Levron
Welcome to TAI !!. Even I am from Hyderabad and have some info on FIGO Titanium Diesel as my close friend me bought the cars same time(mine is Ritz and my friend with FIGO).
Within these one year our running is like this
Ritz LDI - 15000km
Figo Titanium Diesel - 35000km
service cost
Ritz-3rd free service finished - Rs.5000/- approx
Figo - on the paid service now - Rs.20000/- approx
My friends says, the service cost is little bit high for ford when we compare with Maruti.
Issues :
Ritz - Nil
Figo - Nil
FE
Ritz - 18+ city with 75% AC, single person
Figo - 16+ city with 100% AC, single person
Features wise package
Figo - got more features than Ritz
comfort
Ritz- is very spacious and comfortable for people like me(5'10") with bit longer legs(mfg.defect by god
), but since it is Tall boy the ride is bit bumpy with a body roll, so one has to get used to its character
Figo : is also spacious but bit less head room, but my friend is short hence no problems and comfortable driving according to him, I drove that many times but due to my legs problem I did not feel it is very comfortable.
Figo, my friends says two things he did not like
1. Tubro lag in 2nd gear
2. Very soft suspension where he has to drive very carefully on speed breakers of Hyderabad which are completely abnormal in design !!
Hope this helps you for your decision, along with this I sincerely suggest you to check with Punto diesel, as I missed this last year as the service was from TATA, but now they have opened a dedicated showroom and service, Tejaswi motors in Banjarahills. This is really a good car.
I also checked Vista and left it due to service fear, but now the new model Vista 2012 is very good with loaded features and there is again a good TATA service dealer with same name Tejaswi motors, opp cyber towers hyderabad.