Ownership report of 2500Kms.
First service done after a long trip of 600+ Kms.
Mileage Details - Tankfull to tankfull method,
1. Distance covered ~400Kms
a. Speed 120-140Km/Hr
b. Avg 13.7Kmpl (60%Highway w/o AC and 40% city with AC)
2. Distance covered ~335Km
a. Speed 80-110Km/Hr
b. Avg 15.5Kmpl (70%highway with AC and 30% city w/o AC)
Total Kilometers on odo: 2476Kms
Date: 31st Dec 2010
Service provider: Lathangi Ford, Bannerghatta road-Bangalore
Service Experience @ Lathangi Ford:
· Service representative is kind and answers all our queries.
· Road test is arranged to check squeaks
· We can watch the car while servicing from customer lounge (similar to 1st floor balcony) customers not allowed in car washing section.
Complaints registered:
· Squeaking noise from rear passenger head room, rattling near Glovebox
· Brake functioning is hard when applied at high speeds (feels like stepping on brick)
· Small crack on front headlight glass and a portion of paint chipped off on bonnet
After Service experience -
· Squeaking noise were fixed
· Brakes pad was washed with pressurized water, response was same. SR informed they will replace brake pads under warranty (I was in hurry, so informed them to replace on my next visit to SC)
· Front headlight glass not covered under warranty, SR informed it was cracked due to small stone hitting. SR took photo of paint chipping on bonnet and told me they will mail to ford and will give me an update.
After coming home from SC, when I was applying the car cover I observed 6"LX3"B scratch on the left-hand side of the rear bumper. I knew definitely it would have happened during washing the car, I’ve seen cars were lined up in narrow lane for washing. Informed the same to SR he assured it will be taken care.
Invoice details:
Engine Oil(3.8Ltrs) - 636.12
Engine oil filter - 116
Total incl VAT - 854.
I visited SC today to replace brakepad under warranty and showed them the scratches made during first service. SC informed they will paint the rear bumper and the paint chipped part on bonnet. I need to leave vehicle for one day, informed SC I’ll leave car in next week for paintjob.
When I started the car at SC my fog lights fuse conked off, got a 20W fuse for SC without any charges. Overall experience is good with Ford Authorized Service center, need to visit Ford bodyshop next week for paintjob.
First and last photo old brake pads no manufacturer name on them.
Second photo new brake pads mfgd by motorcraft.