVADI and of course Diwakar, who is our bridge.
Thanks and Regards
Kumar S
+91 7200067199